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Precautions during plan change

This is a discussion on Precautions during plan change within the BSNL broadband forums, part of the Broadband Internet Service Providers category; Originally Posted by vishals Hi reddanirudh, I am also facing same issue. I was not at home when BSNL ppl ...

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Old 06-08-09, 09:55 PM   #71
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Originally Posted by vishals View Post
Hi reddanirudh,

I am also facing same issue. I was not at home when BSNL ppl came and installed connection. They just gave userid/password to may parents which is configured in Modem.
I thought we can get upto 2Mpbs speed in this connection. But so far i am only getting around 220-230Kbps max, I have checked several time with speedtest.net.

Vishal
What are you talking about, it's 2Mb/Sec and you are getting 220KB/S. you know the difference lies between b and B. 8 x b = 1B. Got it?
if you are getting 220KB/S means you are getting 220*8 = 1760/1024 = 1.7Mb/S. which is almost the maximum you can get with BSNL.
I hope i cleared your doubt!
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Old 06-09-09, 03:31 PM   #72
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it is giving me as invalid username password
Please check with your local exchange. Ask for your portal ID and password. They will have in their records.
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Old 06-09-09, 11:38 PM   #73
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can u tell me in what format will the ID be?
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Old 06-10-09, 01:35 PM   #74
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May be your plan change didn't happened on 27 th. They might have scheduled it on 27th and activated on 4th. Hence the charges. Check under My orders (in BSNL portal). Look for the provisioned/effective date.
I know it was activated on may 27,as my internet started working that day.
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Old 06-10-09, 04:53 PM   #75
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can u tell me in what format will the ID be?
Portal ID is a 14 digit no ID.

Eg. abc99925112008

abc - from your surname

999 - a 3 digit no.

25112008 - Date of application

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Originally Posted by shash_555 View Post
I changed my plam from "no broadband" to UL750 plan
applied on 23rd april
activated on 27th april
next month i got a bill that showed two plans:my existing one +UL750
After some talks with BSNL,they charged me 150Rs for 4 days of usage.
Since your plan got changed from 27th, 4 days -27,28,29,30 comes under your existing plan. For this 4 days, you need to pay according to your new plan. It is routine procedure by BSNL without caring customer comfort.
Last edited by meetdilip; 06-10-09 at 04:53 PM. Reason: Automerged Doublepost
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Old 06-15-09, 05:09 PM   #76
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i had 500 home plan last month
i got the bill for may
and they have added 750 rs as deposit amount
i have changed this month to 750 plan from june 1
why did they add 750 as deposit amount??
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Old 06-15-09, 05:25 PM   #77
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i had 500 home plan last month
i got the bill for may
and they have added 750 rs as deposit amount
i have changed this month to 750 plan from june 1
why did they add 750 as deposit amount??
When moving to a higher plan, there is month's rent as advance. Not sure why they charged it in May bill. When I switched, it came the following month. Please check with the accounts section whether it is a mistake or not.
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Old 06-15-09, 06:23 PM   #78
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i had the 500 plan for may
and switched to the 750 plan in june

and how can i check with the accounts section?
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Old 06-15-09, 08:04 PM   #79
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Check with the call center people/ local exchange. Ask specifically the no. for reporting billing errors.
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Old 06-22-09, 03:25 PM   #80
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Govt. employees, both state, PSU and central govt., retired and serving, existing and new connection are eligible for 20% discount on Broadband Service charges (usage and rental) with effect from 01/12/2008.

For details, ............
Please explain how can I avail 20% off .Your link is not working.
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