This is a discussion on does it really take more than 40 days?? within the BSNL broadband forums, part of the DSL Broadband Service Providers category; my bsnl broadband adsl link has been off for the last 50 days... i made complaint to 198,1500, then went ...
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| | #1 |
| Junior Member Join Date: May 2008 Age: 21
Posts: 38
Rep Power: 0 | my bsnl broadband adsl link has been off for the last 50 days... i made complaint to 198,1500, then went to broadband fault center, telephone exchange and came to know that there is some cable fault.... now its been 50 days no adsl link. does it really take so many days to repair the cable faults? Also there is lot of disturbances (like kharrrrrrrrrrrr sound) in the phone..what could be the reason for it? the adsl link blinks then goes off every 5-10 mins..... i think it means there is signal but its weak...is it correct? Last edited by nilaynashikkar; 27-11-2008 at 12:17 PM. Reason: Automerged Doublepost |
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| | #2 |
| Apprentice Hunter Join Date: Aug 2008
Posts: 2,646
Rep Power: 3 | It shouldn't take more than a week maximum. |
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| | #3 |
| Bronze Member Join Date: Nov 2008 Location: Chennai,Thiruvottriyur Age: 23
Posts: 228
Rep Power: 1 | hi, i had the same problem couple of month back. i guess it was a cable fault due to became old or the cable might be in wet. so that will create a noise like you said. the server will have a noise suppressor but i works for a limit. so when more noise is generated through the cable,it disconnect the connection so that is the problem of yours. so first of all complaint about the noise and figure out the problem for the noise....then your internet server will connect automatically. note:the noise may add in the cable not only from ,near your home it may happen a short distance away. so please check with the neighbour whether the noise is generated in their phone too. |
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| | #4 | |
| The Research Scientist Join Date: Aug 2008 Location: Chennai Age: 25
Posts: 1,837
Rep Power: 2 | Quote:
For me the phone was dead for a whole month (April) because the BSNL guys were repearing the cables.
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| | #5 |
| Platinum Member Join Date: Feb 2008
Posts: 1,555
Rep Power: 2 | no.. you should be behind them.. keep bugging them.. keep making complaints.. and try to go to the customer care office more often than just calling.. trust me, ive had such days |
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| | #6 |
| Moderator | NO it should not take that much time, if digging work is required to replace underground wires then also it should not take more thn 7 days in total. Lets take another possible issue if underground cables and tie pair in exchange both are faulty then also it should not take more thn 10 days. The time line to provision broadband on line is 14 days (which is not applicable here) I suggest you to call them again and tell them on serious note that you need your connection back, i am sure you do have a backup connection too ![]() Now if your Link/DSL/ADSL light is still flashing or there is a disturbance on phone line then please speak to exchange coz your line is not stable and capable of running signal properly.
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| | #7 |
| Junior Member Join Date: May 2008 Age: 21
Posts: 38
Rep Power: 0 | yes i have backup connection of tata usb |
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| | #8 |
| Moderator | great, now go to your exchange on Monday and tell them you are not going to pay even a sinle paisa for 2 months and tell them to fix it ASAP and if required then take an appointment and meet head of those jerks to get it fixed. You are really very patient man how can you pay for service which you are not getting ![]() |
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