Help with Usage.not solved by past threads

[raghav_singla]

I have recently changed to a Home 1000 plan with 5.0GB limit and night 2am-8am free.
my modem is a HUAWEi SmartAX MT841.
i have downloaded the software(named Data One Usage Finder) as given in the past threads for checking usage,
however i am not able to do so as it says that my username and password is incorrect.
I am sure that i am filling the correct username and password as i use them to connect,
Kindly help.

[essbebe]

1.Appears for Home 1000 day usage limit is 5 GB.
http://www.bsnl.co.in/service/dataone_tariff.htm

2...There is no modem with the number you have given.
......could be Huawei Ax MT841. please confirm.

3.....Mention the software /s you used to check usage.
Example:http://www.snapfiles.com/get/shaplusbw.html

4.... If you are a NEW Bsnl BB user you need 14digit portal Id
.........and password to check your usage at Bsnl
...........usage portal/s.
http://bbservice.bsnl.in
sample page:http://img159.imageshack.us/img159/6554/bsnlbw7.jpg
OR
http://www.data.bsnl.in/wps/portal

Please confirm. or get it from Exchange.

Para two:
Kindly ensure in future posts, more information is given .
It will be helpful for member/s to suggest , a solution
immediately.

[raghav_singla]

I talked to the bsnl people. they say i must login with the same id and password and that there was no separate portal id and password???

[essbebe]

As usual you have not given any further information.
Check your IP here.
Current IP Check
If it is 59.xx.xx.xx same UserId and PW should be used.

[raghav_singla]

It is of this type. 59.xx.xx.xx and i am using the same username and password.
However i am still not able to get to check my usage.
Any help that you can offer?

[essbebe]

http://i34.tinypic.com/30k8uw3.jpg
10.240.144.195
10.240.240.195
10.240.89.199
10.240.43.216
10.240.16,195
10.240.0.195
try any site.

http://img100.imageshack.us/img100/9651/ssbh7.jpg

http://sunish.net/dqufbeta

Try user name with without @ dataone.in

[raghav_singla]

seems like bsnl portal had a problem. It's working today without any problem.
Thanks a lot for the help.
One more thing, i noticed in my usage that even though i was connected from 10pm to 8 am one day but did all my downloads in 2 to 8 am slot, i was not charged any usage for downloading i.e. i didn't need to reconnect at 2am and then at 8 am like many previous posts have suggested in other topics.
Thanks essbebe for helping out.

[Evander Leopold]

Originally Posted by raghav_singla

seems like bsnl portal had a problem. It's working today without any problem.
Thanks a lot for the help.
One more thing, i noticed in my usage that even though i was connected from 10pm to 8 am one day but did all my downloads in 2 to 8 am slot, i was not charged any usage for downloading i.e. i didn't need to reconnect at 2am and then at 8 am like many previous posts have suggested in other topics.
Thanks essbebe for helping out.

bsnl self care portal giving me a hard time too. couldnt see my usage for last week.
U might wanna be careful. Always reconnect at 2.00am. Once I was connected from 1.30am, started downloading at 2.00am. next day the portal showed that I had downloaded 360mb during 1.30 to 2.00am. I got cheated out of that 360mb that month.

[sb21pro]

Originally Posted by raghav_singla

seems like bsnl portal had a problem. It's working today without any problem..

thats good news, i hope u get no more probs