India Broadband Forum

chanky.mallick

bsnl plan change is very dangerous

meetdilip

Until 5th, you will be charged according to your present plan. That too if your monthly limit is 1GB, 4/30 X1 GB. Apart from that you have to pay. Unless you are so good at negotiating.

essbebe

posted by @jon08.

haan4002

i had the home 500 c plan which limits the downloads to 1.5 gb/month...and i might like to know whom should i talk...who is responcible because this whole lot of problem of plan change never described by the authority. and one more thing also when i have taken the 750 ul plan then i have just used it for 25 days as first 5 days charged as my privious plan then are they giving any consession in that..??

thanks for answering

meetdilip

You need not pay Rs. 750.

If you used for 5 days,

5/30 X1.5 GB is the allowed usage. 1 GB = 1028 MB. It comes around 250 MB. So the bill will be

25/30 X 750 + Usage above 250 MB (@ 80 paise per MB).

There is a concession of 15 % on extra usage. ie, if you have used 1.5 GB extra for first 1GB, you have to pay at a rate of Rs.0.80/ MB. For next 0.5 GB, you will get 15 % concession. This is from April and still to implement. Please check with your local exchange.

For technical details and clarification, talk to the Senior Divisional Engineer (SDE).

For complaints, you can talk or given a written complaint to Nodal officer or Appellate authority. Address and phone no. on the backside of your bill.

Always welcome

Please note that BSNL will not take responsibility for these errors. We will have to pay the extra amount if you are not good a negotiator.

gmg9

my plan is home500c. i had applied for plan change to home750ul on 13th of april. today is 4th of may. still my plan has not been changed.

so, plz can u plz tell me how much my bill will come.

april usage- 980mb.
may usage till 4th- 300bm.

i am expecting to change of plan will effect from 5th of may.

plz help.

meetdilip

Till your plan is changed, you will be charged under 500 C. The limit is 1.5 GB
For 4 days, it will be 4/30 X 1.5 GB. 1 GB = 1028 MB. I think you have crossed the limit. Stop using until plan change is confirmed.

For April, you need to pay only Rs. 500. For May, you will get only the broken period.ie, you will not get full 1.5 GB and it will be charged even if you are moving to unlimited.

Try data.bsnl.in, Check the My orders and post the screen shot.

haan4002

[QUOTE=meetdilip;149781]You need not pay Rs. 750.

If you used for 5 days,

5/30 X1.5 GB is the allowed usage. 1 GB = 1028 MB. It comes around 250 MB. So the bill will be

25/30 X 750 + Usage above 250 MB (@ 80 paise per MB).


its 625 + 3862 mb @0.80 = 625 + 3089 = 3714.6 rs.

whats the meaning then changing to the unlimited plan....

by the way thanks again for the useful information...i am going to take calm attacks on Bsnl from tomorrow as they are cheating the customer by this hidden trap discribe now where and never instructed to the customer at the time of changing plan...and the say changing plan charges are nill..its better to keep charge for that rather giving this huge bills !!

gmg9

today, on 5th of may i call 1800-424-1600, the bsnl cc told me that my plan has been changed from 1/5/2009. "the effective date for ur plan change is 1/5/2009".
whats that mean? am i now in ul track?

the funny thing is that they dont know that the speed is 256kbps, when i asked them why i am still getting the same upto 2mbps speed, the bsnl cc told me that "the speed is same for all bsnl bb plans, that is minimum 256kbps, but upto 2mbps".
any idea frnds?

the data.bsnl.in site is super slow and its not opening even. i dont know why
the bsnl bb speed test shows -------
Your current bandwidth reading is: 1.19 Mbps

speedtest.net shows



so, friends plz tell me what shall i do ?

meetdilip

Speedtest.net is more reliable. Also try a download.com and check the speed.
Please wait till you see provisioned in your website. If you talked to a customer care person, he may not be reliable. Try a technical person.

gmg9

for torrent i am getting 100-150 kbps right now. when i try to download some files from internet, the speed is max 30-35kbps.
and the data,bsnl.in still not opening

meetdilip

Try this http://bbservice.bsnl.in/. Also try to download from Microsoft and check the speed. I think you should start a new thread on speed issue.

gmg9

1. bsnl plan change provisioned


2. bb usage for may-unbilled till 5th


3. bb usage for the month april-billed


so, what u think, can i now use net unlimitedly.

meetdilip

Yes. I think so

limpu.cool

Try to change your browser.
Or
Try to check the browsing speed on any Live Linux like Knoppix.

haan4002

[QUOTE=haan4002;150241]
i think Bsnl is improving its services......as i have said earlier my service effective date was 5th and i have downloaded 4 gb but guss what ?????
i have just see my bill online which is dispeched and they didn't charge anything.........wow

i think they might understand the problem ....of the delay is not customor's fault ..its there own fault...

sucker.sud

I`m totally confused with this plan change and the billing thing..
I have a doubt. I applied for plan change from H250 to H500 on april 28. My status showed as open on May1 and future date on May3. It finally got provisioned on May5. And on 5th I download during free period and checked usage it showed 0. But today i did some downloading and checked the usage and it did not showed the usage and skipped usage between 2AM-8AM..Is there any prob as its not showing 0 as usage during free time? Also my plan got provisioned on May5 so how my billing will be done?

I know this is a long post but do help me..

meetdilip

Provisioned means changed. But always speak to a TECHNICAL person in BSNL to confirm it. BSNL do not update the portal on a regular basis. So most of us use a bandwidth meter. Click here to download. Please not this an independent software and works from the moment you install it. To be on safer side, check with the portal regularly and leave a gap of 50 MB.

Since chargeable unit is zero, your plan is changed. Is it only these time slots that the record does not appear. Normally expect a 2-3 days for the reading to appear. Also never trust the portal completely.

You can set SMS alerts or email alerts when your limit is exceeded. Register here

Web Registration for Usage Alerts

sucker.sud

thanks for the reply. THere are no records of downloads between 2-8AM but after that its shpwing usage. I have spoken to that guy to whom I gave my application. He checked on his computer and said the plan has been changed. I`m just worried because according to your experience,meetdilip, u were charged Rs224 extra even when u had your plan changed to unlimited & only difference is yours was provisioned on Dec12 and mine on May5.None of ours plan change happened from 1st of the respective month..
Also the net chargeable units(MB) is the final right.?

meetdilip

What he said is he had activated your plan change. I believe he is in administrative section. And technical personnel take no responsibility for their words.

In your case, it seems ok. Still try a download at NON Night Unlimited period and wait for the result to be displayed.