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Can't Check Usage

This is a discussion on Can't Check Usage within the BSNL broadband forums, part of the Broadband Internet Service Providers category; For the latest Dataone connections usage cannot be seen through the earlier site. They give a portal ID...However with dataone ...

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Old 01-11-08, 03:12 PM   #1
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Default Dataone usage - with Portal ID
For the latest Dataone connections usage cannot be seen through the earlier site. They give a portal ID...However with dataone portal ID at site http://p3hosting.bsnl.in:9080/BroadBandCustomerPortal/, only billed usage could be seen,unbilled usage data, it says, is not found. As such u are not able to monitor your daily usage and be sure about the the MB left....Is there any way to know the daily usage and MB left ????
Last edited by Admin; 01-02-09 at 06:28 AM.
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Old 01-11-08, 07:47 PM   #2
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it seems that portal is showing usage upto 2jan only.i got my connection on 27th dec so my unbilled usage is also showing but only upto 2jan.when did you got your connection?
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Old 02-21-08, 10:38 PM   #3
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Default my usage too not showing
Hey People, i got my connection in february.and this portal is not showing my usage either.How about usage monitoring softwares which we get from other websites like that from Shaplus,Sunish etc.
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Old 02-22-08, 09:05 AM   #4
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All New DataOne Users Kindly Use this new Link to the Portal

http://bbservice.bsnl.in/

It is official and can be found on BSNL NIB-II PORTAL.
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Old 02-29-08, 05:46 PM   #5
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Ya, and can anyone say me how can I know exactly howmuch mb usage is left. I mean for the home 500 plan we have night unlimited, but the portal shows the usage in total, so how to know the exact no. of MB's left for the month? Any software that can show. Before DataOne Usage Finder used to show it, but since BSNL has given new portal ID's it is not working, any suggestions?
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Old 02-29-08, 05:58 PM   #6
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use some bandwidth monitoring software to monitor the traffic during day time like tautology bandwidth meter,shaplus,watch wan etc.
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Old 12-12-08, 03:11 PM   #7
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Unhappy BSNL Portals not showing all records
Recently, in December I am seeing that both BSNL portals - data [DOT] bsnl [DOT] in and bbservice [DOT] bsnl [DOT] in not showing all the usage records. Some usage (mostly between 2 AM to 4 AM and others) they are just not mentioning. In the result I am not being able to get actual status of my usage and plan accordingly.

I tried to complain at dednwbb sancharnet in but that mail is bouncing. There phone# 080-25806600 also not working. I am in a fix. Anyone knows why it is happening and how to solve?

I would also like to know if there is a session wise internet usage counter which will give me a BSNL like detail report of every log-in/ log-off.
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Old 12-12-08, 03:26 PM   #8
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You can try with installing the java
java.com/en/download/index.jsp
The new BSNL portal needs the java install on your computer
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Old 12-12-08, 06:40 PM   #9
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Same story for me also night unlimited time usage is not showing sometimes times couple of record showing between 7AM-8AM
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Old 12-12-08, 10:51 PM   #10
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bsn portal has these problems on and off.. all you could do is wait and allow it to fix itself.. so try out later..
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Old 12-12-08, 11:01 PM   #11
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Quote:
Originally Posted by arnab_g View Post
data [DOT] bsnl [DOT] in and bbservice [DOT] bsnl [DOT] in
hey pal urls are allowed in here, no need to show ur creativity, but u will need 15 posts though.
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Old 12-27-08, 12:01 PM   #12
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Default check BB usage
how can i check the usage?
i successfully logged into bbservice.bsnl.in site but on click of Check Usage link, nothing happens.
On the profile page also i dont see my landline no, name etc details present!
shd i do some setup on the page/elsewhere before activating the portal id?
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Old 12-27-08, 12:11 PM   #13
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just go to data.bsnl.in and type your portal id and password , if any.

this was the new website and list the usage for the recent added users.
Last edited by prasannaganesh; 12-27-08 at 12:11 PM. Reason: Automerged Doublepost
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Old 12-27-08, 03:31 PM   #14
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Originally Posted by an_sush View Post
how can i check the usage?
i successfully logged into bbservice.bsnl.in site but on click of Check Usage link, nothing happens.
On the profile page also i dont see my landline no, name etc details present!
shd i do some setup on the page/elsewhere before activating the portal id?
You did everthing correctly, thing is the website is mostly not working or overloaded.

As prasanna suggested use BSNL Portal
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Old 12-27-08, 05:36 PM   #15
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Quote:
Originally Posted by an_sush View Post
how can i check the usage?
i successfully logged into bbservice.bsnl.in site but on click of Check Usage link, nothing happens.
On the profile page also i dont see my landline no, name etc details present!
shd i do some setup on the page/elsewhere before activating the portal id?
you can try "data.bsnl.in" this portal is always working but "bbservice.bsnl.in" some time not in work.
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Old 12-30-08, 07:13 AM   #16
 
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As far as I know Dataone portal shows both billed and unbilled usage.
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Old 01-02-09, 04:10 PM   #17
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Smile Can't Check Usage
I have 500c plan of bsnl broadband, but there is a problem, i am not able to check the usage, this is happening from 31 dec 2008, i have checked both bbservice.bsnl.in and data.bsnl.in sites..both of them are having some sort of problems..in the firest one that is bbservice.bsnl.in site when i click on drop down menu i only get select,it does not show any month name...and in second one i get error that says..an error occured plzz contact administrator...in both the sites..i am not able to check usage...and another thing is i do not get full speed from some sites,either they do not load and some load very slowly..is anybody here who is facing the same problem????????
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Old 01-02-09, 04:18 PM   #18
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Yes this is happening to me also. this problem is from BSNL site, I think they will be back soon.
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Old 01-02-09, 04:19 PM   #19
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yeah,,,i am also having the same problem...but bbservice.bsnl.in is opening but there's no history of usages and also the another one , dataone.in is saying timed out...i also have 500c...
this problem always occurs and sovles itself.....but now its exception...
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Old 01-02-09, 04:20 PM   #20
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Me too unable to check usage since 31st.
Think we have to wait till bsnl sorts it out...

As for speed, it is normal ... no big issue here ... fingers crossed though
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