Thread: Precautions during plan change

i had 500 home plan last month
i got the bill for may
and they have added 750 rs as deposit amount
i have changed this month to 750 plan from june 1
why did they add 750 as deposit amount??

Originally Posted by reddanirudh

i had 500 home plan last month
i got the bill for may
and they have added 750 rs as deposit amount
i have changed this month to 750 plan from june 1
why did they add 750 as deposit amount??

When moving to a higher plan, there is month's rent as advance. Not sure why they charged it in May bill. When I switched, it came the following month. Please check with the accounts section whether it is a mistake or not.

i had the 500 plan for may
and switched to the 750 plan in june

and how can i check with the accounts section?

Check with the call center people/ local exchange. Ask specifically the no. for reporting billing errors.

Originally Posted by meetdilip

Govt. employees, both state, PSU and central govt., retired and serving, existing and new connection are eligible for 20% discount on Broadband Service charges (usage and rental) with effect from 01/12/2008.

For details, ............

Please explain how can I avail 20% off .Your link is not working.

Originally Posted by power_downloader

Please explain how can I avail 20% off

Please try

Bharat Sanchar Nigam Ltd- Latest News

There is a prescribed form which you can avail from your local exchange, get it attested by a competent authority in your office and submit for concession.

Thanks for the rep

I ended up with Rs.5100 bill with only 125 calls..

friends i cannot neither see for provision for my home 125 from 500 plan till now...i applied it on 31st of june....i tried the site bbservice under my orders....why is it so...

Originally Posted by jssrk

friends i cannot neither see for provision for my home 125 from 500 plan till now...i applied it on 31st of june....i tried the site bbservice under my orders....why is it so...

It will take almost a week. Keep checking. Follow ups can do magic with BSNL.
You can also try http://data.bsnl.in/wps/portal

@meetdilip

follow ups meaning...didnt get you fren

When I switched plan, I used to call the exchange where I gave the application. They are dealt in the administration section and then passed to technical section. They took good amount of time to do that. I had to call them daily and ask when my plan change will happen. After one week, they simply signed it and passed on to the technical section. Which again took one week to activate it.

^^^same here...used to call them daily thn finally they changed it..but i hav a query:
previous plan : HOME 250.
i applied for plan change on 26th june. my BSnl connection is old so i hav to check my usage on 10.240.240.195/webLogin.jsp

the portal says that my plan is changed to HOME 500C on 6th july.
so i start downloading between 2 to 8 am evryday and i confirm evrytime that the chargeable units = 0 evrytime i download between 2 to 8 am...so i jst wanted to know whether i am safe???

should i wait till next month to start download during night unlimited...

[IMG]tributetometal.googlepages.com/portal.jpg[/IMG]

If chargeable units are zero, I think you are safe. They may ask some advance next month's bill. Most probably one month's rent.

hey
I think i,m cheated. I was using home 125 plan. I applied for plan change in a saturday and they said they wiil do it on monday. As i checked i found my plan has changed (to Rural 150). I started using accord to new . Am i in trouble ???????????

Normally plan change occurs on or after 1st of every month. Go to data.bsnl.in, take " my orders " , enter your telephone no, post the screen shot. Check the effective date and plan status. While posting the screen shot, blacken the personal details.

guys even now bsnl has started trouibling in an unique way i have an 750+ ul pacakage with me and now i get the bandwidth in day time but as the night i'am facing problem there is no connectivity during night....any ideas what i should be doing

What do you mean by " no connectivity " ? Please explain.

Originally Posted by hyder506

guys even now bsnl has started trouibling in an unique way i have an 750+ ul pacakage with me and now i get the bandwidth in day time but as the night i'am facing problem there is no connectivity during night....any ideas what i should be doing

Please post your SNR Margin And Attenuation rate details.

Have a look here: SNR Margin and Line Attenuation - What do they mean?

I was using 250 plan and changed to UL 750, but as I remember my plan started on 1st. They change the plan according to their liking!!

Well thanks for the info,..

I have Home 250 plan now i am thinking to go to Home UL 750Plus plan..

I see 2 UL750 plans, via,.. one being Home UL 750 Plan and second being Home UL 750 Plus Plan.. I don't understand whats the basic difference between them??

I just wanted to know this..

Originally Posted by AmitTeli

Well thanks for the info,..

I have Home 250 plan now i am thinking to go to Home UL 750Plus plan..

I see 2 UL750 plans, via,.. one being Home UL 750 Plan and second being Home UL 750 Plus Plan.. I don't understand whats the basic difference between them??

I just wanted to know this..

In UL 750, telephone bill is irrespective of your broadband plan. If you choose UL 750 plus, there is no telephone bill or free calls. You need to pay for the calls you make.

you have to give plan change application during last days of month 1.e. from 21 to 28 of current month .Your plan will change in next month .Dont take any pain whether your plan is change or not your bill is prepared in dotsoft (billing system ) if your order is completed in dotsoft on 1 st of any month.then your bill is according to new plan.

Originally Posted by totallyfandu

you have to give plan change application during last days of month 1.e. from 21 to 28 of current month .Your plan will change in next month .Dont take any pain whether your plan is change or not your bill is prepared in dotsoft (billing system ) if your order is completed in dotsoft on 1 st of any month.then your bill is according to new plan.

Actually in most cases, plan change is not happening 1st of every month. Every month we get at least one query that plan change has not occurred. Plan change is a real mess with BSNL.

Originally Posted by meetdilip

Actually in most cases, plan change is not happening 1st of every month. Every month we get at least one query that plan change has not occurred. Plan change is a real mess with BSNL.

Plan change activity is completed by Banglore BSNL people and they start from 1 st of every month and they get lot of plan change request every month so it takes time. They are not changing plan in middle because it will cause wrong billing suppose you are having unlimited plan and chage it to 250 home then how they will do billing .