This is a discussion on BSNL down for 5 days now.. what should I do? within the BSNL broadband forums, part of the Broadband Internet Service Providers category; I am extremely pissed of with BSNL right now... I have got my internet almost down (I am only getting ...
| |||||||
| BSNL broadband Bsnl broadband internet connection and modems, routers and other bsnl dataone related issues can be discussed here. |
| LinkBack | Thread Tools | Display Modes |
| | #1 |
| Junior Member Join Date: Aug 2008 Location: India
Posts: 61
Rep Power: 3 | I am extremely pissed of with BSNL right now... I have got my internet almost down (I am only getting 10 kbps while I am on 512 kbps unlimited plan) for the last 5 days.. the bsnl people are only saying that there are server problems and it should be resolved soon.. its been 5 days and its not yet resolved or nothing is done.. it took me 10 mins to open indiabroadband in a 512 kbps unlimited plan paying 1350 monthly.. what is TRAI and BSNL doing for customer service... I shouted at all BSNL employees for the first two days and the high officials of BSNL even came to my house and apologized.. but it is still not done and they are not sure when the extremely slow speed and their server problems will be resolved... I was with Sify and much happier than this **** BSNL .. they are not sure even after 5 days of their service being down that when will the speed problem be resovled.. are we in the stone age or something where repairing the lines and servers take so much time The BSNL people telll they are helpless and can do nothing about the server and line problems.. are they there at the BSNL offices to show their a**es and nothing else .. I am really irritated .. I tried everything I could as I know most things myself.. I tried removing DNS, changing to Opendns and then DNS Advantage.. I bypassed the router and directly connected one of my laptop to the modem... I changed the modem to check if that makes any difference... I removed all firewalls, antiviruses and did all possible steps that I can do to tweak the connection ... but still the speedtest results are only 10 - 20 kpbs |
| | |
| | #2 | |
| Amor vincit omnia | Quote:
| |
| | |
| | #3 |
| Bronze Member Join Date: Dec 2008 Location: Hindustan Age: 22
Posts: 142
Rep Power: 2 | |
| | |
| | #4 |
| Silver Member Join Date: Dec 2008 Location: h
Posts: 387
Rep Power: 2 | Every ISP has its problems.I remember when my Reliance network went down & stayed like that for 2 full weeks.I had to pay a few visits to their office to get it rectified. Do pay a visit to their office as you tend to get the same replies from them on phone. And you could ask them for a reduction in your upcoming bill if the duration of disconnection exceeds beyond one week.Worked with me. |
| | |
| | #5 |
| Amor vincit omnia | BSNL doesnt give away press conferences stating that they are upgrading networks. But they ink deals with firms like UTStar, Nokia-Siemens for upgradation and such news occasionally crops up in the radar. |
| | |
| | #6 | |
| Junior Member Join Date: Aug 2008 Location: India
Posts: 61
Rep Power: 3 | Quote:
I used to call up my local Sify guys and within half an hour they used to be at my house to rectify the problems The worst part with BSNL is that they say nobody in Guwahati knows properly how to fix the server problems.. I feel like I am living in a remote village of India | |
| | |
| | #7 |
| Amor vincit omnia | |
| | |
| | #8 |
| Junior Member Join Date: Aug 2008 Location: India
Posts: 61
Rep Power: 3 | He says it is a BSNL technical problem and he does not have any control over these as the technical teams are responsible for it .. he says people will arrive from Bangalore to fix it... I really feel like I came to a village after I have returned to my hometown from Delhi ... I have left my stable job in Delhi and I have thought that BSNL would provide the same kind of service all over India.. but now I think BSNL is a shitty ISP for sure |
| | |
| | #9 |
| Silver Member Join Date: Dec 2008 Location: Kalyan West
Posts: 353
Rep Power: 2 | It is very sad to here this kind of frustration? Nothing will help not only BSNL all the state owned utilities don't bother about customer service. As a private sector employee I know how out of the way we support customers. But our state owned utility companies are working in such a manner but there is no awareness to improve customer service. Only in India this will happen there is no accountability at all level. |
| | |
| | #10 | |
| Amor vincit omnia | Quote:
| |
| | |
| Tags |
| bsnl, days |
| Thread Tools | |
| Display Modes | |
| |
| ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| How To Check BSNL Broadband Account Usage? | Preeti_20 | BSNL broadband | 4 | 08-26-10 01:02 PM |
| BSNL Rural Plans - Layman's Review | meetdilip | BSNL broadband | 21 | 06-12-10 07:09 PM |
| BSNL Night Unlimited - Layman's review | meetdilip | BSNL broadband | 17 | 04-28-10 12:17 PM |
| Exceeding Usage Message from BSNL... | ensine | BSNL broadband | 26 | 03-07-10 09:48 PM |
| BSNL - Layman's Review | meetdilip | BSNL broadband | 3 | 02-09-10 08:10 PM |