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Thread: Precautions during plan change

  1. #176
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    Quote Originally Posted by spiderman31 View Post
    If u r changinig Plans Dont Change to UL700....Because that net Speed really SUXX
    Thanks for the information regarding this and many would be benifitted after reading this..

  2. #177
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    UL 750 comes with 256 Kbps speed. It is sufficient for browsing and chatting. Also there is peace of mind as there is fixed billing.

  3. #178
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    thanks i never changed mine

  4. #179
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    Quote Originally Posted by meetdilip View Post
    UL 750 comes with 256 Kbps speed. It is sufficient for browsing and chatting. Also there is peace of mind as there is fixed billing.
    Its always a great pleasure to have a fixed billing plan, no hassles in terms of extra billing and add ons stuff

  5. #180
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    Default No speed after plan change BSNL chennai

    last month(nov 2009) i requested for plan change from 750ul plus bsnl bb plan to 500c+

    from 1 dec the plan changeD TO 500c+ SUCESSFULLY

    but the speed is still locked to 256kbps (30 KB/sec) the speed never crosses it

    since i should get upto 2 mbps . for 500c+

    i did every thing possible with bsnl personnel and all they could say is it is due to some fault in telephone line due rain and said they will check it. but nobody seems to understand that my plan has changed to 500c+ sucessfully but speed still remains capped for 256kbps (30 KB/sec)

    {I HAVE USED 500 COMBO ( UPTO 2MBPS) FEW MONTHS BACK ON THE SAME TELE NO I USED TO GET 1.5 MBPS AVERAGE}
    whaT TO DO PLEASE HELP.

  6. #181
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    Go to data.bsnl.in, my orders and check the effective date and status as Provisioned. If your plan is really changed, a written complaint with receipt to Nodal officer and Appellate authority may work. Address and phone no on the backside of your bill.

  7. #182
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    Default I got my problem solved

    i called the respective DGM Office in haddows road today 10 am.
    and they were able to understand my problem and i got the 256kbps lock released

    ^Thanks but with BSNL either a phone call or in-person contact only works, written compliants collect dust in some desk.

    THANKS

    in speed test
    DL 1.74 mbps
    UL 0.34 mbps

    ( i got what i used to get few months ago while in 500c)
    i am a happy man now .

    Now i can pull off 85 to 110 GB a month (2 to 8 am UL)
    Attached Images Attached Images

  8. #183
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    Happy that issue is solved.

  9. #184
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    Thats the problem with bsnl, I suppose their system is quite not good in tracking all the details customer wise

  10. #185
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    the most funniest thing is u believed what the bsnl cc told u?. pretty funny to hear, people still believe in BSNL.

    I am also struck with bsnl because i don't have airtel (no free ports as of now, they have been telling the same since one year) , i apply for connection every month in their website and they call me with the same reply.

    when ever i call bsnl customer they give one more landline no and tell me to call them and the no they give keeps on ringing and no body lifts the phone.

    so, i go to bsnl office and bribe them and it works fine by the time i am in front of my system.
    Last edited by chinuku; 12-12-09 at 08:01 PM. Reason: Automerged Doublepost

  11. #186
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    that is major problem with these guys and customer care really sucks and very hard to manage

  12. #187
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    Quote Originally Posted by sb21pro View Post
    this is basic stuff buddy, all of us know this, but the new subscribers dont,

    for newbies : BSNL DOES ALL BILLING AS PER DAY BASIS , SO CALCULATE BEFORE U SPEND UR BANDWIDTH
    Is there no way to find what our current plan is in BSNL

  13. #188
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    Quote Originally Posted by shirish_kal View Post
    Is there no way to find what our current plan is in BSNL
    Go to data.bsnl.in, under my orders, enter your telephone no in the prescribed format and hit search.

  14. #189
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    Quote Originally Posted by meetdilip View Post
    Go to data.bsnl.in, under my orders, enter your telephone no in the prescribed format and hit search.
    @meetdilip "Out of thread"
    If you have 117.xx.xx.xx connection,
    please clarify about consumer number.
    8 digit 10 digit or 12 digit.
    How some have 8 digit numbers and
    and can access usage details direct.
    ( no need for 14digit portal PW etc )
    10 digit does not work.

    Feedback please.

  15. #190
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    Quote Originally Posted by essbebe View Post
    @meetdilip "Out of thread"
    If you have 117.xx.xx.xx connection,
    please clarify about consumer number.
    8 digit 10 digit or 12 digit.
    How some have 8 digit numbers and
    and can access usage details direct.
    ( no need for 14digit portal PW etc )
    10 digit does not work.

    Feedback please.
    My IP starts with 117.xx.xx.xx. Just checked the bill, my consumer no. has 7 digits.

