India Broadband Forum
Excess billing in combo plan
This is a discussion on Excess billing in combo plan within the BSNL broadband forums, part of the Broadband Internet Service Providers category; Hi i use bsnl broadband from the last 2 months, its combo plan (phone + bb), first time a bill ...
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11-28-08, 10:55 AM
| #1 |
| Junior Member Join Date: Nov 2008 Age: 19
Posts: 1
Rep Power: 0  |  Excess billing in combo plan Hi i use bsnl broadband from the last 2 months, its combo plan (phone + bb), first time a bill came of about, 1009 Rs. its written SURCHARGE 40 RS DEBITS 1009 GRAOSS AMOUNT 1009.00 i paid that bill, but now in the second month, its 2400 rs, SURCHARGE --RS DEBITS 1633 SERVICE TZX 149 GROSS AMOUNT 2400 i am sure that i did not use much this month. But i have downloaded a lot in the free hours, ie 2 am to 8 am, This is the second time having bills like this. Anybody has similiar problems there?? I rarely use the landphone so its not billed from that..Plz help me |
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11-28-08, 11:13 AM
| #2 |
| Aadhavan is Coming  Join Date: Aug 2008 Location: Leaving Chennai Age: 26
Posts: 3,075
Rep Power: 10  | If you are sure that you have downloaded most during 2 AM -8 Am & if you have any supporting evidence for that.Then make a complaint to your nearest BSNL CC or exchange. If you want to get rid of these billing head aches then shift to unmilited plans. |
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11-28-08, 09:54 PM
| #3 |
| Platinum Member Join Date: Feb 2008
Posts: 2,692
Rep Power: 5 | what does it say in the bsnl portal? |
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12-01-08, 04:26 PM
| #4 |
| Platinum Member  | When you download during the happy hours (2 AM to 8 AM), you need to reboot the modem at 2 AM and 8 AM. Else everything is counted as chargeable. Please see these two articles: 1. Automatic rebooting of router at 2 AM and 8 AM 2. Ultimate Night Usage Manager.
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12-01-08, 11:29 PM
| #5 |
| Gold Member  Join Date: May 2008 Location: Assam
Posts: 556
Rep Power: 2 | PLease CLarify the bill from your Portal. and if everything is normal in your Portal then make a complain to BSNL |
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| Tags |
| billing, bsnl bb, combo, excess, plan |
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