Thread: Brad band problem for 4+ months?

I am having broad band connection for about three years.( phone number 0141-2615481). For the past four plus months it is functioning very erratically. usualy ADSL link faliure is there. The link may be there for any time between 30 sec to 30 min or so.
I have made complaint to all possible persons, but of no avail. As a matter of fact now no one is responding to complaints at all.

It seems that I have to switch to some other service.
What are your suggestions/experiences for air tel or any other.

Thanks for reading.
More so for replying.

please post your SNR values from modem.

having low or too high SNR values usually causes this type of problems

/members/devesh_arora
1.Please mention your modem/router model .
and the present tariff plan.

2.Are you still using VOIP service ?

3.As suggested post SNR/ATTN/Mod Line speed etc.

Open Modem page see under Advanced options ADSL.

Sample page :
http://i17.tinypic.com/6xsi7o3.jpg

avoid posting your telephone no . you may wish to edit your post..phone no info is not required..

ensure that all your telephones are connected after splitter..This should give you an idea Prashanth Speaks-Technology and Life: How to Prevent Frequent Disconnections And Improve Internet Connnection Speed - Increase SNR By Enabling G.DMT - BSNL/MTNL/AIRTEL