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Thread: OOMA Hub not registering on BSNL data one

  1. #1
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    Default OOMA Hub not registering on BSNL data one

    I got the OOMA hub for my dad in Kolkatta, was able to set it up like the following

    1. ADSL via BSNL using WA3002-g1 modem/router configured with the PPOE with the correct username and password and on all the time.
    2. Connected to the Modem Input to the OOMA hub
    3. OOMA home port connected to computers nw card

    I am able to browse the internet but for some reason the red light on 1 & 2 are on and the tab is blinking red. Also when I connect to setup.ooma.com i get the following:
    Your ooma Network is Registering, please wait...

    Internet: Connected
    Ooma Core: Registering, please wait...

    Phone Line: Connected

    Ooma Services

    Phone Setup: We are waiting for your phone line to be configured for the ooma network
    Second Line: Enabled

    Voice Mail: Enabled
    =================================

    Also when I click on the device status screen I get the following:

    Network

    MODEM: Connected : [192.168.1.33]
    HOME: Connected : [172.27.35.1]

    Ooma Tunnel: Connected

    Services

    Telephony: 1912 - Running

    DNS: 1911 - Running

    Web Server: 46 - Running

    VPN: 693 - Running

    Free: 37536

    I have tried to reboot the hub, modem , computer may times - but no luck.

    Any idea what is wrong??

    Thanks
    Bukun

  2. #2
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    Not very familiar with this VOIP unit set up.
    Using Vonage.

    connect like this Phone line ==>Wa3001-g1-=LANport RJ45==>to OOma==>>Phone
    default IP address for OOMA.
    172.27.35.1 - - - 0 0 - -
    Net Speed ISP Domain PRIVATE IP ADDRESS LAN - seems OK.


    if another port is available in OOMA connect to computer and verify,
    (In your computer select assign IP address automatically.)
    you can surf the internet.

    Please download user manuals and check.
    http://www.ooma.com/support/documentation.php

    From Google search : IP address OOMA hub

    As likely already know, DNS servers translate host names to IP addresses. Typically when the ooma Hub is placed in between the modem and the router, your wireless router should have its DNS server set to the IP address of the ooma Hub (automatically via the DHCP protocol). Next, when your computers connect to your wireless routers, you should see them pick up the DNS server configuration from the router (automatically via the DHCP protocol).

    In your case, likely the DNS server is set statically on the computers themselves or on your wireless router. A quick way to check what your DNS server is set to is to use the "nslookup" from the windows command prompt or OS X terminal.App. To test this, type "nslookup" at the prompt and type in the address of "setup.ooma.com" The "Server:" field will tell you what your DNS server is set to. Here's an example successful output:

    Code:
    myMac ~ 506$ nslookup
    > setup.ooma.com
    myMac ~ 506$ nslookup
    > setup.ooma.com
    Server: 172.27.35.1
    Address: 172.27.35.1#53

    Name: setup.ooma.com

  3. #3
    MODDY mickey's Avatar
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    Default

    go onto sip ...

  4. #4
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    My OOMA hub is connected to the DSL modem (with integrated router). My computer is connected to a port on the ooma hub. So it is like modem/router>ooma>computer

    I am able to browse the internet from my computer.

    ooma uses the following application ports for data and voice traffic:
    UDP 1194, UDP 3480, UDP 514, UDP 49000-50000 and TCP 443

    I am suspecting that BSNL is blocking these ports. I checked using a port checking tool and it failed to connect. Can this be verified??

    Thanks

  5. #5
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    Recently I sent one OOMA system to India. I am facing the same issue.
    I also have BSNL Data One DSL service. My setup is

    modem --> ooma --> router --> Phone
    router --> PC

    Any help is greatly appreciated!
    -Chandra

  6. #6
    chaukka
    Guest

    Exclamation difficulty connecting ooma in india

    am trying to install an Ooma Hub. My configuration is Modem -> Router -> Hub. The Ooma tab is blue but 1) there is no Ooma dialtone and whenever I try to make a call the lights on Hub blink and turn red and I just hear beeps on the phone. If I end the call the ooma tab light turns blue again after a few moments. People can call my ooma number and hear rings which I dont hear and they can leave voice messages if the light is blue on my ooma. The ooma setup page shows


    Home
    Your ooma Network is Connected (xxxxxxxx)

    Internet: Connected
    Ooma Core: Connected

    Phone Line: Disconnected

    Ooma Services

    Phone Setup: Your phone line is configured for the ooma network
    Second Line: Enabled

    Voice Mail: Enabled

    Could someone please help me set up my ooma hub correctly.
    Thanks

  7. #7
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    OOMA says in its website
    only calls within U.S.
    But you have confirmed incoming Voice messages.
    Mention your modem model make
    and whether
    Port forwarding was done.
    ooma uses the following application ports for data and voice traffic:
    UDP 1194, UDP 3480, UDP 514, UDP 49000-50000 and TCP 443
    2.
    Register in Forum for more feedback.
    Enable email notifcation in USERCP

  8. #8
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    I would try putting the OOMA hub in the DMZ.

  9. #9
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    seems for international calls you must have prepaid card. Visit OOma Lounge
    http://www.ooma.com/sites/default/fi...Guide_revA.pdf

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