1. #1
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    Default Does BSNL take action against non payment of huge broadband bill

    hello everyone,
    sometimes the broadband user use lots of data according to unlimited plan like - 50 or 60gb in a month, but when the bill is came it shows that he is not under unlimited plan he is under 250rs plan ,and he have to pay the money like 30000 or 40000 thousand rupees, and if the user have no proof to defend himself and he determined that he will not going pay the bill at any cost.
    So what action does taken from bsnl to recover the bill amount from the customer.
    or they does not take any action just cut the broadband line due non payment of bill as usual.

  2. #2
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    Quote Originally Posted by chanky.mallick View Post
    hello everyone,
    sometimes the broadband user use lots of data according to unlimited plan like - 50 or 60gb in a month, but when the bill is came it shows that he is not under unlimited plan he is under 250rs plan ,and he have to pay the money like 30000 or 40000 thousand rupees, and if the user have no proof to defend himself and he determined that he will not going pay the bill at any cost.
    So what action does taken from bsnl to recover the bill amount from the customer.
    or they does not take any action just cut the broadband line due non payment of bill as usual.
    sorry that you got such bill nothing to be embarrassed.Infact we all are somewhere a$$ kicked by BSNL. As you said that they will cut line,i think they will do more.because its not one or two thousand rupees which you owe them.its around half of a lac and which is worthy.so they will really take strict actions against you as its the matter of accounts officer and he is liable for it.moreover they will send you notices before acting on this.but if you fail they will really take you to some higher place.maybe to court.better approach will be to avoid all this.don hesitate to talk to bsnl people.your local line worker.engi.and most importantingly don make the issue go late.as it will make it mean like "i am not to pay,so what?"little give and take always works in govt. Agencies so try to whiten the matter

    So why did you still Download 50-60gb when you knew you don have a good luck by your side.moreover what was so important that you downloaded?what was it?let all know
    Last edited by mickey; 12th January 2009 at 01:35 AM. Reason: Automerged Doublepost
    job takes the child away.

  3. #3
    rupu1983
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    When a user applied for broadband plan in that time he/she must have to put the tick mark to chose the plan in application form user can ask to the BSNL authority to show the application form which he submitted.If they do some double writing then it will be easily rectified by the user then user can go to the customer court.They can make complaint in TRAI also.Filled application form with customer signature is the main valid document in such case.

  4. #4
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    You'll get a court notice. If, still, you fail to respond, you go to jail.
    I've heard that BSNL has also started hiring recovery agents.

    That's the way things work in BSNL.

  5. #5
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    Default Negotiate

    Hi,

    I have had this problem with another provider. My advise is to negotiate something. Start off by trying to get them to waive the excess usage altogether. Use the confusion over the plan type etc to get some sympathy.

    If this doesn't work ask them to reduce it to something manageable to pay, and see if you can do this over 6 -12 months.

    If you leave it till they get a debt collector involved you will probably be liable for the full amount.

    Thanks

    Tim

  6. #6
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    Did anyone get a huge bill amount???

    what happened next? let us know.

    I did not know the tricks to use bsnl when I first took this net two years back. that idiot told that downloading from 2-8 will cost me .80 paise per MB.the basic plan was for 500 rs and i used to get 2000-3000 bill. then i went for an unlimited plan on beam cable. then i came across this site when the unlimited plan was about to expire. i read almost all the threads. Now Its been 2 months since I am using BSNL again. Though I am downloading 70-80GB per month, my monthly bill is not crossing the basic amount 500.

  7. #7
    rupu1983
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    Quote Originally Posted by iChaitanya View Post
    You'll get a court notice. If, still, you fail to respond, you go to jail.
    I've heard that BSNL has also started hiring recovery agents.

    That's the way things work in BSNL.
    May be it's a legal advise but practical still in my area i never found such case this process not the easy for BSNL also if a case started then lawyer and case expanse will be add another 30-40 thousands expanse if bill are in lakhs then only BSNL can thick about legal process.

