India Broadband Forum


Help Cant connect after 2 am !! NU

This is a discussion on Help Cant connect after 2 am !! NU within the BSNL broadband forums, part of the Broadband Internet Service Providers category; My plan is 500c+. Since last two days i am not lable to connect after 2 am. it gives error ...

Go Back   India Broadband Forum > Indian Broadband Forums > Broadband Internet Service Providers > BSNL broadband

India Broadband Forum


BSNL broadband Bsnl broadband internet connection and modems, routers and other bsnl dataone related issues can be discussed here.

                      

Reply

 

LinkBack Thread Tools Display Modes
Old 01-22-09, 02:18 AM   #1
Junior Member
 
Join Date: Nov 2008
Age: 30
Posts: 54
Rep Power: 2
idea is on a distinguished road
Exclamation Help Cant connect after 2 am !! NU

My plan is 500c+. Since last two days i am not lable to connect after 2 am. it gives error 691 - username password not correct.

But connectin works great wth same settings ...during non free hours... is somebody facing same problem?

how to resolve??
idea is offline   Reply With Quote
Old 01-22-09, 08:55 AM   #2
Junior Member
 
Join Date: Nov 2008
Age: 30
Posts: 54
Rep Power: 2
idea is on a distinguished road
Default

As per customer care ... due to upgradation in MH .. error 691 will be there during free hours ... for 2 more days.
idea is offline   Reply With Quote
Old 01-22-09, 09:42 AM   #3
Junior Member
 
Join Date: Feb 2008
Location: Bangalore
Age: 27
Posts: 15
Rep Power: 2
shawn600 is on a distinguished road
Default IS BSNL server in Bangalore South Down

For the past two days i am unable to connect to Net and frequent calls to customer support I have been told the Server is down. Please let me know if anyone is facing similar Issue.
shawn600 is offline   Reply With Quote
Old 01-22-09, 10:11 AM   #4
Silver Member
 
vikramjb's Avatar
 
Join Date: Apr 2008
Location: Chennai
Age: 29
Posts: 274
Blog Entries: 4
Rep Power: 2
vikramjb is on a distinguished road
Wink

Quote:
Originally Posted by amitkool21 View Post
if it happens to me than i like 2 start yelling on the customer care guy and i'll go to my locality office and ask them that why they only upgrade in the UL period.........they always do that kind of thing when we hav any profit.......

I don't think that's gonna make any difference. Usually updates or upgrades happen either during night time or during weekends(night time). Perception is people will be sleeping so its safe time to upgrade
vikramjb is offline   Reply With Quote
Old 01-22-09, 10:26 AM   #5
Amor vincit omnia
 
Join Date: Dec 2007
Posts: 2,682
Blog Entries: 4
Rep Power: 4
cool_techie_tvm will become famous soon enough
Default

Did u try deleting the existing connection and recreating a new connection ? I have seen that solve 691 error.
cool_techie_tvm is offline   Reply With Quote
Old 01-22-09, 10:27 AM   #6
Amor vincit omnia
 
Join Date: Dec 2007
Posts: 2,682
Blog Entries: 4
Rep Power: 4
cool_techie_tvm will become famous soon enough
Default

Try to procure the number of the nearest NIB and try giving them a ring, they should give u a better layout of the situation.
cool_techie_tvm is offline   Reply With Quote
Old 01-22-09, 10:29 AM   #7
Platinum Member
 
panchabhut's Avatar
 
Join Date: Jan 2009
Location: New Delhi
Posts: 2,215
Rep Power: 9
panchabhut is a name known to allpanchabhut is a name known to allpanchabhut is a name known to allpanchabhut is a name known to allpanchabhut is a name known to allpanchabhut is a name known to all
Default

Exactly.
In my case I also faced similar problems trying to connect at night. So for the last week I changed my habit to connecting at 5.30 in the morning and use till 7.30. (NU is available till 8 AM)
No problems till now.

