Thread: How to confirm my plan has been changed from 500C to 750 Plus or not ?

Hi folks, I gave an application for change of bsnl broadband plan from 500C to 750 Plus Unlimited in Feb. When I ask bsnl customer care or call at local customer care centre they say that the plan has been changed to 750 + from 1st March .

However, when I check on bsnl dataone portal, it still shows my plan as 500 Combo. Further when I check the broadband speed at speedtest.dataone.in:83/bandwidthmeter , it comes out to be 1.6 Mbps.

So, is there any method where I can see it at bsnl site whether my request has been accepted and new plan activated or not because customer care guys say that plan has been activated , but I want to be absolutely sure so that I don't get a huge bill at the end.

Is there some email contact where I can ask this ? I want a written proof that my plan is 750+ unlimited.

When the portal shows that the plan is provisioned (under "My Orders"), that time you can be sure that the plan has changed. Speedtest results are also a good indicator.

Yes, what just4kix said is right. Wait until this happens.

:just go bbservice.bsnl.in. then see your order status in my order tab.
if there is plan name is HOME UL 750 PLUS and the order status is provisioned then the plan is confirmaly changed..................