India Broadband Forum


Precautions during plan change

This is a discussion on Precautions during plan change within the BSNL broadband forums, part of the Broadband Internet Service Providers category; Golden Rule : Never believe anyone at BSNL. They are less informed than the members of this forum. Go to ...

Go Back   India Broadband Forum > Indian Broadband Forums > Broadband Internet Service Providers > BSNL broadband

India Broadband Forum


BSNL broadband Bsnl broadband internet connection and modems, routers and other bsnl dataone related issues can be discussed here.

                      

Reply

 

LinkBack Thread Tools Display Modes
Old 10-04-09, 06:52 PM   #141
The Wizard
 
meetdilip's Avatar
 
Join Date: Aug 2009
Posts: 887
Rep Power: 1
meetdilip is on a distinguished road
Default

Golden Rule : Never believe anyone at BSNL. They are less informed than the members of this forum.

Go to data.bsnl.in and check the effective date and provisioned tag under my orders. That is the only way to confirm.
meetdilip is offline   Reply With Quote
Old 10-04-09, 07:23 PM   #142
Junior Member
 
Join Date: Oct 2009
Posts: 30
Rep Power: 1
srinivasmbbs is on a distinguished road
Default

Quote:
Originally Posted by meetdilip View Post
Golden Rule : Never believe anyone at BSNL. They are less informed than the members of this forum.

Go to data.bsnl.in and check the effective date and provisioned tag under my orders. That is the only way to confirm.

Oh man. But past is past. What can I do now ?? Wait for the bill ???
srinivasmbbs is offline   Reply With Quote
Old 10-04-09, 07:25 PM   #143
The Wizard
 
meetdilip's Avatar
 
Join Date: Aug 2009
Posts: 887
Rep Power: 1
meetdilip is on a distinguished road
Default

Check the portal and confirm if there is any excess usage. It is always wise to negotiate before you get the bill. Once you got, it takes a lot of effort to change it.
meetdilip is offline   Reply With Quote
Old 10-04-09, 08:24 PM   #144
Junior Member
 
Join Date: Oct 2009
Posts: 30
Rep Power: 1
srinivasmbbs is on a distinguished road
Default

Quote:
Originally Posted by meetdilip View Post
Check the portal and confirm if there is any excess usage. It is always wise to negotiate before you get the bill. Once you got, it takes a lot of effort to change it.
Thanks for sugesstions. I've previously negotiated on first month usage after getting the bill ..so this will be a good idea. I'll meet them once i get the bill.. I've met them before so I'll deal with them after i get the bill... The pre billing contact department is sick and foolish...
srinivasmbbs is offline   Reply With Quote
Old 10-13-09, 11:28 AM   #145
Junior Member
 
Join Date: Jul 2007
Location: hyderabad
Posts: 28
Rep Power: 3
lakkuMS is on a distinguished road
Default

I regret to inform that the plan changes can take place at any time of the month as per the request of the customer, but BSNL has taken a stand to affect add plan changes in the month End. i.e on 30th or 31st of the month to avoid billing issues, but some times the plan change do not take place even for one week or more cos, this is a manual process and an operator has to do all this activity in one to two days. one DGM area gets approxly 300 plan change requests in a month. now just imagine eh whole state or all the states entering plan change requests, A lot of over load on the staff and servers.

The updation takes place in batch due to which it does take time. Hence it is always preferable that you go a bit slow till the first week of the month and once verified that the plan change is provisioned, you are free to use.

Hyderabad users will not have this problem as a new Billing system has been implemented which will make the plan changes in one day automatically, which will be extended to whole of India soon.
lakkuMS is offline   Reply With Quote
Old 10-14-09, 08:00 PM   #146
The Wizard
 
meetdilip's Avatar
 
Join Date: Aug 2009
Posts: 887
Rep Power: 1
meetdilip is on a distinguished road
Default

The money I pay every month is hard earned. Will BSNL consider this while quoting their difficulties in HR ? That is no genuine reason. If there is more work load, they can appoint more staff. Instead they are giving trouble to the customer who unknowingly fall prey to this. I don't mind if they change on 10th unless otherwise it is effective from first.