Last edited by panchabhut; 01-22-09 at 10:31 AM. Reason: Automerged Doublepost
panchabhut is offline   Reply With Quote
Old 01-22-09, 10:40 AM   #8
Platinum Member
 
amitkool21's Avatar
 
Join Date: Oct 2008
Location: Delhi,Jaipur
Posts: 1,438
Blog Entries: 1
Rep Power: 4
amitkool21 has a spectacular aura aboutamitkool21 has a spectacular aura about
Send a message via Yahoo to amitkool21
Default

thats the point guys they only start the upgradation thing exactly on 2A.M.........i never faced that problem but according to users reviews i was saying this...........
amitkool21 is offline   Reply With Quote
Old 01-22-09, 11:12 AM   #9
Platinum Member
 
player's Avatar
 
Join Date: Jan 2008
Location: India, Bangalore
Age: 19
Posts: 1,222
Rep Power: 3
player is on a distinguished road
Send a message via Yahoo to player Send a message via Skype™ to player
Default

If the server is down then you will experience low browsing speeds but as you have stated that you are unable to connect to the internet that is something not related to the server going down, you should be able to connect to the internet!

There must be something else, there must be some problem at your side, which modem are you using? is the line crystal clear? which mode are you in bridge or PPPoE?
player is offline   Reply With Quote
Old 01-22-09, 11:26 AM   #10
Junior Member
 
Join Date: Dec 2008
Age: 15
Posts: 3
Rep Power: 0
pspgamer is on a distinguished road
Default

i get the same problem 2!!!
2day i tied at 6,7,7.30 but no use!!!!
pspgamer is offline   Reply With Quote
Old 01-22-09, 11:33 AM   #11
Platinum Member
 
just4kix's Avatar
 
Join Date: Dec 2007
Location: Pune
Posts: 8,899
Blog Entries: 6
Rep Power: 19
just4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to behold
Default

I am getting the same problem from the last two days. Connection works fine till late night. Then 2 AM to 8 AM - it's all swaahaa and then conection comes back around 9 AM.
just4kix is offline   Reply With Quote
Old 01-22-09, 01:46 PM   #12
Silver Member
 
Join Date: Dec 2008
Location: h
Posts: 389
Rep Power: 1
powerdoc is on a distinguished road
Default

Wow...If you live close by, you guys should seriously form a team & visit the officer in charge of your area & demand an explanation.
Didn't expect this from BSNL...
powerdoc is offline   Reply With Quote
Old 01-22-09, 06:42 PM   #13
Junior Member
 
Join Date: Oct 2008
Posts: 10
Rep Power: 2
rajesh_psycho is on a distinguished road
Default

Quote:
Originally Posted by amitkool21 View Post
than why they offers the UL period only at night.........???
Reason 1. So that less user uses the free Bandwidth, cause maximum user will be in dreamland at that time.

Reason 2. So that at day time if all the users starts downloading with their full potential then they(ISP) cannot be able to provide better quality service.....
rajesh_psycho is offline   Reply With Quote
Old 01-22-09, 06:44 PM   #14
Platinum Member
 
just4kix's Avatar
 
Join Date: Dec 2007
Location: Pune
Posts: 8,899
Blog Entries: 6
Rep Power: 19
just4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to behold
Default

Quote:
Originally Posted by rajesh_psycho View Post
Reason 1. So that less user uses the free Bandwidth, cause maximum user will be in dreamland at that time.

Reason 2. So that at day time if all the users starts downloading with their full potential then they(ISP) cannot be able to provide better quality service.....
This goes beyond these reasons. The authentication server is down which means that no one can use the internet during that time.
just4kix is offline   Reply With Quote
Old 01-22-09, 07:32 PM   #15
Silver Member
 
vikramjb's Avatar
 
Join Date: Apr 2008
Location: Chennai
Age: 29
Posts: 274
Blog Entries: 4
Rep Power: 2
vikramjb is on a distinguished road
Wink

Quote:
Originally Posted by amitkool21 View Post
than why they offers the UL period only at night.........???
More or less, If you look at the number of user's using the internet at night might be very less when compared to day time. So they get to give UL to user's at the sametime, they also have minimal bandwith usage at UL time periods.


Quote:
This goes beyond these reasons. The authentication server is down which means that no one can use the internet during that time.
That's the point, the usage at those periods(night time) are less when compared to the usage in day time. They will see what is the number of user's affected at this time and do the upgrade. And moreover since its UL period for some user's they get double bonus of limiting the download also
vikramjb is offline   Reply With Quote
Old 01-23-09, 02:16 PM   #16
Platinum Member
 
just4kix's Avatar
 
Join Date: Dec 2007
Location: Pune
Posts: 8,899
Blog Entries: 6
Rep Power: 19
just4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to behold
Default

No. BSNL cannot shut down its services for the entire world just because a majority of people download during 2 AM to 8 AM. There are small business that run business at night and service small clients in US. A friend of mine does that for small US companies - he designs eCommerce sites for them.

