1. #1
    Junior Member

    Join Date
    Jan 2009
    Posts
    2

    Unhappy BSNL Landline + Broadband connection

    Hi,

    I had applied for new BSNL landline + broadband connection recently in Bangalore (RT Nagar). BSNL had installed the telephone set a month back and they gave the telephone number as well. But since the time of installation landline is not working. I was contineousy following up with BSNL office but ultimately no action has been taken from them. Further when I try to log the complaint thru their IVRS and in their website, it appears as cable fault. It is more than a month BSNL is not taking any action on this. Can any one please give me the contact number of higher officials in BSNL Bangalore office who can take immediate action on this.

    Thanks in advance,
    Harish

  2. #2
    LEARNER

    Join Date
    Aug 2007
    Posts
    15,272

    Default

    complaint :
    http://210.212.204.4:8282/appl/compl...B060D59D92F2B9
    Status:
    http://210.212.204.4:8282/appl/compl...B060D59D92F2B9


    http://www.bangaloretelecom.com/query.php?op=ds1
    officers:
    http://www.bangaloretelecom.com/new_csc.htm

    Did you try ONLINE complaint ?

    http://i10.tinypic.com/6q2wfip.jpg

    Also send another complaint briefly here.

    http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp

    You should get a complaint/Docket Number always to get discount for the period the Phone was not working.

  3. #3
    Junior Member

    Join Date
    Feb 2009
    Posts
    19

    Default

    @hupadhya
    Did you get any help yet from BSNL guys?
    I have the same problem.

    Regards
    Lee:thumbdown:

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