India Broadband Forum
link failure problem in kolkata
This is a discussion on link failure problem in kolkata within the BSNL broadband forums, part of the Broadband Internet Service Providers category; hi i am from alipore area of kolkata. i am having frequent disconnection problem for last 14 days. there is ...
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03-22-09, 11:39 AM
| #1 |
| Junior Member Join Date: Mar 2008
Posts: 33
Rep Power: 3  |  link failure problem in kolkata hi i am from alipore area of kolkata. i am having frequent disconnection problem for last 14 days. there is no resolution to my problem even after complaining several times. i have come to know that bsnl is upgrading their servers for 3g and that's why we are facing this problem. but is this the justification for pathetic service provided for the whole month. is anyone else facing the same problem?  |
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03-22-09, 11:45 AM
| #2 |
| Guest
Posts: n/a
| No i am not facing such problem. Did you check your SNR value ? what's that value ? If SNR is low then contact in your local exchange or complaint at BSNL customer care number. |
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03-22-09, 12:14 PM
| #3 |
| Junior Member Join Date: Mar 2008
Posts: 33
Rep Power: 3 | snr values are Internet Connection DSL Status true Downstream Data Rate 2044900 Upstream Data Rate 792200 SNR (Downstream) 15.0 dB SNR (Upstream) 6.0 dB Line Attentuation(Downstream) 31.5 dB Line Attentuation(Upstream) 17.5 dB Connected Standard Bis i have asked bsnl to check my line but they say everything is fine.someone please tell me what to do.  |
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03-22-09, 12:56 PM
| #4 | |
| Guest
Posts: n/a
| Quote:
Tell that your DSL status false when your line disconnected ? you can complaint again them & tell them you are facing such problem. | |
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03-22-09, 01:43 PM
| #5 |
| Junior Member Join Date: Mar 2008
Posts: 33
Rep Power: 3 | thankyou I will post my values. can u tell me whom to complain as i have already tried 1800-424-1600, 198 and also alipore telephone exchange. i have few friends living around my area and they are also facing the same problem |
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03-22-09, 02:18 PM
| #6 |
| Bronze Member Join Date: Dec 2008 Location: Kalyan West
Posts: 290
Rep Power: 2 | Yes as rightly mentioned by rupu1983 SNR is low and attenuation is higher better get the line checked. |
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03-22-09, 02:41 PM
| #7 | |
| Guest
Posts: n/a
| Did you connect any parallel connection ? If yes then, is all phone line connected after the splitter ? Quote:
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03-22-09, 08:06 PM
| #8 |
| Junior Member Join Date: Mar 2008
Posts: 33
Rep Power: 3 | my line attenuation has been high from the time i am using bsnl that's almost a year. but the link failure problem has developed recently. the problem is more at night after 2am ie .night unlimited period. so i believe it is something to do at bsnl's end.probably there are lot of users trying to gain access to the same port. |
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| Tags |
| bsnl link failure, failure, frequent disconnection, kolkata, link, poor services, problem |
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