Hi guys,
I am using Dataone BB, Home Plan 1350 UL (512kps). I got my connection jus 5 days ago. I live Ongole, Andhra pradesh. I moved here last month from chennai. Ever since i got my net connection i am experiencing the Frequent disconnection problem. I searched thru indiabroadband.net and found that many others have also reported the same problem. Still my problem is unsolved.
I am using ITI DNA-A211-I modem. Here is my problem. I use the net in dialer mode. So, when am using the net (browsing or downloading), suddenly the dialog comes up in the screen saying that "Connection to Dataone lost. Reconnection pending", with a 60sec timer on the Redial button (screen shot "net problem.jpg"). But, even if i press redial within say 3 secs or so, i am perfectly able to connect to internet, and that if i start downloading any file, am able to download it with full speed.
Am experiencing this problem like once in an hour or so. Sometimes the interval between 2 disconnections is 10 mins(tho not many times). Sometimes it is 1.5 hrs. I have attached the screen shot of "modem statistics" with the SNRs, attentuation, etc. I think they are quite the normal value, or i may be wrong.
But first, here is wat i have already done. I have complained to the BSNL guys. The linesman came and inspected, then went to the exchange and they checked the line. At first they said, the line is faultless. Then i went to the exchange and asked them to check again. Then the SE in the exchange checked the line in front of me and said there is a little prob in your line and it will be rectified. Then the linesman came to my house and changed the rosette box (white box, where the line from the street post to your house ends in a socket), but did nothing to the line. Still the problem exists. Everythin is new- the splitter, the modem, etc.
Additional information.
I DONT use more than one phone. Also the phone is not connected before the splitter. The line from post is connected to the splitter. From spillter, it is to modem and phone.
I have already formatted the system TWICE to be sure of any virus attacks.
Checked the wire inside the house. No twists and bends!!
I use the connection in PPPOE mode. Have attached the screen shot of the DSL settings and the WAN settings.
I read in some other post, advising to change to only G.Dmt mode and disabling the ADSL2 and ADSL2+. Did that, but the problem remains the same.
Here is my view point to the prob:
Since, i am able to reconnect to the internet within 2 secs of the disconnection, i really cant find out if there is any fault in the line. I mean, so far, i have never seen the DSL link unstable or blink even shortly after a disconnection. Also i cant see if the DSL link goes off or blinks exactly at the point of disconnection, since it happens for jus a second. Also, am immediately able to download file with maximum speed after reconnecting. Additionally u can c the attached screenshot of the utorrent speed graph.
Hope i am clear. Please help me guys. Am still believing that there is no prob in my computer and there might be some prob in the line. But BSNL guys keep saying the line is OK and there may be some prob in my computer.



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