  8. #8
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    Quote Originally Posted by iChaitanya View Post
    You'll get a court notice. If, still, you fail to respond, you go to jail.
    I've heard that BSNL has also started hiring recovery agents.

    That's the way things work in BSNL.

    It would not have been a problem if it were Rs 4000 or Rs 5000. They would have neglected it. But the amount is (ahem) too high. So its very likely they'll take action.:6:


    Quote Originally Posted by yogy View Post
    Did anyone get a huge bill amount???

    what happened next? let us know.

    I did not know the tricks to use bsnl when I first took this net two years back. that idiot told that downloading from 2-8 will cost me .80 paise per MB.the basic plan was for 500 rs and i used to get 2000-3000 bill. then i went for an unlimited plan on beam cable. then i came across this site when the unlimited plan was about to expire. i read almost all the threads. Now Its been 2 months since I am using BSNL again. Though I am downloading 70-80GB per month, my monthly bill is not crossing the basic amount 500.

    My cousin got a bill of more than Rs 8000 and he paid it. He had home 250. he thought that Rs 250 is for 400 MB (free usage was 400 MB when it first launched) usage. So for another 400 MB he'll pay extra Rs 250. And so on. and thus .... you know what were the consequencecs.

    I dont think its possible to download 70 GB per month in 256KBps UL plan. Your total usage upload+download may be more 70 GB but not download.
    ---
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    Put a label on how you wake up every morining and go to bed at night...

  9. #9
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    Quote Originally Posted by thats_me View Post
    My cousin got a bill of more than Rs 8000 and he paid it. He had home 250. he thought that Rs 250 is for 400 MB (free usage was 400 MB when it first launched) usage. So for another 400 MB he'll pay extra Rs 250. And so on. and thus .... you know what were the consequencecs.

    I dont think its possible to download 70 GB per month in 256KBps UL plan. Your total usage upload+download may be more 70 GB but not download.

    Yes. Download+Upload will cross 70GB. I mostly use torrents. I download upto 3.5GB a day and upload around 1.2 GB per day. The above stats are only if I download from 2am to 8am. Sometimes I wake up after 3am.

  10. #10
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    Quote Originally Posted by yogy View Post
    Yes. Download+Upload will cross 70GB. I mostly use torrents. I download upto 3.5GB a day and upload around 1.2 GB per day. The above stats are only if I download from 2am to 8am. Sometimes I wake up after 3am.
    Thats impossible in UL750.

    In 24 hrs : max download = 32 * 60 * 60 * 24 = 2700 MB. (which is practically impossible to reach).
    ---
    You can put a label on a life style... you know ....
    Put a label on how you wake up every morining and go to bed at night...

  11. #11
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    chanky.mallick we have had a few more members with the same query and I replied to one of them in complete detail on what to do in such a situation and I believe that info will come in handy for you as well.

    Please use the search function and if you still cant find it please shout and I will give it a try.

  12. #12
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    Default Bsnl right against huge bill

    Quote Originally Posted by iChaitanya View Post
    You'll get a court notice. If, still, you fail to respond, you go to jail.
    I've heard that BSNL has also started hiring recovery agents.

    That's the way things work in BSNL.
    When we sign the term and condition of broadband or landline form of bsnl there
    is nothing written like "due to non payment of bill bsnl has the right to take any legal action against you" the only line is "due to non payment of bill telephone will be disconnected without prior notice" that's it. so make a complain against the bill and keep the complain evidence carefully , and enjoy any other internet provider, don't be worry.
    but the complain is must.
    enjoy your life happily not to worry about such small matter.

  13. #13
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    firstly they will remind you by phone for non-payment, after 3-4 months they will send a official notice by post from their dept. and if you have not response for that then they will make FIR to the police station after police verification they will submit the case to the local court and then if you consider guilty the court will penalised you by making the outstanding amt PLUS court charges bear by bsnl side.

  14. #14
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    But why skip paying the phone bill? If u suspect that there is erroneous billing, then the accounts officer should be contacted, he will inturn look into the matter and solve it at the earliest.

