Thread: [HELP]Cannot access dataone broadband with UT300R2U ...

I am using BSNL UT300R2U modem to connect to dataone home combo plan...For last few days the data led in the modem is not glowing and i cannot access net...All other leds->power,link,pc/usb are working perfectly and they r stable.... i could enter the configuration page and configured as good as i can with info from bsnl....Even they checked my modem (i took it to them)and said it is programmed correctly....Username & password is correct...But in config it is showing some problems like they default gateway is not showing in the device info or any other pages... Also in the diagnostics page 3 test properties failed..i dont know wat to do...ping default gateway is shown failed there...but i could correctly ping it thru command prompt... Some images if necessary... PLZ reply soon...

its not your problem...! its the problem with the BSNL itself...! your link is not working so ask the line men to check it .... if possible complaint to some of the higher officer...... if your DSL/ADSL light becomes stagnant then you will be able to connect....!

But friend....my friends in these areas have no problem wit net...they r happy wit the connection.... they helped me but tat wasnt enough to solve the problem... Also the person i contacted was not a lineman...it was the subdivisional officer of BSNL for the region... He checked my portal, my modem and found no real problems he reprogrammed my modem which also didnt help me... Anyway he didnt checked wit my system after the initial setup tat was 2 days b4 the problem was starting...I didnt found any probs wit my telephone connection... may be problem for BB only..dont know...
Thanks for ur reply friend... I hope u guys could help me if i should do something to make it right....

Please see these links.
ut300R2U
For "ALways ON"
UT-300R2U ADSL MODEM MULTIUSER CONFIGURATION
For dialer mode.
PPPoE DIALER INSTALLATION

Initial Setup of UT300R2U ADSL Modem

or

New Page 1 LED lights details also.

When entering userId in modem skip @ bsnl.in
In computer TCP/IP properties enter
DNS 208.67.220.220 and 208.67.222.222

Still No go
Post SNR/ATTN/Line speed MOd selected data
From menu Statistics ADSL page.

Para two:
After accessing modem
type 192.168.1.1/look.html
to check the FW version and corresponding
SW version.
If nothing is shown please Ignore request.

Tat didnt work as well...Thanks for reply... I configured modem same as wat u said....both 'always on' & 'dialer' modes were tried several times...but nothing made it work.... I will post statistics here...also wat appeared when i typed 192.168.1.1/look.html

Thanks all those who replied...problem solved...the bsnl officer came to my home and corrected the problem... The main prob was with the splitter i used earlier to get dialup b4 i got broadband....he changed tat.... then there was some problem with my password settings in their server.... tat also solved...so now everything is ok..