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OOMA Hub not registering on BSNL data one

This is a discussion on OOMA Hub not registering on BSNL data one within the BSNL broadband forums, part of the Broadband Internet Service Providers category; I got the OOMA hub for my dad in Kolkatta, was able to set it up like the following 1. ...

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Old 01-11-09, 01:49 PM   #1
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Default OOMA Hub not registering on BSNL data one
I got the OOMA hub for my dad in Kolkatta, was able to set it up like the following

1. ADSL via BSNL using WA3002-g1 modem/router configured with the PPOE with the correct username and password and on all the time.
2. Connected to the Modem Input to the OOMA hub
3. OOMA home port connected to computers nw card

I am able to browse the internet but for some reason the red light on 1 & 2 are on and the tab is blinking red. Also when I connect to setup.ooma.com i get the following:
Your ooma Network is Registering, please wait...

Internet: Connected
Ooma Core: Registering, please wait...

Phone Line: Connected

Ooma Services

Phone Setup: We are waiting for your phone line to be configured for the ooma network
Second Line: Enabled

Voice Mail: Enabled
=================================

Also when I click on the device status screen I get the following:

Network

MODEM: Connected : [192.168.1.33]
HOME: Connected : [172.27.35.1]

Ooma Tunnel: Connected

Services

Telephony: 1912 - Running

DNS: 1911 - Running

Web Server: 46 - Running

VPN: 693 - Running

Free: 37536

I have tried to reboot the hub, modem , computer may times - but no luck.

Any idea what is wrong??

Thanks
Bukun
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Old 01-11-09, 10:38 PM   #2
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Not very familiar with this VOIP unit set up.
Using Vonage.

connect like this Phone line ==>Wa3001-g1-=LANport RJ45==>to OOma==>>Phone
default IP address for OOMA.
172.27.35.1 - - - 0 0 - -
Net Speed ISP Domain PRIVATE IP ADDRESS LAN - seems OK.


if another port is available in OOMA connect to computer and verify,
(In your computer select assign IP address automatically.)
you can surf the internet.

Please download user manuals and check.
http://www.ooma.com/support/documentation.php

From Google search : IP address OOMA hub
Quote:

As likely already know, DNS servers translate host names to IP addresses. Typically when the ooma Hub is placed in between the modem and the router, your wireless router should have its DNS server set to the IP address of the ooma Hub (automatically via the DHCP protocol). Next, when your computers connect to your wireless routers, you should see them pick up the DNS server configuration from the router (automatically via the DHCP protocol).

In your case, likely the DNS server is set statically on the computers themselves or on your wireless router. A quick way to check what your DNS server is set to is to use the "nslookup" from the windows command prompt or OS X terminal.App. To test this, type "nslookup" at the prompt and type in the address of "setup.ooma.com" The "Server:" field will tell you what your DNS server is set to. Here's an example successful output:

Code:
myMac ~ 506$ nslookup
> setup.ooma.com
myMac ~ 506$ nslookup
> setup.ooma.com
Server: 172.27.35.1
Address: 172.27.35.1#53

Name: setup.ooma.com
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Old 01-11-09, 10:40 PM   #3
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go onto sip ...
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Old 01-12-09, 12:12 PM   #4
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My OOMA hub is connected to the DSL modem (with integrated router). My computer is connected to a port on the ooma hub. So it is like modem/router>ooma>computer

I am able to browse the internet from my computer.

ooma uses the following application ports for data and voice traffic:
UDP 1194, UDP 3480, UDP 514, UDP 49000-50000 and TCP 443

I am suspecting that BSNL is blocking these ports. I checked using a port checking tool and it failed to connect. Can this be verified??

Thanks
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Old 06-24-09, 09:27 AM   #5
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Recently I sent one OOMA system to India. I am facing the same issue.
I also have BSNL Data One DSL service. My setup is

modem --> ooma --> router --> Phone
router --> PC

Any help is greatly appreciated!
-Chandra
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