Thread: nov double usage - see this email!!!

Freinds

See the email I received from BSNL. As you know, I have crossed the free limit of 2.5 GB because the diwali offer. But they are informing me that I have crossed the free usage quota.

"Dear User,
Your current Broadband Usage has crossed the free-limit of 2.5 GB.Your Service details are given below

Service-UserID:
Current-Plan : Home 500
Period of current plan considered : 01-NOV-08 to 30-NOV-08 (the free-limit mentioned above does not account for pro-ration due to suspension, reactivation, termination & plan-change)


Warm Regards,
Customer-Care Team,
BSNL Broad-Band Services

This is a system generated mail. Please do not reply back to this email ID"

What about double usage?

Are they going to bill the additional usage?

Of course for me it may be around Rs.300Rs. as I have used about 250 MB additional. But what about many others who may have gleefully used upto 5 GB. So will they be billed for Rs.2301 additionally?

If the offer is valid in your region then you will not be charged for the addition 250MB otherwise you have to pay. As the plan was available to some region ( Telecom Circle Only)

Check Chargeable Units ( excluding Free Night usage )
in your Usage portal for the month
of November 2008 under "Unbilled "

At this moment no record is available in the portal. May be due to 1 Dec.

u dont know until u can check with the account usage portal
or go up to the bsnl or call customer care

or wait for the bill

the bill has come. They have not billed the double usage.

Originally Posted by seking

the bill has come. They have not billed the double usage.

ditto here