  15. #15
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    and more if ur bill is huge and want want to pay it ,then contact CAO (chief account officer) and request him that break the bill in three parts and i think he will definetely do it because finally he geting money in one way
    Last edited by totallyfandu; 26th January 2009 at 02:47 PM.

  16. #16
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    U just wait powerdoc they will reach u now bsnl has to recover its outstanding from suscriber by hit and trail mehod

  17. #17
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    my problem is solved , i was got a 27000 bill but the local bsnl officer of our exchage contact with tr(account officer) and he change my bill into 2000 rs, rental+security deposit.after 2 months

  18. #18
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    Quote Originally Posted by chanky.mallick View Post
    hello everyone,
    sometimes the broadband user use lots of data according to unlimited plan like - 50 or 60gb in a month, but when the bill is came it shows that he is not under unlimited plan he is under 250rs plan ,and he have to pay the money like 30000 or 40000 thousand rupees, and if the user have no proof to defend himself and he determined that he will not going pay the bill at any cost.
    So what action does taken from bsnl to recover the bill amount from the customer.
    or they does not take any action just cut the broadband line due non payment of bill as usual.
    in BSNL there are two billing system.
    1.local.
    2.broadband
    the broadband billing system make your changed plan effective from current date but the local billing system which is used for customer billing make plan change effective at last date of the month only.so if u change your plan in middle of the month it will be effective at the end of the month only.it is better to wait for the end of the month.
    but still u get very high bill then BSNL is offering 2 plans from back date which will reduce your bill drastically to low.for more detials bsnl site or nearest customer service centre may be conatacted.it is better to avoid court etc.

  19. #19
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    Default payment of Broad band bill

    Happy afternoon sir
    Definitely they will take action against non payment of telephone bill. There is no separate bill for Broad band. The usage of Broad band will automatically included in the Telephoen bill. If you un paid the telephone bill, 1st they will disconnect your telephone after that they Broad band service also will be disconnected. Even after the bill is not paid by you, they send a gorup of people to collect the balance bill amount as defaulter collection team. Even after you have not paid the bill they file the case in the court of law. So as a Friend I advice you kindly pay the bill amount to avoid penalty and also penal proceedings. Thank you. bye.. KKD.Villupuram.

  20. #20
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    if you don't pay the simply cut your line and do nothing else.

  21. #21
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    a fren of mine had a bill 60,000 and itzz almost 2 years now they are still sending the bills which has now become 1,50,000 what can be done now. My fren has shifted to another place but still worried about the bills.The landlord had given in written that the person no longer lives in the hoise but still they are sending the bills Is there any scope to pay the bill at reduced cost.
    KINDLY REPLY

  22. #22
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    bsnl is clever, they give u UL dl between 2-8 am and most of the people are fallen in over usage trap using that 2-8am time.

  23. #23
    kirankumargb
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    i dont its a trap by BSNL they are giving fair time to close the connection. 8 AM most of the people would be awake, if BSNL was tryinf to trap users then they would have kept at 5 AM or max 6 AM

  24. #24
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    Bsnl is clever buddy...
    job takes the child away.

  25. #25
    newprouser
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    and its better than other ISP's who don't provide any free download time at all...

  26. #26
    kirankumargb
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    i dont think any other ISP is providing free download for 6 hrs of the day that too at 2 mbps speed

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    *** SMS content deleted ***
    Last edited by just4kix; 23rd June 2009 at 08:35 AM.

  28. #28
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    Quote Originally Posted by josh View Post
    *** SMS content deleted ***
    why just content is deleted .... delete the post too.
    ___________________________________

    Cheers...!

  29. #29
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    ^ :d
    job takes the child away.

  30. #30
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    :lol:

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    BSNL should implement a credit limit for connection say 2500 max if somebody reaches that limit then connection will halt, but no they will don't do it because they want victims of over usage.

  32. #32
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    Quote Originally Posted by deepmohan View Post
    why just content is deleted .... delete the post too.
    If I deleted the post, the user will not know what he did wrong - or even worse - may never notice that the post was deleted.

