Thread: Not able to connect to BSNL BB

I am using UT-300R2U modem in bridge mode.
But I am not able to connect to BB for past few days.
Inspite modems ADSL light is on.
BSNL said Yesterday Server was down now they are still checking problem with my connection.
Please guide me. I have tried reseting modem etc.

Below is modem status.
ADSL status shows the ADSL physical layer status.
ADSL Firmware Version: E.37.5.3
Line State: Showtime/Data
Modulation: -
Local/Remote Tx Power: 1.21 dB / 1.45 dB



Item Downstream Upstream Unit
SNR Margin 41.5db 13.0db dB
Line Attenuation 12.5db 5.0db dB
Loss of Signal 0 2432712897
CRC Errors 544492651 541514624
Data Rate 1903 Kbps 861 Kbps kbps
Latency Interleaved Interleaved

SNR Margin is high and Line Attenuation is low - this is excellent.

Try configuration in PPPoE mode and again run the diagnostics. Paste the results here. Your results should look like these

Test the connection to your local network
Test your ENET(1-4) Connection: PASS
Test your USB Connection: ... <this can be ignored if you are not using USB> ...

Test the connection to your DSL service provider
Test ADSL Synchronization: PASS
Test ATM OAM F5 segment ping: PASS
Test ATM OAM F5 end-to-end ping: PASS

Test the connection to your Internet service provider
Test PPP server connection: PASS
Test authentication with ISP: PASS
Test the assigned IP address: PASS
Ping default gateway: PASS
Ping primary Domain Name Server: PASS

What do the above mean?
Test ADSL Synchronization: PASS means that ADSL line is OK

Test ATM OAM F5 segment ping: PASS
Test ATM OAM F5 end-to-end ping: PASS
The ATM OAM Ping feature sends an ATM Operation, Administration and Maintenance (OAM) packet to confirm the connectivity of a specific permanent virtual circuit (PVC). The status of the PVC is displayed when a response to the OAM packet is received. The ATM OAM Ping feature allows the network administrator to verify PVC integrity and facilitates ATM network troubleshooting.

Test PPP server connection: PASS means that your modem is able to connect to server that authenticates you
Test authentication with ISP: PASS means that your authentication is verified
Test the assigned IP address: PASS means that ISP is able to assign an IP address to you and your network connection is established
Ping default gateway: PASS (self explanatory)
Ping primary Domain Name Server: PASS (self explanatory)

Thank you for Instant reply.

Done that below are the results

Testing Connectivity to modem
Testing Ethernet connection PASS
Testing ADSL Connection
Testing ADSL line for sync PASS
Testing Circuit for Network Connection
Testing Ethernet connection to ATM PASS
Testing ATM OAM segment ping PASS
Testing ATM OAM end to end ping PASS
Testing PPPoE server connectivity N.A.
Testing PPPoE server session N.A.
Testing authentication with server FAIL
Validating assigned IP address 0.0.0.0 FAIL
Testing Internet Connectivity
Ping default gateway 0.0.0.0 FAIL
Ping Primary Domain Name Server FAIL

Please try resetting the modem. Reset button can be found behind the modem. Press the button for 10 secs atleast before releasing it. And reconfigure it according to The little I know about Dataone Broadband Services offered by BSNL

Thanks you all for help, now my connection is working fine.
I think it was some problem from Exchange side, Though I have reconfigured modem after reseting it yesterday, it didn't work yesterday but today it is working.

does it affect connection when the following occurs:

Test ATM OAM F5 segment ping: FAIL
Test ATM OAM F5 end-to-end ping: FAIL


though dese are failed im able to connect but my ADSL restarts every 5 or 10 mins.. Is it the cause of disconection and if so wats de way to clear it ???????

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- just4kix