India Broadband Forum

supershane4141 · 03-04-09, 10:10 PM

on 1st Feb i applied for Home UL 1350, later on Feb 17 i couldn't get connected.....the problem was solved on 2nd of March......later since then my order status was showing Opened on 3rd march, today its showing Future Dated, and my Chargable Units (KB)Excluding Night Unlimited is showing 0

am i being charged for my downloading? can i continue downloading heavily?

03-04-09, 10:19 PM

I think your plan has not been changed and something error they did also in portal so immediately ask BSNL customer care unit and stop heavy downloading for few days.

supershane4141 · 03-04-09, 10:31 PM

but im not being charged for what i download!!

03-04-09, 10:36 PM

Quote:

Originally Posted by supershane4141

but im not being charged for what i download!!

Then I think they have changed your plan to 1350 UL but it has not changed in portal site so we never know any time(any of the month in future) BSNL authority can charged you by mistake so better asked them all the matter and obviously asked them why it has not changed in portal ? when it will be changed ? or if it remain same then in future you have any problem or not ?

danny86 · 03-04-09, 10:49 PM

Call at the BSNL office, and tell them what exactly happened and ask for a authentic and reliable answer. Even if they say it is changed ask what about if i am charged for downloading, make sure you are left with no doubts.

supershane4141 · 03-04-09, 11:03 PM

can i get the Kalyan Dist. phone no.?

danny86 · 03-04-09, 11:12 PM

look in the telephone directory provided by BSNL.

essbebe · 03-05-09, 12:14 AM

Maharashtra Telecom Circle ::BSNL::

boneless · 03-05-09, 01:36 PM

i recently migrated from 750+ to 1350+ and its been 2 months since then my portal still shows the same old 750+ plan where as my speed has been changed to 512kbps

robert_0007 · 03-05-09, 11:27 PM

You should not download heavyly if your order status does not changes to provisioned

essbebe · 03-05-09, 11:41 PM

@boneless

Quote:

migrated from 750+ to 1350+ and its been 2 months since

Surely your telephone bill should have shown Rs 1350/= as
BB usage rent P.M.
Confirm this and you have some proof your plan has been changed.
to be on safe side, please send an ONLINE complaint to
ALL INDIA complaint site

http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp

===================================
@supershane4141
Since both plans are unlimited ( except for speed variation)
you can d/l as usual, , You cannot be charged for data usage in either plan !

( Any difference in free Telephone calls allowed ? please recheck )
Confirm , this month, when the telephone bill is issued for feb /2009.

To be on safe side send an ONLINE complaint here.
http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp

03-04-09, 10:10 PM	#1
supershane4141 Bronze Member Join Date: May 2008 Age: 20 Posts: 103 Rep Power: 2	doubt with usage? on 1st Feb i applied for Home UL 1350, later on Feb 17 i couldn't get connected.....the problem was solved on 2nd of March......later since then my order status was showing Opened on 3rd march, today its showing Future Dated, and my Chargable Units (KB)Excluding Night Unlimited is showing 0 am i being charged for my downloading? can i continue downloading heavily?

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03-04-09, 10:19 PM	#2
rupu1983 Guest Posts: n/a	I think your plan has not been changed and something error they did also in portal so immediately ask BSNL customer care unit and stop heavy downloading for few days.

03-04-09, 10:31 PM	#3
supershane4141 Bronze Member Join Date: May 2008 Age: 20 Posts: 103 Rep Power: 2	but im not being charged for what i download!!

03-04-09, 10:49 PM	#5
danny86 Bronze Member Join Date: Oct 2008 Location: inda Posts: 270 Rep Power: 2	Call at the BSNL office, and tell them what exactly happened and ask for a authentic and reliable answer. Even if they say it is changed ask what about if i am charged for downloading, make sure you are left with no doubts.

03-04-09, 11:03 PM	#6
supershane4141 Bronze Member Join Date: May 2008 Age: 20 Posts: 103 Rep Power: 2	can i get the Kalyan Dist. phone no.?

03-04-09, 11:12 PM	#7
danny86 Bronze Member Join Date: Oct 2008 Location: inda Posts: 270 Rep Power: 2	look in the telephone directory provided by BSNL.

03-05-09, 12:14 AM	#8
essbebe Platinum Member Join Date: Aug 2007 Location: Chennai Posts: 4,240 Rep Power: 12	Maharashtra Telecom Circle ::BSNL::

03-05-09, 01:36 PM	#9
boneless Bronze Member Join Date: Dec 2007 Age: 23 Posts: 146 Rep Power: 2	i recently migrated from 750+ to 1350+ and its been 2 months since then my portal still shows the same old 750+ plan where as my speed has been changed to 512kbps

03-05-09, 11:27 PM	#10
robert_0007 Gold Member Join Date: May 2008 Location: Assam Posts: 556 Rep Power: 2	You should not download heavyly if your order status does not changes to provisioned

India Broadband Forum

doubt with usage?

doubt with usage?

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