This is a discussion on BSNL billing is worst, bsnl billing department is like headless chicken herd. within the BSNL broadband forums, part of the Broadband Internet Service Providers category; BSNL billing is worst, bsnl billing department is like headless chicken herd. Nobody knows how they have billed(i.e they don't ...
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| | #1 |
| Junior Member Join Date: Mar 2009
Posts: 2
Rep Power: 0 | BSNL billing is worst, bsnl billing department is like headless chicken herd. Nobody knows how they have billed(i.e they don't have any billing format at all). It's a mess to interact with the accounts executives in bangalore and they have least priority towards customers (as if they are doing charity for customers). if you want to get the correct bill you need to dedicate one full day at the bsnl office and be prepared to run from table to table and person to person. |
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| | #2 |
| Junior Member Join Date: Mar 2009 Location: Bengaluru
Posts: 20
Rep Power: 1 | Hi, Yup thats how BSNL works ! its the most unfortunate and dreadful thing but its also the truth ! They don't who has to do what !! ask one he/she will say ask the next person or the next,this goes on forever !! We should do something bout these people who are of the opinion that they are doing a big favor to us by either providing the service or even talking to us ! Which office you happen to visit Rajkar ?? was the issue sorted or what ?? Regards. |
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| | #3 |
| Junior Member Join Date: Mar 2009
Posts: 14
Rep Power: 1 | no need to heat up, bro! just change your service provider if u r not happy with BSNL |
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| | #4 |
| Platinum Member Join Date: Aug 2007 Location: Chennai
Posts: 4,246
Rep Power: 12 | @rajkar 1.Presume you are a new user for BSNL BB. If you give the complete details of the bill some one here can clarify and save the time you say you have to spend with BSNL staff. 2.usually the abbreviations they use in their bill format is not clear, and other Bangalore users may explain this to you. 3.Presume you have problems with your Broadband usage . Did you check it up at their portal ? Post details of the summary only and the tariff plan you have selected. 4.You can also make online complaint to Bangaluru BSNL and /or to All India complaints web sites.. Para two @hercules You should not give up so easily with this nick name ! |
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| | #5 |
| Junior Member Join Date: Mar 2009 Location: Bengaluru
Posts: 20
Rep Power: 1 | Hi, Hercules its much easier said then done Also whats to do with the already spent money on the equipments for BSNL Anyways its ok ! your view point you posted,I posted mine Regards. |
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| | #6 |
| Guest
Posts: n/a
| In Bangalore, it may be ok. But there are many locations where BSNL is the only provider. Besides, to run away is not good. Fight. Even if you fail. Normally they give you stories not answer. |
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| | #7 | |
| Bronze Member Join Date: Feb 2009 Location: Kolkata Age: 23
Posts: 114
Rep Power: 1 | Quote:
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| Tags |
| billing, bsnl, department, headless, worst |
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