India Broadband Forum

totallyfandu

if u want to know about ip tv i will give u complete tutorial on that

ADSL Modem

Hello, 16th Feb, 2009, 9.15 PM

Sub : Pwd Change not possible in P2(.2) Network ?

I would like to refer to Posting No 7 by cool_techie_tvm, and Posting No 6 by totallyfandu.

I am also an “Old BSNL Broadband Customer”, and hence am suffering from the effects of the P2(.2) Network.

About 2 weeks back, I tried to change my Password :
I followed :
dataone.in -> “Dataone Account Administration” at the bottom -> 10.240.48.195/webLogin.jsp
First, I logged in with my Old Pwd ; then, I clicked on the “Change Password” link, gave the Old Pwd, and the New Pwd twice, and clicked OK. Then nothing happens ! – even if you wait for 30 mins.

Assuming that it might have changed my Pwd (even though I did not get any Pwd Change Confirmed Msg), I logged out, and tried logging in with the new Pwd. As expected, the new Pwd does NOT work. The Old Pwd works.
I have tried this same sequence with so many BSNL HelpDesk personnel, all in vain.

Q1 : I would like to know if other “Old BSNL Broadband Customers” like say, cool_techie_tvm, are also facing the same problem ??

After so many discussions with the BSNL staff, they gave me an other Modem piece (same Model No : UT300R2U, but with different size and look and different GUI).

I tried configuring this new Modem in place of the Older one, but have been unsuccessful so far – in connecting to the Internet when using this 2nd new Modem.

Is it because this 2nd Modem has a different MAC Address ?? I doubt, but …
I have used the same Uid and the Old Pwd ;
In Adv Setup -> LAN Setup, I have set : IP Addr = 192.168.1.1 ; Subnet Mask = 255.255.255.0
Enable DHCP Server -> Start = 192.168.1.3 to End = 192.168.1.254 (My PC’s LAN is configured as 192.168.1.100)
The Final Dev Info has : Def G/w = 59.92.128.1 ; DNS = 61.1.96.69 and 61.1.96.71

Q2 : What else needs to be done to make the 2nd Modem work ? Is any setting wrong ?

Q3 : Do I need to connect the ADSL Modem to the PC via the USB Port to allow the PC to “find a new H/w”

Q4 : Do I need to make a New Network Connection – with the same User Id and (Old) Pwd ?

Thanks in advance to whoever can guide me correctly with crisp solutions – solutions to enable me to :
a) Change the Pwd
b) connect to the Internet using the 2nd new Modem

Rgds

PS 1 / Q5 : One Help Desk person even suggested that I try to open the Modem link 192.168.1.1 and change the pwd in that link too while it hangs when I press the OK button after giving the new Pwd in the link : 10.240.48.195/webLogin.jsp - that I described above. Together with her, I have tried that too, but all in vain so far.

PS 2 : In my numerous discussions with these lazy Govt staff, I have realized that they are not willing to change my Connection from P2(.2) to P3 (they call it MP here) network – unless you have some pull ; this inspite of the fact that among themselves they seem to concur (without any authentic proof of having tested it out) that Pwd Change is not possible in P2 Net ! So much for Old loyal Customers. I am loyal only because we don’t have Airtel Broadband or other alternative choices in our area !

cool_techie_tvm

I will try to answer the queries.

Which browser did u use to change the password in the portal? Make sure that u do the same using Internet Explorer only. I too have faced difficulties in changing the password while using alternative browsers like Firefox.

The modem configuration is independent of the MAC address. MAC address binding is done only for cable internet. Looking at the part, it seems that u are using pppoe mode to get connected. Have u tried switching to bridged mode and setting up the connection. If u want to continue using the connection in pppoe mode, have u set the DNS address appropriately in the lan card TCP/IP properties?

Actually even the default gateway address is being listed in your modem (Def G/w = 59.92.128.1). That means that u are connected with BSNL network, but it seems that u cannot browse. Like mentioned earlier change the DNS settings in the lan card TCP/IP properties.