Last edited by meetdilip; 10-15-09 at 04:07 PM.
meetdilip is offline   Reply With Quote
Old 10-15-09, 02:46 PM   #147
Gold Member
 
Logik's Avatar
 
Join Date: Jan 2008
Location: On Internet
Posts: 680
Rep Power: 5
Logik is a jewel in the roughLogik is a jewel in the roughLogik is a jewel in the roughLogik is a jewel in the rough
Send a message via MSN to Logik Send a message via Yahoo to Logik
Default

hey dilip,
i've an idea, u have so much experience in this perticular topic. y don't u prepare a neat application, post it here & send it to every GM (boradband, cc & grievence listed on their national portal). i will also mail ur application if u post it here. a lot of ppl can. this is really a serious issue. total mistake of BSNL. y shud a consumer pay for it.

one thing is sure, these ppl can't ignore us forever if we keep up our point.

tell me how the idea sounds to u.
Logik is offline   Reply With Quote
Old 10-15-09, 02:57 PM   #148
The Wizard
 
meetdilip's Avatar
 
Join Date: Aug 2009
Posts: 887
Rep Power: 1
meetdilip is on a distinguished road
Default

Sounds to be a good idea. I am not so good at drafting letters. I have compiled everything I know into an article. If somebody can draft an application using it, I will be happy to send it to the GMs.

Precautions during BSNL Broadband Plan Change
meetdilip is offline   Reply With Quote
Old 10-15-09, 03:07 PM   #149
Gold Member
 
Logik's Avatar
 
Join Date: Jan 2008
Location: On Internet
Posts: 680
Rep Power: 5
Logik is a jewel in the roughLogik is a jewel in the roughLogik is a jewel in the roughLogik is a jewel in the rough
Send a message via MSN to Logik Send a message via Yahoo to Logik
Default

All right,
me too not good at same. but i will give it a try. i think we can help each other in this matter. lets try it together. i will ask kix, if he can draft for us.
Logik is offline   Reply With Quote
Old 10-15-09, 03:55 PM   #150
The Wizard
 
meetdilip's Avatar
 
Join Date: Aug 2009
Posts: 887
Rep Power: 1
meetdilip is on a distinguished road
Default

Ok. ..........................
meetdilip is offline   Reply With Quote
Old 10-15-09, 06:35 PM   #151
Platinum Member
 
just4kix's Avatar
 
Join Date: Dec 2007
Location: Pune
Posts: 8,899
Blog Entries: 6
Rep Power: 19
just4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to behold
Default

Sure. I will take a stab at drafting a proper letter.
just4kix is offline   Reply With Quote
Old 10-17-09, 01:59 PM   #152
Gold Member
 
Logik's Avatar
 
Join Date: Jan 2008
Location: On Internet
Posts: 680
Rep Power: 5
Logik is a jewel in the roughLogik is a jewel in the roughLogik is a jewel in the roughLogik is a jewel in the rough
Send a message via MSN to Logik Send a message via Yahoo to Logik
Default

thanks kix.....any help really appreciated.
I think let the diwali pass.......& then give it a try (after 22nd oct)
Logik is offline   Reply With Quote
Old 10-25-09, 11:44 PM   #153
Junior Member
 
Join Date: Oct 2009
Location: ajmer
Posts: 8
Rep Power: 1
Meru is on a distinguished road
Wink help me

one more query i aplly for home ul 750 on 14 oct. and they tell me that we apply ur plan till 7 days. i call customer care and confirmed 3-4 times. now i am also getting speed og 35 kbps and also usage are shown 0. but data are shown
like happy hours..so i think my plan is activated they also provisioned the home ul750 plzn from 21 oct. in my portal and last plan home combo is closed..
Meru is offline   Reply With Quote
Old 10-27-09, 10:17 AM   #154
Junior Member
 
qwakaw's Avatar
 
Join Date: Oct 2009
Posts: 14
Rep Power: 1
qwakaw is on a distinguished road
Default

