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Thread: help on plan change

  1. #1
    Junior Member
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    Apr 2008
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    Default help on plan change

    hi every body

    two days before i gave a written application to the customer care service
    for changing my broadband plan form home 250
    to 500c

    can anybody tell me how i see that my plan has changed or not

    first in bbservice.bsnl.in i used to see my plan showing 250
    but in this new site data.bsnl.in i cannot view my existing plan details
    so plz help me on this matter

  2. #2
    LEARNER
    Join Date
    Aug 2007
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    15,282

    Default

    If you had given the application
    recently change will take place
    from 1st of Feb 2009.

    Dont say later
    I "changed" my plan from Home 250 to Home 500C"
    Only BSNL will change and you have to confirm it.
    Don't start heavy downloads during NU period,
    without confirming the plan has been changed.
    See under My Orders.
    Sometimes the portal may not be accessible.
    TRY either.

    As speed is upto 2Mbps for both plans,
    cannot confirm
    by increase or decrease in speed.

    Only another 8 days left. this month . .

  3. #3
    Silver Member
    Join Date
    Dec 2008
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    Exclamation

    I also changed my plan from 250 2 500C still showing 250 at BSNL site but bill revd with all charges for plan 500C as follows:

    adv rent for Jan 2009 : 250 (old plan)
    adv rent feb-mar 09 : 1000 (new plan)

    Note I applied for plan chg in Dec bill (recd in Jan 09) has all such detail, though my plan is going 2 chg fm 1st feb 09 (hopefully) and the chgs are already appearing in the bill.

  4. #4
    Junior Member
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    Default

    the plan is always changed on the 1st of the mont if u have giving the application after the 10th
    if u have given it before then it will be changed in the same month

    chk on the portal in user details u will find in order satus as provisioned

    see one of the post on this site the person has explained the change in the plans

  5. #5
    Junior Member
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    Default

    firstly i tell u that plan change is effects from month's first day secondly you can enquire ur plan from the customer care number or ask from ur nearest exchange

  6. #6
    Amor vincit omnia
    Join Date
    Dec 2007
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    Default

    Like mentioned by others i would suggest u wait until Feb to start using the free time options. Its better to be safe than be sorry later especially with BSNL.

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