Thread: babu's of broadband

guys i am confused as whether to post it in humor section or here but since some of the experience are connected with bsnl so i will post here

first i want to tell u about my Humorous experience with some babu's of braodband not only bsnl but other too.... here it goes :-

i was in bsnl office waiting for some1 to arrive when a customer came enquiring tarrif's of braodband....since no one was available except for the divisional manager he had to confront him.....

customer:sir what are the different tarrif's of broad band

D.M: look there are plans like 250,550.. 750....etc

customer: sir in 750 plan can i download any number of data......

D.M: yes, yes its.......'FULL TALKTIME'...

the customer and i just went like....


guys if u have similar experiences with any other isp's also then u are welcome to share

This is the reality of BSNL friends(but i can say about my area only) I have lot of experience like this do you know BSNL once offer some promotional offer and they advertising it in newspaper also but when i asked to the CC officer for further detail in BSNL zonal head exchange at first he refuse about such offer but after the confirmation from me(by newspaper) at last he agree.This is not the only one I have so many incident like this if I tell all of this then it will be too elaborate
Just think this CC officer has got the duty of explaining latest plan of BSNL to the customer

Originally Posted by boneless

D.M: yes, yes its.......'FULL TALKTIME'...

then :lol: ....

ya they are like that, when i call up cellone c are, i asked if i recharge wid 59 will i get ulimited bandwidth , she said yes

then al downloads are free right ?
she no , only browsing is free, i f u download then u pay
i ask so when i surf in pc , then ?
she browsing free, download paid

:lol: ok

guys i have another experience...this time around with a reliance manager:-

when bsnl first introduced 2mbps plan i was chatting to a reliance manager about it when he said "i have a 10mbps reliance connection in my office"

i just said wohha ...when did reliance start 10mbps plan and how did you verify it??..for which he replied

"when i connect my reliance broadband a msg pops up on the screen which says.......'BROADBAND NOW CONNECTED SPEED 10MBPS':wacko:

bsnl employees are nutting but laughing stocks for their customers

their telephone knowledge good it doesnt mean they have good broadband knowledge

from lineman to bsnl enquiry office almost all r familiar with telephone,but dont have any clue abt broadband

This is the reality of BSNL friends(but i can say about my area "BSNL Office in Kaliaganj" District-Uttar Dinajpur, State-West bengal) I have lot of experience like this do you know BSNL once offer some promotional offer and they advertising it in newspaper also but when i asked to the CC officer for further detail in BSNL zonal head exchange at first he refuse about such offer but after the confirmation from me(by newspaper) at last he agree.This is not the only one I have so many incident like this if I tell all of this then it will be too elaborate
Just think this CC officer has got the duty of explaining latest plan of BSNL to the customer.

BSNL babus are annoying. I feel like to beat them up :45: :13:

U cant blame them !!!
blame the idiots who gave them jobs or the guys who didnt train them for their jobs.

Originally Posted by Evander Leopold

U cant blame them !!!
blame the idiots who gave them jobs or the guys who didnt train them for their jobs.

Yea most of the employees of BSNL are old/middle aged and the broadband technology is relatively new in India, so they are now prepared for it.

Moreover the concept of constantly updating your knowledge holds good only in private companies where competition is high.

The least BSNL could have done is to appoint some fresh talent for the Broadband dept. And considering the present IT boom in the country , there should be no derth of suitable engg.

Originally Posted by Evander Leopold

U cant blame them !!!
blame the idiots who gave them jobs or the guys who didnt train them for their jobs.

lol.....well said

Originally Posted by boneless

customer: sir in 750 plan can i download any number of data......

D.M: yes, yes its.......'FULL TALKTIME'...

the customer and i just went like....

Yes I'm quite familiar to such responses from BSNL. I'm used to it by now.


I had a billing problem in home 500, few years ago when I first had my BB connection. I was charged for free usage 3am to 7am. I was sent to Senior Techical Engineer (dont laugh :dots whose office was like a doctors chamber. Customers were like patients who were being called one by one into his chamber.

After discussing my problem he gave me the reply that night unlimited has a limit to free download even during the night unlimited hours. And I cant download as much as I want.

I asked him how will I be charged then during night ul.

