
Originally Posted by
rupu1983
I am also using Home 500 plan normally i am getting 1-2 mbps speed.My opinion is still limited plan is better compare to unlimited plan in BSNL ( at least better than UL 750) although speeds are really not very consistent but still you are getting low speed compare to other limited plan user(as you mention your speed 241 kbps d/l).
I think you can complain at BSNL customer care and also calcuttatelephones DE (in BB department) officer now i have also faced such problem once but one think still remember BSNL never promise to any user to provide 1 or 2mbps speed they said minimum 256 kbps and upto 2 mbps so if you get the speed around 256 kbps speed then may be you have to accept it.
Otherwise you can change your plan to Home 500 to UL 1350 plan at least then you should get minimum 512 kbps bandwidth.