Thread: Precautions during plan change

Sure. I will take a stab at drafting a proper letter.

thanks kix.....any help really appreciated.
I think let the diwali pass.......& then give it a try (after 22nd oct)

one more query i aplly for home ul 750 on 14 oct. and they tell me that we apply ur plan till 7 days. i call customer care and confirmed 3-4 times. now i am also getting speed og 35 kbps and also usage are shown 0. but data are shown
like happy hours..so i think my plan is activated they also provisioned the home ul750 plzn from 21 oct. in my portal and last plan home combo is closed..

Thanx... for pointing out the way BSNL carries out the task. It is to be understood that we live in India and these are really normal or to be exact an everyday hurdle that almost everyone goes thru .
Even I have changed to UL 750 plan and I made calls(umpteen no. of times) to the BSNL CC/AEO u name it, but then thats the way it works. In sharp contrast I have also experience with the Airtel BB, They are prompt to certain extend or atleast pickup the call

BSNL doesn't have better customer care service. The Customer Care Executives talk garbage as if we are irritating them....

Originally Posted by meetdilip

Golden Rule : Never believe anyone at BSNL. They are less informed than the members of this forum.

Go to data.bsnl.in and check the effective date and provisioned tag under my orders. That is the only way to confirm.

You are right.:thumbup1: Anyone in BSNL looks like he doesn't have the complete information so the correct way to get your information is the internet

thanks for the info dilip..

i've the idea to change my existing plan now..

Welcome .................

Originally Posted by meetdilip

Welcome .................

Thank you sir.........

i want to change my plan today now iam going to bsnl office, iam uisng 750ul plan now iam going to change 500c+ plan,i got bill for every month at 6th , bill have to pay date is 27
but today date is 3 can i change plan today is good reply me fast i should have to go now bsnl office

BSNL Plan change occurs on 1st week of every month. There were singular reports of plan change in the middle of month.

That is the main problem with the BSNL, they always keep us guessing and never give extact information and their service personnel are very slow to react even. But connectivity wise its good

Originally Posted by slayer1981

^^^same here...used to call them daily thn finally they changed it..but i hav a query:
previous plan : HOME 250.
i applied for plan change on 26th june. my BSnl connection is old so i hav to check my usage on 10.240.240.195cc

the portal says that my plan is changed to HOME 500C on 6th july.
so i start downloading between 2 to 8 am evryday and i confirm evrytime that the chargeable units = 0 evrytime i download between 2 to 8 am...so i jst wanted to know whether i am safe???

should i wait till next month to start download during night unlimited...

[IMG]tributetometal.googlepages.com/portal.jpg[/IMG]

I have also the same problem. I applied for home 500 on 13th Oct from home 250. They changed my plan on 6th Nov. I can see it from bsnl portal 10.240.43.216/webLogin.jsp. But this site don't show the detail information like bbservice.com. Chargable unit is showing 0 between 2 to 8 am. Can i use this free hours from this month? Or i wil b charged as per home 250? plz suggest me friend

@kallol
your ip is 59.xx.xx.xx and ID abcd @ dataone.in
the Tariff plan is seen on the left.
Attachment 6423
Presume you can see the change in first week entries.
2.
Chargeable unit ( less free NU) shows your TOTAL usage.
You can deduct approx ( for 6 days at 1 GB approx per month= say 180MB approx for November
( for 24 days at 2.5GB per month = say 2000 MB approx )
From Total shown approx 2GB will not be charged.

Use FireFox browser and ADD ON DATAFOX to track usage
in a small window above Taskbar.
Ensure you start NU after switching off modem at 0155
start around 0205 and close at 0755.
This is to avoid overlapping timings. .

thanksss...yaarrr..very useful information...... BSNL GETTING BAD NOWDAYS

Always Welcome

Friends,

BSNL still follows the same usual government attitude to entertain their customers. I applied a broad-connetion on promise to get within 3 days but it took more than a month to finally get it.

Then again the same problems as was 5 years ago. Faults, faults and faults. No action even after commited assurance from TDM shahjahanpur (UP) on face to face meet and thereafter hectic follow-up every-week on phone.

It,s really really a pity sitution for BSNL which is responsible for rapid decreasing profits of BSNL. As per last info, in last 3 years 63 lacs consumers have surrendered their connections.

At one hand they are talking about worry about decreasing profits but on other hand, BSNL is not bothered at call to improve their consumers services for consumer satisfaction.

Anyhow, now I strongly believe that :

BSNL means : Bhool Se Nahi Lena (Never take BSNL connection even by mistake)

Originally Posted by sb21pro

this is basic stuff buddy, all of us know this, but the new subscribers dont,

for newbies : BSNL DOES ALL BILLING AS PER DAY BASIS , SO CALCULATE BEFORE U SPEND UR BANDWIDTH

Do you have something utility to calculate bandwith????
I have BSNL 500 plan and my bill is rs. 3200
thnx for reply mate

Originally Posted by devdwi@gmail.com

Friends,

BSNL still follows the same usual government attitude to entertain their customers. I applied a broad-connetion on promise to get within 3 days but it took more than a month to finally get it.

Then again the same problems as was 5 years ago. Faults, faults and faults. No action even after commited assurance from TDM shahjahanpur (UP) on face to face meet and thereafter hectic follow-up every-week on phone.

It,s really really a pity sitution for BSNL which is responsible for rapid decreasing profits of BSNL. As per last info, in last 3 years 63 lacs consumers have surrendered their connections.

At one hand they are talking about worry about decreasing profits but on other hand, BSNL is not bothered at call to improve their consumers services for consumer satisfaction.

Anyhow, now I strongly believe that :

BSNL means : Bhool Se Nahi Lena (Never take BSNL connection even by mistake)

u r right mate
i hav applied 4 bb [nov 10] but they say that connection will b started after 1dec.
who knows?

Please try

3 Ways to Check BSNL Broadband Usage Details

ShaPlus Bandwidth Meter - Freeware to display bandwidth consumed for session, day and month

Originally Posted by meetdilip

Please try

3 Ways to Check BSNL Broadband Usage Details

ShaPlus Bandwidth Meter - Freeware to display bandwidth consumed for session, day and month

thanks dude/................................:001_rolleyes:

Welcome ..................................

well said and most of these guys follow the same old priciples of govt policies which are all know to the people how fast they will react

actually in my 500 plan 2.5gb limit was over on 29th November ... on morning 30th of November i applied plan change from 500 to ul1350 .. after that when i check my order status on evening it showed u1350 was open so i planned to use broadband from 1dec and i used from 1st dec the whole day i used nearly 5gb since my speed is (256kbps-2mbps) when i check the order status it showed me that the order status for ul1350 is Future Date to 3dec


My Questions are
1.will they add my 5gb useage on 1dec to my previous months 500plans
2.in which plan am i now ,whether Decembers 500plan or previous months 500 plan
3.can i use broadband now

Please go through

Precautions during BSNL Broadband Plan Change

If u r changinig Plans Dont Change to UL700....Because that net Speed really SUXX

dont change 2 ul750+ or only 750 THAT SPEED SUXXXXX