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BSNL Broadband Account Manager went kaput

This is a discussion on BSNL Broadband Account Manager went kaput within the BSNL broadband forums, part of the Broadband Internet Service Providers category; i just got my h500c plan this month and the usage details were showing correctly till yday. now it says ...

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Old 03-14-09, 10:59 AM   #1
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Default BSNL Broadband Account Manager went kaput
i just got my h500c plan this month and the usage details were showing correctly till yday. now it says No Usage Records Found For MAR-2009. what does this mean???

am checking my usage using bbservice.bsnl.in
Last edited by George101; 03-14-09 at 10:59 AM. Reason: Automerged Doublepost
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Old 03-14-09, 11:06 AM   #2
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try here :
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Old 03-14-09, 11:39 AM   #3
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From yesterday BSNL server does not working properly due to regular maintenance.I am also facing such problem. Now, don't worry as a new user you would not know such thing but BSNL did this thing once in every month.
I think you are getting such messages

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Old 03-14-09, 04:04 PM   #4
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Quote:
Dear Node-In-Charge,Plan change advice note entry,view usage,activations,suspension,reactivation and termination activities will not happen from 22.00hrs on 13-March-2009 to 18.00hrs on 14-March-2009 due to regular maintenance activity.Regret for the inconvenience
so they wont count downloads during this time ???
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Old 03-14-09, 07:02 PM   #5
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Default opening OK 0500PM
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File Type: jpg usage portal TEST.jpg (31.6 KB, 9 views)
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Old 03-14-09, 09:50 PM   #6
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Quote:
Originally Posted by George101 View Post
so they wont count downloads during this time ???
No, no they will count the download at that time also.
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Old 03-14-09, 10:10 PM   #7
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Quote:
Originally Posted by George101 View Post
so they wont count downloads during this time ???
Usage portal is not opening at all for me though I tried many times (NOTE from my connection I was not able to check my usage at the usage portal right from beginning except very few occations, but from hathway or you telecom I am able to check my BSNL usage! strange!). But my advice is @rupu1983 said that the usage during this period will be definitely counted and shown when the service is back.
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Old 03-24-09, 05:20 AM   #8
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This happens all the time due to heavy traffic encountered by the portal page. You should try again after a few hours (or maybe the next day!).
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Old 03-24-09, 12:19 PM   #9
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Switch between billed and unbilled usage.May be you choose billed usage.
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Old 03-24-09, 01:12 PM   #10
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Quote:
Originally Posted by sarfaraz View Post
This happens all the time due to heavy traffic encountered by the portal page. You should try again after a few hours (or maybe the next day!).
yes he is correct! try after some time.I too faced the problem many times
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