plo plz plz help guysss earlier i had home 500 c... now i changed my plan to home ul 750 plus...
but still i m getting speed upto 2mbps...
i have talked to the customer care people like a 1000 times n they are saying tht uor plan has already been chngd to home ul 750 plus...
wht should i do guys should i start dwnloading or should i wait..
in home ul 750 plus dwnload speed should be arnd 30kbps
but m gettin arnd 140kbps which is the speed of home 500 c my earlier plan...
helppp...
thnxxx..
Say you applied for the change.now i changed my plan to home ul 750 plus...
Wait and check up.
When did you apply. for the change ?
Telephonic confirmation by CC won't help
if you get a bill for a big amount for BB usage.
As 500C has free NU , stick to heavy d/l during 0200AM to 0800AM.
home 750 speed max 32KB/sec (*conditions apply)
Check in BSNL usage portal/s
with your 14digit Portal ID/PW
under "My Orders."
http://bbservice.bsnl.in/
http://www.data.bsnl.in/wps/portal
arey m having this old connection...
i have to check through dataone.in... and in i dun have a portal id...
but wheneva i check there... it shows my oldest scheme that is my 1st scheme.. that is home 250 which i had b4 home 500c....
BSNL site 2 chk usage not opening at all after entering id/pwd, how 2 chk?
YOUR PLAN IN NOT CHANGED U R RIGHT IF UR PLANNED IS CHANGED THEN ONLY YOU GET SPEED OF 32 kB/s but u r geetind speed of 2mbps which is possible only in 500 plan
Contact ur area bb officer about the problem
@above..
You entered portal ID??...dont enter ur normal ID there..ask CC for ur portal ID
An alphanumeric portal id code is required to check the account usage. Ideally they should be providing u with the same when the connection is setup. Please contact the exchange/NIB for the portal id.
it takes 10-15 days for the new plan to take effect
Ideally it is done during the first week of the suceeding month. If the plan change is applied for Jan, then it will be carried out by Feb first week only. This custom is sometimes altered in some exchanges.
Just see your service effective date in Portal - My Orders
just tell me ur phone no. with std code i will tell u whether ur plan change or not either ur user name if u want
Why are you asking for someone's personal details?Originally Posted by totallyfandu
I applied for change in plan from home 250 to 500c in 1st week of Jan 09. bsnl site still showing home 250 provisioned. But in the physical bill recd for Dec 08 showing plan 500C with all charges. portal is not updated with new plan and proper status (may be my area not quick enough to do so) though the provisioned status will be after the actual plan change from Feb 09.
I dont get it. U were in H250 on Dec 2008. U applied for a plan change to H500c on Jan 2009. And yet on the Dec bill, they charged u as per H500c?
@totallyfandu
its possible to find out which plan you are in using phone no?
yes just tell me ur phone no. with std code i will tell u if u want
Once again....Why are you asking for someone's personal details?
sir he ask me i only reply for his question
That is not the point. Personal details can be compromised. How do you justify asking someone's phone number, user id, etc?
The original thread owner has asked a problem and a solution. Your solution is - strip off all your clothes and I will tell you whether you have a headache or not.
I can also tell someone, tell me your bank user id/pwd and I will tell you how much balance you have in the bank.
Last edited by just4kix; 01-23-09 at 11:57 PM. Reason: Automerged Doublepost
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Senior mod just4kix and senior member Rameshjee already advised you not to ask for personal details here, please don't do it again otherwise i love to ban users who step out of rules of forum.
@unagie, you are wasting your times, enjoy your UL with 2Mbps.
Look unagie, you are allrady call the customer care 1000 times,
LOL look what you did, you call the customer care 1000 times, and they reply you 1000 times that your plan has been changed, So why you worry about it. If you still warry and have doubt then chek what I say below.
1. Go to your account portal and cheak what the Plan say to you, if it say UL750, then you are OK
2. Download some file, 1MB, 5MB what ever you want and then cheak your account details in the portal what the portal say in the section "Traffic(KB)" for the old one, Chargable Units (KB) Excluding Night Unlimited for the new one. If this section say to you unit - 0, the you are completely Ok. I give you the screen shot below, so you can understand.
Old Portal
New Portal
If you dont want to kill your speed then enjoy the UL 2Mbps with Rs 750 Per month
Last edited by Admin; 01-25-09 at 06:15 AM.
comfirm from your nerest telephone exchange for the plan change request
@ http://www.indiabroadband.net/members/indranil.html I would suggest u do some sort of editing towards the latter part of the post.
BTW, post reported..
Its possible only if u have access to BSNL's internal system which indicates all details of a customer. The search is generally initiated by entering the phone no. with STD code.
^^ And how come a commoner get access to internal billing portal of BSNL? Totallyfandu has explicitly mentioned that he is just another bsnl broadband subscriber with 2 years of usage experience.
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