    Quote Originally Posted by kirankumargb View Post
    i dont think any other ISP is providing free download for 6 hrs of the day that too at 2 mbps speed
    Absolutely correct.

    - Airtel stopped the plan for new users long ago.
    - Reliance charges Rs. 699/- per month but they give 10 PM to 8 AM but only at 300 kbps
    - Tata Indicom charges Rs. 199/- pm for 8 PM to 8 AM but allows only 100 MB.
    - BSNL charges nothing for 2 AM to 8 AM and gives 2 mbps (1.8 mbps easily)

    Quote Originally Posted by |||| View Post
    BSNL should implement a credit limit for connection say 2500 max if somebody reaches that limit then connection will halt, but no they will don't do it because they want victims of over usage.
    Absolutely biased statement.

    Tell me one ISP that has a credit limit policy! No one has. This kind of tariff is available with pre-paid plans only.
    Last edited by just4kix; 23rd June 2009 at 02:11 PM. Reason: Automerged Doublepost
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  33. #33
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    @PRABHAKAR

    reliance is giving 300KbPS in 500PM which is pure unlimited 24X7, get ur info right.

  34. #34
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    Quote Originally Posted by just4kix View Post
    Absolutely biased statement.

    Tell me one ISP that has a credit limit policy! No one has. This kind of tariff is available with pre-paid plans only.
    Nice point !

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    Quote Originally Posted by |||| View Post
    BSNL should implement a credit limit for connection say 2500 max if somebody reaches that limit then connection will halt, but no they will don't do it because they want victims of over usage.
    u are forgetting the richh luxurious people of our nation !!! they pay for whateva they want to whatever it may be !:8:

  36. #36
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    i dont know about private players bb but for rel and tata dialup i know that they have credit limit.
    but bsnl is not a private player so there must be credit limit in limited bb plans as bsnl also providing rural bb connections. so when u r providing bb connections to rural guys what would u expect that there r com rng and techies living in rural india who can track with there data usage very easily.
    and it is not 100% that bsnl dsnot provide credit limit there r credit limit in bsnl roaming plan bsnl mobile plane bcoz bsnl know that there is risk for bsnl in these plans.and on the other hand there is no risk for bsnl in land line bb connection as if huge bill ac curd bsnl have power of getting recovering order by court bsnl is not that much stupid that he dont know that there are so many possibility s of over billing ie virus in system etc. but bsnl is behaving like an idiot intentionally as he want victims and litigations.

  37. #37
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    Quote Originally Posted by iChaitanya View Post
    You'll get a court notice. If, still, you fail to respond, you go to jail.
    I've heard that BSNL has also started hiring recovery agents.

    That's the way things work in BSNL.
    Scary
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    Le zandu balm hui, darling tere liye

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    ok i have also same problem but sorted out about 95% to my level itself i got 85000 rs broadband billing as they charge for 15 days free unlimited download but after many applications and official formalities bsnl gave me mail to deposit 5800 as consolidated bill amount but on many call no one gave me consolidated bill detail as per agm (grievances) i deposit this amount as he said as per my calculation this bill have 1400rs more than original bill as per calculation and that 1400 will be credit to my account after official inquiry on consolidated amount bill and they restart my connection on 16 july with 750 plus 512 kbps plan .
    now till oct2011 bill july,aug,sept bill comes and i didnt make any payment and still all broadband and landline is working the two and half month bill payment will be apx 1700
    as i already given application for this 1400 rs amount as i said but after 5800 payment i didnt hear anything action about my 1400rs complaint .
    so what u suggest as i didnt get consolidated detail bill even after application and on that basis as per my calculation i write for 1400 rs refund but still nothing happened
    .could do nothing
    or
    again inquire to bsnl about 1400 rs complaint .
    what action bsnl now do
    as per my calculation this 1400 rs differ may be come due to addition of bill of two months during which bsnl already disconnected the all services broadband and landline .
    what will u suggest me . as i think i have no fault as i have right to get bill detail that i paid

  39. #39
    RaviAuto
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    Default against non payment of huge broadband bill

    yes dear, you are right. i do agree with you.

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