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Thread: pending

  1. #1
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    Default pending

    i had given for a plan change on 9 demdemer from 750 to 1350 and also had paid them the demand draft..according to them my plan should change starting from midnight of 31december but it has not changed and the service order records in portal still shows as 750 and status as 'normal'

    what could be the reason?

  2. #2
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    Welcome to Bangalore Telecom District website
    Wait for a day or two.Then

    Give a brief complaint with your STD code number
    and reference number/date of your
    application for change of tariff plan.

    Hope NIB will be asked to take action.

  3. #3
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    Default 4 steps

    Order status : Open

    Order status : Normal

    Order status : Future Dated

    Order Status : Provisined

    after provisined u r plan is changed

  4. #4
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    i meant what is the problem for them to change my plan on 1st? why is it delayed?

  5. #5
    Lost Member sb21pro's Avatar
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    Quote Originally Posted by boneless View Post
    i meant what is the problem for them to change my plan on 1st? why is it delayed?
    there is no problem bro, this is how the BSNL works

  6. #6
    Platinum Member talktoanil's Avatar
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    Quote Originally Posted by boneless View Post
    i had given for a plan change on 9 demdemer from 750 to 1350 and also had paid them the demand draft..according to them my plan should change starting from midnight of 31december but it has not changed and the service order records in portal still shows as 750 and status as 'normal'

    what could be the reason?
    recession :P

    talk to BSNL officer

  7. #7
    The Master imrock's Avatar
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    BSNL is always like that.You should contact BSNL!:scooter:

  8. #8
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    you could probably contact 1500

  9. #9
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    thanks guys and i had been to bsnl office the A.H officer said he had changed the plan and i when i got back home indeed the plan had changed coz i was getting around 60kBps in torrents..but my portal still shows 750plan

  10. #10
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    same think happened with me i was sent application for changing my plan 750 to 500 but today i checked user service record & it saying still 750 & i have to wait one more month with this crappy speed (still getting 30 K.B.):2guns:BSNL
    Last edited by ishan77jha; 01-01-09 at 11:59 PM. Reason: for making more clear

  11. #11
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    What is heppening to BSNL, I could not understand. I want to chnage my plan from UL 1350 to 500c+ and accordingly I have submitted a request letter to BSNL on 7 - 8 th Dec 2008 and every formality is over. On 31st Dec I check my portal and found my PLan change request is registered accordingly but still now my request status is OPEN. and I am getting the speed of UL1350. I called 1500 but no body is attending y call. Now what to do? Should I download as a user of 1350 or a user of 500c+, I can not decide. I calll local BSNL exchange they told me that I should work as a 500c+ plan as my status is open so I may be charged. and so far I know my new plan will be active after my status changed to provisioned. now you people suggest what to do?

  12. #12
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    contact to senior admin of bsnl broadband department , now i am confrmed after chating with them they said my connection still running 750 UL not 500 that will be chang after a month your application not processed & i am still getting 30 KB max speed
    that's why i am confrm that i am on 750 plan

  13. #13
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    send online complaint.
    Be brief.
    http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp
    Last edited by essbebe; 09-06-11 at 09:10 PM.

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