Making the PC *realize* the USB modem is real easy. Firstly do not connect the modem to the PC using the USB cable. Just start the driver installation wizard and in between the installation, u will be asked to connect the cable. Connect the USB cable to the PC then only. The modem will be properly installed.

Since u are already connected using pppoe mode, there is no need to create another new connection. Concentrate on one mode at a time, either pppoe or bridged mode. In pppoe the username/password is saved in the modem and the modem automatically establishes the connection once it is switched on. In bridged mode, u need to manually dial out the connection.

Hope this helps, please revert back if any questions passes through your mind..

ADSL Modem

17th Feb, 2009 ; 10.15 AM
Thanks "cool_techie_tvm" for yr msg No 23 in response to my msg no 22.

a) I am using IE Ver 7.0.5730.11 and I have a genuine Windows XP Prof.

b) Yes, I am on PPPoE mode - even in my current (ie, Old) Modem, and I would like to stick to it. I don't want to manually dial out etc ...

c) Yes, the LAN Props also have :
IP = 192.168.1.100
G/w = 192.168.1.1
DNS = 61.1.96.69 and 61.1.96.71 ie, same.

d) I don't remember to have ever connected the 4 yrs' old Modem to the PC ie, I have most probably never entered into "S/w Installation" procedure.
So, why try it now with the new Modem too ?
By the way (BTW), why / when do we need to install the Modem into the PC ie, in yr notation, make the PC realize the Modem ? What is the purpose ?

So, all my answers seem to suggest that everything is in order in what I have so far done, and yet :
i) I cannot change the Pwd - BTW, if you (and any other Old BSNL Customer) too are in P2.2 Net, have you tried changing yr Pwd ?
ii) I cannot browse with the new Modem.
My Q2 remains unresolved.

So, we are back to square zero !

In addition to replies from "cool_techie_tvm", I would welcome more technical replies from other members too.

What is the Standard Procedure for a written request for a change from P2.2 to P3 ? To whom should we address this request letter ? Is there any Std Form for this ?
Or, do I have to disconnect, and make a fresh request for a new connection ! ?

Thanks in advance (TIA).

*************

This is wrt "Gary4gar"'s posting no 17 dt 25-01-2009, 06:08 PM.

I) I am worried that these ill-educated BSNL Staff may not worry about QOS etc even if they indeed ever change my conn to P3 ?? !

II) "Gary4gar", I would like to know more about this IPTV Service. Pl give me some examples of weblinks where this service would be useful to watch Videos.
For eg, is IPTV expected to be better (in resolution ? or in speed of transfer ??) for watching Webinars, UTube Videos etc ? Will it be faster - Is it faster because they use a better Compression Method etc ?

TIA

cool_techie_tvm

The software installation is required only when u connect the modem to the PC through USB interface. That reminds me, if u are connecting through USB please try setting the Default Gateway to 192.168.1.2.

I havent tried changing the password, but will try it now and will update the thread.

U wont be shifted from the old network to the new network unless some cause is specified. U can apply for IPTV services of BSNL, and then they will shift u to the new P3 network as the older P2.2 is incompatible for such purposes. They will be forced to do so. No one to disconnect the existing connection. Just try this procedure and revert back with their reply.

ADSL Modem

Eagerly waiting for the result of yr Pwd Change effort. Were you able to change the pwd (in the recent 2-3 days) - to a pwd different from what they gave you as their "Standard Reset Pwd" ?

Thanks for 192.168.1.2 with USB, and the suggestion to apply for IPTV.

But, any reason, why I am not able to browse with the new Modem ??

...

cool_techie_tvm

Just tried it now. Am getting an invalid certificate error in IE 7.

ADSL Modem

@ 23rd Feb, 2009

“cool_techie_tvm” and others,

For the past 4 days, our phone lines were down, and hence the delay.

I wish to clarify / correct / qualify my earlier stmt wrt being unable to browse the Internet with the new Modem.