  16. #191
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    Angry Bill error..

    Quote Originally Posted by essbebe View Post
    @kallol
    your ip is 59.xx.xx.xx and ID abcd @ dataone.in
    the Tariff plan is seen on the left.
    Attachment 6423
    Presume you can see the change in first week entries.
    2.
    Chargeable unit ( less free NU) shows your TOTAL usage.
    You can deduct approx ( for 6 days at 1 GB approx per month= say 180MB approx for November
    ( for 24 days at 2.5GB per month = say 2000 MB approx )
    From Total shown approx 2GB will not be charged.

    Use FireFox browser and ADD ON DATAFOX to track usage
    in a small window above Taskbar.
    Ensure you start NU after switching off modem at 0155
    start around 0205 and close at 0755.
    This is to avoid overlapping timings. .

    Dear friend...today i got my bsnl bill for December 2009. It was like a nuclear bomb triggered into my head. they charged me 35181.00 for dec 2009. Now i am telling you the story of this ******* bsnl service.
    I was using BB250 plan for 2 years. I applied plan for plan change to BB 500 in the middle of October 2009. They changed my plan on 6th of November. I can see that my plan has been transferred on 6th November 2009 from the portal address (10.240.43.216). On November my total uses were 2.194gb and Excluding Night Unlimited(GB) 1.654 gb. They send me a bill of rs 1333.00. The total charge was under the plan BB 250. I don't know why? On December my total uses were 58.217 gb. they charged me 31639.00 for broadband with 40 % discount. my uses is only 2.363 gb under Excluding Night Unlimited....... Now please suggest me what should I do? I am not going pay this huge money at any how. Can I take any legal action for this foolish act by BSNL employee???

  17. #192
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    iam using 500c+ plan now, i want to change plan to 500c, can i change now.pls help me

  18. #193
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    Quote Originally Posted by kallol View Post
    Dear friend...today i got my bsnl bill for December 2009. It was like a nuclear bomb triggered into my head. they charged me 35181.00 for dec 2009. Now i am telling you the story of this ******* bsnl service.
    I was using BB250 plan for 2 years. I applied plan for plan change to BB 500 in the middle of October 2009. They changed my plan on 6th of November. I can see that my plan has been transferred on 6th November 2009 from the portal address (10.240.43.216). On November my total uses were 2.194gb and Excluding Night Unlimited(GB) 1.654 gb. They send me a bill of rs 1333.00. The total charge was under the plan BB 250. I don't know why? On December my total uses were 58.217 gb. they charged me 31639.00 for broadband with 40 % discount. my uses is only 2.363 gb under Excluding Night Unlimited....... Now please suggest me what should I do? I am not going pay this huge money at any how. Can I take any legal action for this foolish act by BSNL employee???
    A written complaint with receipt to appellate authority and nodal officer may help. Address and phone no on the backside of you bill.

    Quote Originally Posted by funnyguys View Post
    iam using 500c+ plan now, i want to change plan to 500c, can i change now.pls help me
    Apply now. It will be changed by first week of February.
    Last edited by meetdilip; 01-27-10 at 05:15 PM. Reason: Automerged Doublepost

  19. #194
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    how should i apply, can i give letter to offeice or customer care. today i call to 1500 and said i want to change plan, they taken details, they said next month it will convert. actually who will change the plan, bsnl office or customer care.

  20. #195
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    Quote Originally Posted by funnyguys View Post
    how should i apply, can i give letter to offeice or customer care. today i call to 1500 and said i want to change plan, they taken details, they said next month it will convert. actually who will change the plan, bsnl office or customer care.
    You need to go to the office in person and give a written request. I think office of JTO will handle the plan change activities. Please check with the local exchange. They will be in a better position to guide you. Don't believe online applications, they will keep you running.

  21. #196
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    i got bill nearly 800rs with bb, is there any way to earn money atleast 300-400 in online to pay for bill

  22. #197
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    Please check the online jobs section under General Offtopic Discussion.

  23. #198
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    i want to download torrent file, but what is seeder and leeched iam not understanding

  24. #199
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    Try this

    What is a torrent ? How it is beneficial ?

    Seeder is one who is providing you a file. Leecher is someone who is downloading alongside you.

  25. #200
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    @kallol
    You have to take print out of your November and December usage.
    Also show Plan has been changed in ' My Orders " Page.

    Check any overlapping usage data
    in NU.
    Say start at 0100 or 0155 and ends at 0300/0800 etc. .
    Use FireFox browser with addons, Adblockplus. FlashBlock No Script etc to
    reduce data usage by 30 to 40 %
    Also download Datafox usage meter.

    Check your January usage now.

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