Thread: Bsnl customer care service

Below are the bsnl customer care service numbers :

Dataone Broadband '1600-424-1600'

PSTN Call Center '1500' (in select states)

Sancharnet Help Desk '1957'

CellOne all India Help '9400024365'

Has anyone got more numbers to add to this list?

i hv my city`s no.. in case u r frm da same city
Jaipur - 2375000

Dataone Broadband helpline number : 1800-424-1600

( earlier number 1600-424-1600 may not work now )

Originally Posted by mmm

Dataone Broadband helpline number : 1800-424-1600

( earlier number 1600-424-1600 may not work now )

Very Much !

Originally Posted by Admin

Below are the bsnl customer care service numbers :

Dataone Broadband '1600-424-1600'

PSTN Call Center '1500' (in select states)

Sancharnet Help Desk '1957'

CellOne all India Help '9400024365'

i tried 1600-424-1600 and some creepy voice comes and say this number is not valid like 100 times very fastly

1800-424-1600 is the correct one

yea.. it was changed quite a long time ago..

For those in Pune, here are some contact numbers (prefix with 020 when calling from cell phones):

Tech. Dept: 25459000 or 25459004
NIB (for Port related issues): 26357000 or 26363330 or 26334480

Shivajinagar (Pune) Exchange, tech team:
Mr. Sujit: 9890571250 (Tech)
Mr. Chakranarayan: 21151469 (Tech)
Alexander: 25535202
Linesman Mr. Sable: 21151321

Bangalore NOC: 080-25808899

Some of the above numbers may be useful to you.

Hey any one have numbers for Kottayam, Kerala.? thank you in advance

Hello
Anyone have the helpline number at Rajkot? Thanks and happy new year-2009.

what is the Mysore BSNL broad band customer care no? pls help me

try 1500

or 18004241600

hi guys the helpline no 1800-424-1600 does not work when i tried it gives rply its not available and also can anyone have helpline no of maharashtra? plz do rply

In Imphal, the BSNL Customer Care number is 1957 and 2450635..

@raveendra.kj

1. for Mysore.
http://www.karnataka.bsnl.co.in/mysore_csc.htm
or
Welcome to Bangalore Telecom District website
http://i10.tinypic.com/6q2wfip.jpg
go to web site shown and make an online complaint.
or
http://www.bangaloretelecom.com/query.php?op=ds1

@raj81112
2. Maharastra. Select the Field Unit web site.
Maharashtra Telecom Circle ::BSNL::

@smoothvibes
Sorry! I am back to my old habit of giving links!

for maharashtra, kalyan circle.... 95251 2210210

any general number that can be accessed from a cell phone? because none of the toll free numbers are accessible using a non bsnl cell phone.
I'm from ahmedabad. If anyone knows the local number of the broadband department, please let me know.
thanks.

http://gujarat.bsnl.co.in/pub-csc1.asp not available.
BSNL GUJARAT TELECOM CIRCLE:Index
BSNL Broadband Helpline *Number '1800-424-1600
search telephone exchange/s in Ahmedabad and contact J.T.O
of your exchange.

Dataone Broadband '1600-424-1600'

Not working/stopped ?

^ It has been changed to 1800-424-1600

Originally Posted by essbebe

BSNL Broadband Helpline *Number '1800-424-1600
search telephone exchange/s in Ahmedabad and contact J.T.O
of your exchange.

For Ahmedabad and Gandhinagar, BSNL broadband complaint booking number is 1504. I think it works throughout Gujarat.

In these two cities, they usually send the technician the same day or within one day. The technician will only check the basic stuff, and take SNR and attenuation readings. He will then either forward the case to the exchange, or do the needful himself.

Even here in Chennai the broadband complaint booking number is 1504. Earlier it was 1500. Chennai telephones also has a website for customer care service: Chennai Telephones,Bharat Sanchar Nigam Limited(BSNL),India-Everything about Chennai Telephones

Originally Posted by mrbgupta

^ It has been changed to 1800-424-1600

Thank you. It's working

The customer care service here in Tumkur (70 kilometers north of Bangalore on the NH4 highway) is quite good. The JTO is quite helpful and is amiciable.

Although the techinical staff lacks somewhat knowledge. My problem wasn't exactly solved and just now only (thanks to meetdilip) I called the landline no for the broadband department here and got the PPP username and password. Somehow the PPP username and password were reset to router defaults and I was not able to acces the internet. I took up the issue with the JTO today itself and the tech staff werent able to help much so I was asked to use the alternate method to "dial" the connection in bridge mode. If only I had known that the PPP username and password were reset the problem could have been corrected by myself only . Well now I am a bit more knowlegeable.


As far as the connection

the landline I applied for was installed within three days.
the broadband connection was activated in two days after I got the landline number and applied for the broadband connection. The connection was installed in my absence at yesterday noon (roommate was present) however the person who came didnt give the PPPusername and pas. Oh well, its all good now.

The speeds are quite consistent and I haven't faced any downtime as of now.
I must say that is pretty good service. I'd be happier if the service remains like this *touchwood*

EDIT:

Just did a speedtest and i got download speed as 0.72 and upload as 0.21

I think its ... a bit too much considering my plan is a HOME UL 1350+ (512 Kbps)

May anyone tell me BSNL Broadband customer care CHENNAI

I had formatted my system and installing the O/s i am unable to connect to network

Please help me