Thanx... for pointing out the way BSNL carries out the task. It is to be understood that we live in India and these are really normal or to be exact an everyday hurdle that almost everyone goes thru .
Even I have changed to UL 750 plan and I made calls(umpteen no. of times) to the BSNL CC/AEO u name it, but then thats the way it works. In sharp contrast I have also experience with the Airtel BB, They are prompt to certain extend or atleast pickup the call
qwakaw is offline   Reply With Quote
Old 11-02-09, 10:06 AM   #155
Bronze Member
 
Join Date: Oct 2009
Location: Bilaspur, Himachal Pradesh
Posts: 116
Rep Power: 1
rishbhsharma is on a distinguished road
Thumbs up

BSNL doesn't have better customer care service. The Customer Care Executives talk garbage as if we are irritating them....

Quote:
Originally Posted by meetdilip View Post
Golden Rule : Never believe anyone at BSNL. They are less informed than the members of this forum.

Go to data.bsnl.in and check the effective date and provisioned tag under my orders. That is the only way to confirm.
You are right. Anyone in BSNL looks like he doesn't have the complete information so the correct way to get your information is the internet

Last edited by rishbhsharma; 11-02-09 at 10:06 AM. Reason: Automerged Doublepost
rishbhsharma is offline   Reply With Quote
Old 11-02-09, 06:18 PM   #156
Junior Member
 
Jacksparrow's Avatar
 
Join Date: Dec 2008
Posts: 40
Rep Power: 1
Jacksparrow is on a distinguished road
Default

thanks for the info dilip..

i've the idea to change my existing plan now..
Jacksparrow is offline   Reply With Quote
Old 11-02-09, 06:26 PM   #157
The Wizard
 
meetdilip's Avatar
 
Join Date: Aug 2009
Posts: 887
Rep Power: 1
meetdilip is on a distinguished road
Default

Welcome .................
meetdilip is offline   Reply With Quote
Old 11-02-09, 06:36 PM   #158
Bronze Member
 
Join Date: Oct 2009
Location: Bilaspur, Himachal Pradesh
Posts: 116
Rep Power: 1
rishbhsharma is on a distinguished road
Talking

Quote:
Originally Posted by meetdilip View Post
Welcome .................
Thank you sir.........
rishbhsharma is offline   Reply With Quote
Old 11-03-09, 12:23 PM   #159
Junior Member
 
Join Date: Jul 2009
Posts: 48
Rep Power: 1
funnyguys is on a distinguished road
Default

i want to change my plan today now iam going to bsnl office, iam uisng 750ul plan now iam going to change 500c+ plan,i got bill for every month at 6th , bill have to pay date is 27
but today date is 3 can i change plan today is good reply me fast i should have to go now bsnl office
funnyguys is offline   Reply With Quote
Old 11-03-09, 01:42 PM   #160
The Wizard
 
meetdilip's Avatar
 
Join Date: Aug 2009
Posts: 887
Rep Power: 1
meetdilip is on a distinguished road
Default

BSNL Plan change occurs on 1st week of every month. There were singular reports of plan change in the middle of month.
meetdilip is offline   Reply With Quote
Reply

Tags
change, plan, precautions

Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads

Thread Thread Starter Forum Replies Last Post
want to change plan jim007 BSNL broadband 4 10-07-08 11:09 PM
how can i change the plan jineeshskumar BSNL broadband 2 06-18-08 03:18 PM
change of plan surajit48 BSNL broadband 2 06-12-08 07:04 AM
change my plan to PLAN 500C baba2020 BSNL broadband 10 05-04-08 01:38 PM
Plan change descorpio BSNL broadband 3 12-15-07 07:15 PM


All times are GMT +5.5. The time now is 12:32 PM.


India Broadband Forum