1. #1
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    Default Bsnl customer care service

    Below are the bsnl customer care service numbers :

    Dataone Broadband '1600-424-1600'


    PSTN Call Center '1500' (in select states)


    Sancharnet Help Desk '1957'


    CellOne all India Help '9400024365'



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    Has anyone got more numbers to add to this list?

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    i hv my city`s no.. in case u r frm da same city
    Jaipur - 2375000

  4. #4
    mmm
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    Dataone Broadband helpline number : 1800-424-1600

    ( earlier number 1600-424-1600 may not work now )

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    Default ThanQ

    Quote Originally Posted by mmm View Post
    Dataone Broadband helpline number : 1800-424-1600

    ( earlier number 1600-424-1600 may not work now )
    Very Much !

  6. #6
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    Quote Originally Posted by Admin View Post
    Below are the bsnl customer care service numbers :

    Dataone Broadband '1600-424-1600'


    PSTN Call Center '1500' (in select states)


    Sancharnet Help Desk '1957'


    CellOne all India Help '9400024365'


    i tried 1600-424-1600 and some creepy voice comes and say this number is not valid like 100 times very fastly

    1800-424-1600 is the correct one

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    yea.. it was changed quite a long time ago..

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    For those in Pune, here are some contact numbers (prefix with 020 when calling from cell phones):

    Tech. Dept: 25459000 or 25459004
    NIB (for Port related issues): 26357000 or 26363330 or 26334480

    Shivajinagar (Pune) Exchange, tech team:
    Mr. Sujit: 9890571250 (Tech)
    Mr. Chakranarayan: 21151469 (Tech)
    Alexander: 25535202
    Linesman Mr. Sable: 21151321

    Bangalore NOC: 080-25808899

    Some of the above numbers may be useful to you.
    *** Never argue with an idiot. ***

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    Hey any one have numbers for Kottayam, Kerala.? thank you in advance

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    Default Broadbabd

    Hello
    Anyone have the helpline number at Rajkot? Thanks and happy new year-2009.

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    Default Tell me Mysore Broad band customer care no

    what is the Mysore BSNL broad band customer care no? pls help me

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    try 1500

    or 18004241600
    Last edited by superprash2003; 5th January 2009 at 09:22 PM. Reason: Automerged Doublepost

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    hi guys the helpline no 1800-424-1600 does not work when i tried it gives rply its not available and also can anyone have helpline no of maharashtra? plz do rply

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    In Imphal, the BSNL Customer Care number is 1957 and 2450635..

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    @raveendra.kj

    1. for Mysore.
    http://www.karnataka.bsnl.co.in/mysore_csc.htm
    or
    Welcome to Bangalore Telecom District website
    http://i10.tinypic.com/6q2wfip.jpg
    go to web site shown and make an online complaint.
    or
    http://www.bangaloretelecom.com/query.php?op=ds1

    @raj81112
    2. Maharastra. Select the Field Unit web site.
    Maharashtra Telecom Circle ::BSNL::

    @smoothvibes
    Sorry! I am back to my old habit of giving links!

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    for maharashtra, kalyan circle.... 95251 2210210

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    any general number that can be accessed from a cell phone? because none of the toll free numbers are accessible using a non bsnl cell phone.
    I'm from ahmedabad. If anyone knows the local number of the broadband department, please let me know.
    thanks.

  18. #18
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    http://gujarat.bsnl.co.in/pub-csc1.asp not available.
    BSNL GUJARAT TELECOM CIRCLE:Index
    BSNL Broadband Helpline *Number '1800-424-1600
    search telephone exchange/s in Ahmedabad and contact J.T.O
    of your exchange.

  19. #19
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    Dataone Broadband '1600-424-1600'


    Not working/stopped ?

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    ^ It has been changed to 1800-424-1600

  21. #21
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    Default Ahmedabad and Gandhinagar

    Quote Originally Posted by essbebe View Post
    BSNL Broadband Helpline *Number '1800-424-1600
    search telephone exchange/s in Ahmedabad and contact J.T.O
    of your exchange.
    For Ahmedabad and Gandhinagar, BSNL broadband complaint booking number is 1504. I think it works throughout Gujarat.