He said sitting at his desk with deignation plates shining on it, "I'm not aware of the billing system. But Why would you need to download so much? I mean I'm a bsnl employee and I can go for UL plans and wont even have to pay the bills. But I'm still using Dial Up. Who needs BroadBand these days"

Originally Posted by thats_me

Yes I'm quite familiar to such responses from BSNL. I'm used to it by now.


I had a billing problem in home 500, few years ago when I first had my BB connection. I was charged for free usage 3am to 7am. I was sent Senior Techical Engineer (dont laugh :dots whose office was like a doctors chamber. Customers were like patients who were being called one by one into his chamber.

After discussing my problem he gave me the reply that night unlimited a limit to free download even during the night unlimited hours. And I cant download as much as I want.

I asked him how will I be charged then during night ul.

He said sitting at his desk with deignation plates shining on it, "I'm not aware of the billing system. But Why would you need to download so much? I mean I'm a bsnl employee and I can go for UL plans and wont even have to pay the bills. But I'm still using Dial Up. Who needs BroadBand these days"

That Old Babu man who is still 5 yrs behind by using dialup and asking what is the use of downloading so much. What about the future of his children ? :lol: :21:

Originally Posted by thats_me

Yes I'm quite familiar to such responses from BSNL. I'm used to it by now.


I had a billing problem in home 500, few years ago when I first had my BB connection. I was charged for free usage 3am to 7am. I was sent Senior Techical Engineer (dont laugh) whose office was like a doctors chamber. Customers were like patients who were being called one by one into his chamber.

After discussing my problem he gave me the reply that night unlimited a limit to free download even during the night unlimited hours. And I cant download as much as I want.

I asked him how will I be charged then during night ul.

He said sitting at his desk with deignation plates shining on it, "I'm not aware of the billing system. But Why would you need to download so much? I mean I'm a bsnl employee and I can go for UL plans and wont even have to pay the bills. But I'm still using Dial Up. Who needs BroadBand these days"

awesome :clap: :lol: :lol: :lol: bsnl rulzz unk:
tfs

Originally Posted by thats_me

He said sitting at his desk with deignation plates shining on it, "I'm not aware of the billing system. But Why would you need to download so much? I mean I'm a bsnl employee and I can go for UL plans and wont even have to pay the bills. But I'm still using Dial Up. Who needs BroadBand these days"

Oh god , wat a loser. :lol:

ok guys i have another experience to share

this was back in 2006 for my first broad band connection there was shortage of connections so i had went to see the district manager to request.

when i met him he said presently they wont be able to provide broadband but they have alternative to it...

i was happy and asked what it was?

for which he said bsnl........'GPRS'

i just went like:wacko:

Originally Posted by Evander Leopold

U cant blame them !!!
blame the idiots who gave them jobs or the guys who didnt train them for their jobs.

BSNL does have training classes. But most of them don't like to attend it.

One thinks I can't understand please any body explain me in BSNL calcutta telephone website they written that
Note for Home Plan 125
* The download limit shall be sum of upload and download data volume
what is the meaning of that my knowledge is every limited plan usage is calculating in this method not only Home 125 but also all the limited plan.Then why they said this rule is only applicable for Home 125 is they misguiding the customer.When I asked this one CC officer at first he saw the website and then he said either download or upload(which is higher) will be charged as usage but I know this is totally wrong.
http://www.calcuttatelephones.com/ta...roadband.shtml

Originally Posted by rupu1983

One thinks I can't understand please any body explain me in BSNL calcutta telephone website they written that
Note for Home Plan 125
* The download limit shall be sum of upload and download data volume
what is the meaning of that my knowledge is every limited plan usage is calculating in this method not only Home 125 but also all the limited plan.Then why they said this rule is only applicable for Home 125 is they misguiding the customer.When I asked this one CC officer at first he saw the website and then he said either download or upload(which is higher) will be charged as usage but I know this is totally wrong.
Calcutta Telephones

Your observation is correct. For all plans (including unlimited plans), the usage is calculated as download + upload. For unlimited plans, there is no limit, of course.

But the BSNL Broadband FAQ page clearly states this.

That mean even their one of the regional official website is not properly guided the customer day after day this things is going on and nobody notice that how can we expect from CC employ to do their job

Originally Posted by rupu1983

That mean even their one of the regional official website is not properly guided the customer day after day this things is going on and nobody notice that how can we expect from CC employ to do their job

That is why we have sites like these.

Originally Posted by just4kix

That is why we have sites like these.

So very true....