Thread: Changed BSNL password, now cannot connect. WHY?

I recently changed my BSNL Portal and broadband password from their default to a choice of my own.....after changing it, it dosent connect, why so? i chnaged my password in the routers settings, im using a Linksys WAG54G2 and every since ive changed the password it dosent connect.....also i changed my plan from Home 250 to Home UL 1350........i complained to BSNL, bu their not giving a proper response.....I also checked the router from where i purchased it, it works fine over there, also the ADSL light is stable, but it just dosent connect

any solution??, Ive tried everything that i could come up with

also can how is the Linksys WAG54G2 router in performance?

Since you have posted, I assume that you are having access from some other place such as office.

Are you able to login to the portal? If yes, you can login to the portal and change it back to default or something else.

For BSNL to do this, you must talk to the NIB center. Talk to Bangalore NOC: 080 - 25808899.

Are you able to login to the portal? If yes, you can login to the portal and change it back to default or something else.

Change to old password again in the portal site. and try.

How do you connect "Dialer mode" or "Always On"
Since you say you changed the Password in the router
You are on "Always On " mode. enter old password and try.

For ref :http://img90.imageshack.us/img90/8943/linksysbm7.jpg ( time zone GMT +0530 !)

If everything stated above fails then you should go to your exchange and tell them that you have lost your password or you have forgotten your BB password, they will reset your password to the default so then you will be able to connect i think!

goto hxxt://bbservice.bsnl.in (replce x with t) and login with ur portal id nd new chnged password (u must have remembered new passwrd very well) nd change the broadband user id password only.....u need not to remember the chnged password.

there u go....!!!!
if problem exist ask me. i had same proble few days back n solved my self.

according to the BSNL technicans that came to my place and checked for the fault, it seems that there is no response from the remote server.
In dialer mode it says Error 678: the remote computer is not responding
and In the Routers Always on mode, the router trys to connect but it cant, the DSL light flickers twice but it dosent connect.....

so i guess it the port problem in the exchange, what can i do? the technicans are taking their own time to rectify the fault
wats the Kalyan Dist. tel no? will calling them solve the problem???

Did you check if the new password is cached/saved there when you open your portal page.

Here is the solution for such similar problem where, the new password is not cached/Saved with the router configuration....

Copy paste this link

Code:

blog.albinjey.com/2009/04/bsnl-dna-a211-modem-problem

This solution is for A211-I modem, try the same solution for your modem type but change the Firmware accordingly.


Regards
Albin

Hi

After changing the password in your portal id. You got to update the password in LAN IP Address 192.168.1.1

For that

1. Enter the site and log in with your id and password.
2. Go to Setup, pvc0 and change your old password.
3. Go to tools option, system commands, save all and restart the system.

Hope this might help you

Regards

Senthil Kumar

25808899 will not respond to customer queries... call on 25808871/25808872 for any such user complaints..

hi

Originally Posted by just4kix

Since you have posted, I assume that you are having access from some other place such as office.

Are you able to login to the portal? If yes, you can login to the portal and change it back to default or something else.

For BSNL to do this, you must talk to the NIB center. Talk to Bangalore NOC: 080 - 25808871.