Thread: BSNL Bangalore Bad customer service

Hi,

I had request a BSNL connection with broadband through online registration
I was assuming it won't work and after few days, two guys kept calling me to give a connection. They came to my house installed everything and went saying they will give modem after one week as the modem's are out of stock. I paid a bribe for their responsive action within short time
And even after 6 months they never turned out.... and in vain, I stopped paying my bills too...... Now I don't have a connection BSNL landline not working and internet connection also ((

As of today I cleared all the bills, and logged a complaint online...But I am not sure they will react for any of my complaints. One week is over and no response.....Are there any other ways, of complaining to them.

Can someone give me the set of links through which i can lodge complaint in Bangalore

I had visited bangaloretelecom.com and found no use...
Can I send emails to their higher officials like AE so that corrective action is taken

Reg
Lee

For online action after you clarify the position as in 4.
You have to settle the bills and pay reconnection charges.

All India Site:
http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp

Bangaluru:
Welcome to Bangalore Telecom District website

I stopped paying my bills too..............

and internet connection also

1.Did you use BB with your own modem/router ?

2.What about your telephone rental and call charges ?

3.Did you opt for modem on outright purchase or rental basis ?

4.Better to go the nearest exchange and contact CC and A.O.
If you want the Telephone connection and Broadband connection to be reactivated.

write these fellows issue vl get solved, i solved my 2 months local probs with in 24 hours after email raping dem.

Senior Officers in Bangalore Telecom District
Designation Name Phone No. Email
PGM SHUBHENDU GHOSH 2286 5588 sghosh@bsnl.in
GM(FINANCE & TR) L R V M RAO 2286 9190 gmfin@sancharnet.in
GM(D) SHUBHENDU GHOSH 2286 5588 sghosh@bsnl.in
GM(COMM) B GOPAL 2286 5666 bogagopal@bsnl.co.in
GM (ADMN & OPN) K SAMPATH KUMAR 2286 6622 k.sampathkumar@bsnl.co.in
GM(RURAL) D K SINHA 2235 4000 gm_rural@sancharnet.in
GM(EAST) V MALINI 2520 2121 gmeast@sancharnet.in
GM (WEST) BALKISHAN 2334 0000 gmwest@sancharnet.in
GM(CENTRAL) V GOVINDARAJU 2226 4477 gmcentl@sancharnet.in
GM(INSTLN) SHUBHENDU GHOSH 2212 3456 sghosh@bsnl.in
AM(C) KUTUBBUDIN G R 2226 7788 amcentl@sancharnet.in
AM(EAST) M BABIMARAN 2529 7900 ameast@sancharnet.in
AM(NE) NEELIMA R PHILIPS 2542 7000 amneast@sancharnet.in
AM(SE) B VENKATESWARALU 2665 3400 amseast@sancharnet.in
AM(N) CHANDRAPPA H 2334 7574 amnorth@sancharnet.in
AM(WEST) CHANNABASAPPA D 2338 7777 amwest@sancharnet.in
AM(S) SANJEEV SHARMA 2661 0004 amsouth@sancharnet.in
AM(SC) G C BIDIKA 2664 5000 amscentl@sancharnet.in
DGM(TR) P KANNIAPPAN 2286 1555 gmtr@sancharnet.in
DGM(RURAL-I) K PRADHANI 2228 3939 dgmrural@sancharnet.in
DGM(RURAL-II) M V SURYAPRAKASH GUPTA 2228 9212 dgmsun@sancharnet.in
DGM(FA)ACCTS MARUTHAVANAN 2286 7727 dgmpf@sancharnet.in
DGM(FA)CENT P SHANMUGAM 2228 7655 dfacentl@sancharnet.in
DGM(FA)EAST SHANMUGHAM P 2520 6262 dfaeast@sancharnet.in
DGM(FA)WEST UPADHYAYA 2344 2588 dfa_west@sancharnet.in
DGM(FA)RURAL SHAFIULLA H M 2228 2540
DGM(ADMN) SEETHARAM VARAMBALLI 2286 6050 dgmadm@sancharnet.in
DGM(PR & MKTG) R KRISHNAMOORTHY 2286 6354 dgmpr@sancharnet.in
DGM(OP) V RAGHAVAN 2286 4848 dgmopbgtd@sancharnet.in
DGM(BD) HANUMANTHA NAIK 2286 6868 dgmbd@sancharnet.in
DGM(NP) R K VERMA 2286 3322 varma_ns@bsnl.co.in
DGM(IT) G K SUTAR 2286 2288 gksutar@bsnl.co.in
DGM(CP/IP) R SRIDHARAN 2286 8400 dgmcpbgtd@sancharnet.in
DGM(NS) A NAGAJYOTHI 2286 7122 dgm_ns@sancharnet.in
DGM(DATA) Y G S C KISHORE BABU 2228 0264 dgmlc@sancharnet.in
DGM(TM) MAITAN TOPPO 2235 2100 maitan_trn@sancharnet.in
DGM(INSTLN) SURENDRA BABU G 2238 4966 dgm_wll@sancharnet.in
DGM(MM) N SASIDARAN 2221 2233 dgm_mm@sancharnet.in
DGM(OFC/CC) L R SHANMUKHAPPA 2229 6765 dgm_cc@sancharnet.in
DGM(CDMA) ATHENAM ALAGAIAH 2238 4965