    In these two cities, they usually send the technician the same day or within one day. The technician will only check the basic stuff, and take SNR and attenuation readings. He will then either forward the case to the exchange, or do the needful himself.
    Last edited by dnjkane; 26th August 2009 at 05:37 PM. Reason: correction

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    Even here in Chennai the broadband complaint booking number is 1504. Earlier it was 1500. Chennai telephones also has a website for customer care service: Chennai Telephones,Bharat Sanchar Nigam Limited(BSNL),India-Everything about Chennai Telephones
    Collection of my useful Threads - All in One

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    Quote Originally Posted by mrbgupta View Post
    ^ It has been changed to 1800-424-1600
    Thank you. It's working

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    Default

    The customer care service here in Tumkur (70 kilometers north of Bangalore on the NH4 highway) is quite good. The JTO is quite helpful and is amiciable.

    Although the techinical staff lacks somewhat knowledge. My problem wasn't exactly solved and just now only (thanks to meetdilip) I called the landline no for the broadband department here and got the PPP username and password. Somehow the PPP username and password were reset to router defaults and I was not able to acces the internet. I took up the issue with the JTO today itself and the tech staff werent able to help much so I was asked to use the alternate method to "dial" the connection in bridge mode. If only I had known that the PPP username and password were reset the problem could have been corrected by myself only . Well now I am a bit more knowlegeable.


    As far as the connection

    the landline I applied for was installed within three days.
    the broadband connection was activated in two days after I got the landline number and applied for the broadband connection. The connection was installed in my absence at yesterday noon (roommate was present) however the person who came didnt give the PPPusername and pas. Oh well, its all good now.

    The speeds are quite consistent and I haven't faced any downtime as of now.
    I must say that is pretty good service. I'd be happier if the service remains like this *touchwood*

    EDIT:

    Just did a speedtest and i got download speed as 0.72 and upload as 0.21

    I think its ... a bit too much considering my plan is a HOME UL 1350+ (512 Kbps)
    Last edited by Xenon; 29th August 2009 at 05:24 PM.

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    May anyone tell me BSNL Broadband customer care CHENNAI

    I had formatted my system and installing the O/s i am unable to connect to network

    Please help me

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    i want to knw mre detais abt the 250rs per plan

  27. #27
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    iamafelix8
    You could have approached the forum before formatting your harddisk
    and resinstalling the OS.
    Anyway to get connected to Internet you have to create a
    lan connection in your System.
    If the modem settings were ok, recheck from the links given below.
    feeedback mentioning your modem.

    @getushaji
    BSNL Rs 250 plan gives you 1 GB download every month.
    Phone calls will be charged as per existing plan etc.
    Please check link "bsnl links" below for tariff plans.

  28. #28
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    BBG-250

    Discounted Annual Payment Option (Rs)

    2500


    Download/Upload Limit (MB/ GB) per month

    1.0 GB


    Additional Usage Charges/MB beyond free download/upload limit (Rs)
    0.60


    Night Unlimited (0200-0800 Hrs)

    No


    Free E-mail IDs/Space (Per E-mail ID)

    1/5 MB

    Static IP Address (On Request)
    NA


    Security Deposit

    NIL


    Minimum Hire Period

    One Month

    Telephone fixed monthly charges in Rs

    As per the existing Landline plan

    Free Calls(MCU)

    As per the existing Landline plan

    MCU charges/ pulse in Rs.

    As per the existing Landline plan

  29. #29
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    Thumbs up customer care numbers

    I was so and but, i hope this helps

    Customer care numbers for BSNL

    BSNL Mobile all India Helpline
    Number '1800 180 1503' / '1503'

    WLL Call Center *Number '1500'

    BSNL Internet Help Desk
    Number '1957'

    BSNL Broadband Helpline *Number '1504'
    Any STD code of that circle+21001504(Metered)
    Number '1800-424-1600'
    Number '1800-424-1601'
    (For Prepaid BB)

    BSNL Internet Help Desk
    Number '1957'

    Ta

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    Default Bsnl is Utter waste.....

    Friends all customer care of bsnl is waste..., they will never solve our problems., attend pannavae matanga thevidya pasanga.., Straight'a exchange ku poi thittunga.. we have the rights. this is the worst network ever..

  31. #31
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    Default Re: Bsnl customer care service

    Quote Originally Posted by Pokkiri Arun View Post
    Friends all customer care of bsnl is waste..., they will never solve our problems., attend pannavae matanga thevidya pasanga.., Straight'a exchange ku poi thittunga.. we have the rights. this is the worst network ever..
    English only please.

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