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Excess billing in combo plan
This is a discussion on Excess billing in combo plan within the BSNL broadband forums, part of the DSL Broadband Service Providers category; Hi i use bsnl broadband from the last 2 months, its combo plan (phone + bb), first time a bill ...
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28-11-2008, 10:55 AM
| #1 |
| Junior Member Join Date: Nov 2008 Age: 18
Posts: 1
Rep Power: 0  |  Excess billing in combo plan Hi i use bsnl broadband from the last 2 months, its combo plan (phone + bb), first time a bill came of about, 1009 Rs. its written SURCHARGE 40 RS DEBITS 1009 GRAOSS AMOUNT 1009.00 i paid that bill, but now in the second month, its 2400 rs, SURCHARGE --RS DEBITS 1633 SERVICE TZX 149 GROSS AMOUNT 2400 i am sure that i did not use much this month. But i have downloaded a lot in the free hours, ie 2 am to 8 am, This is the second time having bills like this. Anybody has similiar problems there?? I rarely use the landphone so its not billed from that..Plz help me |
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28-11-2008, 11:13 AM
| #2 |
| The Research Scientist  Join Date: Aug 2008 Location: Chennai Age: 25
Posts: 1,837
Rep Power: 2 | If you are sure that you have downloaded most during 2 AM -8 Am & if you have any supporting evidence for that.Then make a complaint to your nearest BSNL CC or exchange. If you want to get rid of these billing head aches then shift to unmilited plans.
__________________ Who built the Pyraminds - Aliens Or Egyptians? Two Wheeler Riding - Safety Tips Awareness is better than Cure - HIV Facts Buying Guides - Mobile Phone & Desktop PC/Laptop |
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28-11-2008, 09:54 PM
| #3 |
| Platinum Member Join Date: Feb 2008
Posts: 1,555
Rep Power: 2 | what does it say in the bsnl portal? |
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01-12-2008, 04:26 PM
| #4 |
| Guardian Angel  Join Date: Dec 2007 Location: Pune
Posts: 4,696
Rep Power: 7 | When you download during the happy hours (2 AM to 8 AM), you need to reboot the modem at 2 AM and 8 AM. Else everything is counted as chargeable. Please see these two articles: 1. Automatic rebooting of router at 2 AM and 8 AM 2. Ultimate Night Usage Manager.
__________________ *** My computer can beat me at chess but is no match when it comes to kick-boxing *** My Albums | My Movie Collection | Moser Baer Movies |
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01-12-2008, 11:29 PM
| #5 |
| Silver Member  Join Date: May 2008
Posts: 339
Rep Power: 1 | PLease CLarify the bill from your Portal. and if everything is normal in your Portal then make a complain to BSNL |
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| billing, bsnl bb, combo, excess, plan |
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