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  1. #1
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    Default Does BSNL take action against non payment of huge broadband bill

    hello everyone,
    sometimes the broadband user use lots of data according to unlimited plan like - 50 or 60gb in a month, but when the bill is came it shows that he is not under unlimited plan he is under 250rs plan ,and he have to pay the money like 30000 or 40000 thousand rupees, and if the user have no proof to defend himself and he determined that he will not going pay the bill at any cost.
    So what action does taken from bsnl to recover the bill amount from the customer.
    or they does not take any action just cut the broadband line due non payment of bill as usual.

  2. #2
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    Quote Originally Posted by chanky.mallick View Post
    hello everyone,
    sometimes the broadband user use lots of data according to unlimited plan like - 50 or 60gb in a month, but when the bill is came it shows that he is not under unlimited plan he is under 250rs plan ,and he have to pay the money like 30000 or 40000 thousand rupees, and if the user have no proof to defend himself and he determined that he will not going pay the bill at any cost.
    So what action does taken from bsnl to recover the bill amount from the customer.
    or they does not take any action just cut the broadband line due non payment of bill as usual.
    sorry that you got such bill nothing to be embarrassed.Infact we all are somewhere a$$ kicked by BSNL. As you said that they will cut line,i think they will do more.because its not one or two thousand rupees which you owe them.its around half of a lac and which is worthy.so they will really take strict actions against you as its the matter of accounts officer and he is liable for it.moreover they will send you notices before acting on this.but if you fail they will really take you to some higher place.maybe to court.better approach will be to avoid all this.don hesitate to talk to bsnl people.your local line worker.engi.and most importantingly don make the issue go late.as it will make it mean like "i am not to pay,so what?"little give and take always works in govt. Agencies so try to whiten the matter

    So why did you still Download 50-60gb when you knew you don have a good luck by your side.moreover what was so important that you downloaded?what was it?let all know
    Last edited by mickey; 12th January 2009 at 01:35 AM. Reason: Automerged Doublepost

  3. #3
    rupu1983
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    When a user applied for broadband plan in that time he/she must have to put the tick mark to chose the plan in application form user can ask to the BSNL authority to show the application form which he submitted.If they do some double writing then it will be easily rectified by the user then user can go to the customer court.They can make complaint in TRAI also.Filled application form with customer signature is the main valid document in such case.

  4. #4
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    You'll get a court notice. If, still, you fail to respond, you go to jail.
    I've heard that BSNL has also started hiring recovery agents.

    That's the way things work in BSNL.

  5. #5
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    Default Negotiate

    Hi,

    I have had this problem with another provider. My advise is to negotiate something. Start off by trying to get them to waive the excess usage altogether. Use the confusion over the plan type etc to get some sympathy.

    If this doesn't work ask them to reduce it to something manageable to pay, and see if you can do this over 6 -12 months.

    If you leave it till they get a debt collector involved you will probably be liable for the full amount.

    Thanks

    Tim

  6. #6
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    Did anyone get a huge bill amount???

    what happened next? let us know.

    I did not know the tricks to use bsnl when I first took this net two years back. that idiot told that downloading from 2-8 will cost me .80 paise per MB.the basic plan was for 500 rs and i used to get 2000-3000 bill. then i went for an unlimited plan on beam cable. then i came across this site when the unlimited plan was about to expire. i read almost all the threads. Now Its been 2 months since I am using BSNL again. Though I am downloading 70-80GB per month, my monthly bill is not crossing the basic amount 500.

  7. #7
    rupu1983
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    Quote Originally Posted by iChaitanya View Post
    You'll get a court notice. If, still, you fail to respond, you go to jail.
    I've heard that BSNL has also started hiring recovery agents.

    That's the way things work in BSNL.
    May be it's a legal advise but practical still in my area i never found such case this process not the easy for BSNL also if a case started then lawyer and case expanse will be add another 30-40 thousands expanse if bill are in lakhs then only BSNL can thick about legal process.

  8. #8
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    Quote Originally Posted by iChaitanya View Post
    You'll get a court notice. If, still, you fail to respond, you go to jail.
    I've heard that BSNL has also started hiring recovery agents.

    That's the way things work in BSNL.

    It would not have been a problem if it were Rs 4000 or Rs 5000. They would have neglected it. But the amount is (ahem) too high. So its very likely they'll take action.:6:


    Quote Originally Posted by yogy View Post
    Did anyone get a huge bill amount???

    what happened next? let us know.

    I did not know the tricks to use bsnl when I first took this net two years back. that idiot told that downloading from 2-8 will cost me .80 paise per MB.the basic plan was for 500 rs and i used to get 2000-3000 bill. then i went for an unlimited plan on beam cable. then i came across this site when the unlimited plan was about to expire. i read almost all the threads. Now Its been 2 months since I am using BSNL again. Though I am downloading 70-80GB per month, my monthly bill is not crossing the basic amount 500.

    My cousin got a bill of more than Rs 8000 and he paid it. He had home 250. he thought that Rs 250 is for 400 MB (free usage was 400 MB when it first launched) usage. So for another 400 MB he'll pay extra Rs 250. And so on. and thus .... you know what were the consequencecs.

    I dont think its possible to download 70 GB per month in 256KBps UL plan. Your total usage upload+download may be more 70 GB but not download.

  9. #9
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    Quote Originally Posted by thats_me View Post
    My cousin got a bill of more than Rs 8000 and he paid it. He had home 250. he thought that Rs 250 is for 400 MB (free usage was 400 MB when it first launched) usage. So for another 400 MB he'll pay extra Rs 250. And so on. and thus .... you know what were the consequencecs.

    I dont think its possible to download 70 GB per month in 256KBps UL plan. Your total usage upload+download may be more 70 GB but not download.

    Yes. Download+Upload will cross 70GB. I mostly use torrents. I download upto 3.5GB a day and upload around 1.2 GB per day. The above stats are only if I download from 2am to 8am. Sometimes I wake up after 3am.

  10. #10
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    Quote Originally Posted by yogy View Post
    Yes. Download+Upload will cross 70GB. I mostly use torrents. I download upto 3.5GB a day and upload around 1.2 GB per day. The above stats are only if I download from 2am to 8am. Sometimes I wake up after 3am.
    Thats impossible in UL750.

    In 24 hrs : max download = 32 * 60 * 60 * 24 = 2700 MB. (which is practically impossible to reach).

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