BSNL can be taken to court for this.

If they have issues with NU plans, then they can stop the plans if they wish. But they cannot deny service to all people.

----- edit --------
This problem has been resolved since last night, at least in Pune region.
__________________
*** Never argue with an idiot ***


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
|
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
|
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

-------------------------------------------------------------------------------------------

Last edited by just4kix; 01-23-09 at 02:16 PM. Reason: Automerged Doublepost
just4kix is offline   Reply With Quote
Old 01-23-09, 03:57 PM   #17
Silver Member
 
vikramjb's Avatar
 
Join Date: Apr 2008
Location: Chennai
Age: 29
Posts: 274
Blog Entries: 4
Rep Power: 2
vikramjb is on a distinguished road
Default

Quote:
Originally Posted by just4kix View Post
No. BSNL cannot shut down its services for the entire world just because a majority of people download during 2 AM to 8 AM. There are small business that run business at night and service small clients in US. A friend of mine does that for small US companies - he designs eCommerce sites for them.

BSNL can be taken to court for this.

If they have issues with NU plans, then they can stop the plans if they wish. But they cannot deny service to all people.

----- edit --------
This problem has been resolved since last night, at least in Pune region.
I am not justifying their practice here , all I am saying is for them night time will be the feasible time to do all upgrades. For instance, most database upgrades in my company happens either on weekend or night times. The only difference being that the user's informed previously of this upgrade so they stay clear of the database or application. I am not sure if its possible for them to do the upgrades in installments.

Are you sure about the court thing. I mean afterall the ISP is doing an upgrade which is going to or might improve the service for BB and i think they reserve the right to do upgrades when they see fit.

Glad the problem got resolved for you, did you by chance call the BSNL BB guys and ask them why they do it at this particular time, did they give any specific reason for the shutdown
vikramjb is offline   Reply With Quote
Old 01-23-09, 04:35 PM   #18
Platinum Member
 
just4kix's Avatar
 
Join Date: Dec 2007
Location: Pune
Posts: 8,899
Blog Entries: 6
Rep Power: 19
just4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to behold
Default

You can sue them if they are following this as a recurring practice. As of now, the problem seems to be resolved; so you can't sue them for loss of 2 days. They can always claim that major upgrade was going on, there were hack attempts, there were server issues, etc.

And, no. I did not call them. In any case the problem is at NIB, Bangalore and if you call the 1-800 number, it goes to the local helpdesk where they have no clue or will give standard answers.

Last edited by just4kix; 01-23-09 at 04:35 PM. Reason: Automerged Doublepost
just4kix is offline   Reply With Quote
Old 01-23-09, 11:42 PM   #19
Silver Member
 
totallyfandu's Avatar
 
Join Date: Aug 2008
Posts: 392
Rep Power: 2
totallyfandu is on a distinguished road
Default

whether it is exactly down at 0200am or some plus minus because i also faced the same problem but in my case it is during day time i.e. from 12:00 pm to 0600 pm in the evening but people from bsnl sought out the fault. in my case iam not getting 691 error or anthing like that . but i am unable to get the browsing at that time
totallyfandu is offline   Reply With Quote
Old 01-24-09, 02:09 AM   #20
Junior Member
 
Join Date: Jan 2009
Location: Jaipur
Age: 22
Posts: 53
Rep Power: 1
simsandy43 is on a distinguished road
Default

i Think from ur side there is not at all problem it must be from the dept.
you may raised the complaint for it if the problem still persist to the bsnl dept.
simsandy43 is offline   Reply With Quote
Reply

Tags
bangalore, bsnl, connect, server, south

Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads

Thread Thread Starter Forum Replies Last Post
how to connect two pc through hub without using router dharamshiv Tata Indicom broadband 1 07-16-09 12:48 AM
Unable To Connect hari1987 BSNL broadband 9 03-15-08 06:55 PM
Can connect thru LAN not thru WAN aditya0401 BSNL broadband 10 02-29-08 11:29 PM
how can i connect AIRTEL? digiscripter Airtel Broadband 7 01-30-08 01:31 PM
still not able to connect AKI BSNL broadband 2 01-25-08 02:13 PM


All times are GMT +5.5. The time now is 05:37 AM.


India Broadband Forum