India Broadband Forum

designmasti

Dear friends,

BSNL the main areas affected are 1) File attachments in email applications like gmail, yahoo, rediff, msn ...not able to attach the the file to the email.

2) FTP file transfers are failing due to connection timeout,i.e if we try to upload any file more than 100kb the file doesnt upload and it fluctuates from 0 to 8% or strucks at 12% or sometimes increaes - decreases the uploaded file ration.

3) Few websites are not opening or very slow.

Without knowing the proper reason, i tried few ways to solve the problem like

1) Changed MTU from 1492 to 1450 / 1400

2) Replaced with other D-link Router 3) Disabled Firewalls and Antivirus

4) Used TCP Optimizer

But all these above solutions does'nt solved the problem.

I raised a complaint by calling 1500 , but the BSNL Help Desk dont know anything about all these issues. They dont have any proper reason to tell why this is happening. Then i took the contact number of Broadband DJE of patny center bsnl office and contacted Mr. Narasaiah SDE of BSNL Secunderabad Branch, he clearly explained that the problem will persists 2 more days, and the reason for these problems is only due to Underwater Internet Cable Break.

So, lets wait for 2 more days to get it solved. But is it very bad that our Internet Service Providers are ignored about the Technology and they still believe that Internet is only used for emailing, browsing and downloading.
They are Unaware of basic functionality UPLOADING and FTP. Also one more serious issue with BSNL Broadband is they never mention the UPLOAD speed anywhere in the applications forms, in their website.

This tell us how good they are updating their knowledge about their profession. Not even Email Id's of BSNL customer care are provided. This shows how good the Customer Support at a company which is trying for "Navaratna"

Admin

Try using the ip address for ftp instead of the domain name itself.

For pages not loading try those sites/pages using pagewash.com and see if the load and if they do I suggest you use some different dns as the dns you are using may be failing you some times.... probbably due to busy servers or xyz

essbebe

@designmasti

http://i6.tinypic.com/6ur7rd3.jpg
similar page in your modem.

Which State or circle you have the BB connection ?
Can you access BSNL main web site ?

example for Pune :
http://210.212.168.245:8080/BB_COMPL/BBComplbkg.jsp

about upload speed etc.. After a Google search
I found one person in BSNL who has updated his knowledge and posted a web site !
http://www.uttaranchal.bsnl.co.in/hd...eed%5B1%5D.pdf