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Error 691 frequent for Solapur BSNL can anybody help?

This is a discussion on Error 691 frequent for Solapur BSNL can anybody help? within the BSNL broadband forums, part of the Broadband Internet Service Providers category; For last month or so at Solapur BSNL we are facing a frequent internet down and when tried to connect ...

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Error 691 frequent for Solapur BSNL can anybody help? Error 691 frequent for Solapur BSNL can anybody help?

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Old 01-21-09, 09:26 AM   #1
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Default Error 691 frequent for Solapur BSNL can anybody help?
For last month or so at Solapur BSNL we are facing a frequent internet down and when tried to connect there comes an error 691. which is related to ID and password. I would like to know whether this will be a local level problem or is it related to main server?

please help
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Old 01-21-09, 09:29 AM   #2
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Try doing one thing..Delete the old connection & try creating a new connection..
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Create a new connection -->Connect to Internet --> Set up connection manually --> Connect using broadband connection using Username & password & so on...
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Old 01-21-09, 09:36 AM   #3
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@kvd
error 691.
UserID password related problem
1.Select your modem from this list. ( mention it here )
BSNL BROADBAND MAIN MENU
2.try "Always On " connection. uncheck "bridged"
In WAN page enter user Id without @ bsnl.in

3. Start/ Network/LAN/properties
TCP/Ip\preoperties.
Enter dns 208.67.220.220 and 208.67.222 222
apply save.

4. http://www.indiabroadband.net/attach...41-website.jpg
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Old 01-21-09, 01:46 PM   #4
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As mentioned by India Broadband Forum - View Profile: Rameshjeee try deleting the existing connection and re-creating it. Else get in touch with exchange and ask them to reassign your port. Dont worry, they know the "port" details. Also try configuring the modem in pppoe mode and see whether a successful connection is established.
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Old 01-21-09, 01:53 PM   #5
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Had this problem yesterday nite as well, damn irritating . Is it a fault wiith bsnl or with the local machine ?
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Old 01-21-09, 01:57 PM   #6
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BSNL DSLAM's fault. Just be patient, it should "fix" itself automatically...
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Old 01-21-09, 03:43 PM   #7
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Error 691 basically comes up when your username or password is incorrect, first you can try the steps suggested by Rameshjee and if it is not helpful then please contact your ISP for line test and to confirm your username & password.

it can not get fixed automatically, the basic purpose of deleting and recreating connection is to put your username and password again on your system.
Last edited by smoothvibes; 01-21-09 at 03:44 PM. Reason: Automerged Doublepost
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Old 01-21-09, 04:17 PM   #8
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Even if your username & password is correct, the error happens sometimes.It is a server side error.Try again after some time & it should become normal.
I've had this issue wth reliance broadband too.
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Old 01-21-09, 04:41 PM   #9
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Quote:
Originally Posted by smoothvibes View Post
Error 691 basically comes up when your username or password is incorrect, first you can try the steps suggested by Rameshjee and if it is not helpful then please contact your ISP for line test and to confirm your username & password.

it can not get fixed automatically, the basic purpose of deleting and recreating connection is to put your username and password again on your system.
No, its not wid username/pwd. I noticed this prob yest nite @ 11 or sth and by 9 today its working again

Quote:
Originally Posted by powerdoc View Post
Even if your username & password is correct, the error happens sometimes.It is a server side error.Try again after some time & it should become normal.
I've had this issue wth reliance broadband too.
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Originally Posted by cool_techie_tvm View Post
BSNL DSLAM's fault. Just be patient, it should "fix" itself automatically...
I guess you must be correct
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Old 01-21-09, 04:43 PM   #10
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I got this issue twice in the last 6 months.I just deleted the existing connection & again created a new one.& it started working...
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Old 01-21-09, 05:03 PM   #11
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I got this issue twice in the last 6 months.I just deleted the existing connection & again created a new one.& it started working...
Will try it next time it happens , thanks
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Old 01-21-09, 05:07 PM   #12
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please reset ur modam it works
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Old 01-21-09, 05:50 PM   #13
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The error is mainly generated due to incorrect/speedy disconnection/reconnection. The DSLAM will take some time to accept incoming requests from the particular port and hence the error message.
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Old 01-21-09, 06:00 PM   #14
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Quote:
Originally Posted by newprouser
No, its not wid username/pwd. I noticed this prob yest nite @ 11 or sth and by 9 today its working again
Error 691 mainly comes up whenever the username or password is incorrect or don't match with the one which is updated on the server, as per best of my knowledge we can correct this problem by resetting password or by cheking if we are using the correct username/password or not. In some of the cases this error can come in picture if there is a problem with server like it can come in No Connection to RAS fauts and sometimes this happens when there is no communication with network element.
Last edited by smoothvibes; 01-21-09 at 06:00 PM. Reason: Automerged Doublepost
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