There are 2 modes of Internet connections at my place – one is the Direct connection from PC to the BSNL’s ADSL Router, and another is via the Netgear’s W/lees Router ie, Internet Connection Pt -> ADSL Router -> W/less Router -> PC.

When I said that Internet connection was not possible while using the 2nd Modem, it was when using the via W/less path, and that too when the DNS Server Addr was kept “floating” ie, on “Auto-Assign”.

When using the Direct Internet Connection Pt -> ADSL Router -> PC path, it is possible to connect to the Net with both floating DNS as well as “fixed” DNS Addrs.

When using the via W/less path ie, Internet Connection Pt -> ADSL Router -> W/less Router -> PC path, it is still possible to connect to the Net, but only when you “fix” the DNS Addrs to 61.1.96.69 & 61.1.96.71 ie, the same as is configured in the W/less Router.

*************

However, the Pwd problem still persists, irrespective of the Modem used ie, I am still not able to change my Pwd in :
dataone.in/ -> “Dataone Account Administration” at the bottom -> 10.240.48.195/webLogin.jsp

It still simply hangs when you click on OK after supplying the Old and the New Pwds – even in the Direct Internet Connection Pt -> ADSL Router -> PC mode (ie, even without via the W/less Router).

Even as it hangs as above, I have tried parallelly changing the Pwd in the ADSL Page also ie, in 192.168.1.1 (Direct Internet Connection Pt -> ADSL Router -> PC mode), but Internet connection itself gets lost if you change the Pwd to anything other than the Original Pwd given by BSNL at the installation stage 4 yrs back.

So, all this seems to confirm the “general loose impression” that I could infer from the informal discs with BSNL staff that they ALL too know that of late, Pwd change is not possible in P2.2 networks ? – perhaps they have made some S/W corrections, and forgot to do Regression Tests ! ?

That is why, I would like to request more P2.2 Network members to try changing their pwds, and let us know if they were successful or not.
TIA for this.

PS : Observation :
When the DNS is fixed at 61.1.96.69 & 61.1.96.71, the Def G/w is seen as : 59.x.y.z for eg, 59.92.160.1

When the DNS is kept floating ie, “Auto-Assign”, the DNS is auto-taken as : 218.248.240.181 and 218.248.255.177, and the Def G/w is seen as : 59.96.200.1
In this floating DNS mode, only the Direct Internet Connection Pt -> ADSL Router -> PC mode works, NOT the via-W/less Router : Internet Connection Pt -> ADSL Router -> W/less Router -> PC path.

Rgds

Can “cool_techie_tvm” and other members now give their comments - after the above qualifying clarifications - on why I am not able to change the pwd ?
TIA

Oh, this is another vagary here !, but I didn't get this error - so far.

??

cool_techie_tvm

I had contacted the internet exchange and expressed my concerns over unable to change the password. But they said that the portal is working fine and that i need not worry about misuse because all the accounts are port bound.

ADSL Modem

So, finally, it turns out that you too, and probably ALL P2.2 Net members cannot change their Pwd ! ?

If true, it is really pathetic that the Govt staff is so technically inefficient.
It is similar to what one lazy inefficient, unskilled, ill-educated Govt staff from BSNL asked : "Why do you need to change the pwd ?"

****************

But "cool_techie_tvm", and other P2.2 members,

How can we accept this reasoning that "the portal is working fine ... "

If you know some one higher up in the BSNL (Govt Depts work only if / where you know someone), can you request them to do something, or else ask them to make the transition to P3 Net easier atleast for those who express such a desire ?
If you succeed in convincing them, pl let us know the format / template of such a request letter / form. TIA.

BTW, which person / tel no / dept / place did you contact in the "the internet exchange" ?

Does anyone know the tel no of the Tech Dept at "NIB" in Bangalore (probably their HQ in Ulsoor ?) ?

Rgds
...

superprash2003

its indeed a pain to change the password.. a friend of mine had done that , and he had no connectivity for 3 weeks after which bsnl resetted his password!!