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BSNL DataOne Usage?

This is a discussion on BSNL DataOne Usage? within the BSNL broadband forums, part of the Broadband Internet Service Providers category; I'm using 500 Combo plan from BSNL. I switched off my PC and all other equipment incl. modem at 7.55 ...

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Old 03-31-09, 07:00 PM   #1
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Default BSNL DataOne Usage?

I'm using 500 Combo plan from BSNL. I switched off my PC and all other equipment incl. modem at 7.55 this morning and went away. When I checked my usage at bbservice.bsnl.in now, I found a session from 8.02 to 8.39 that used 700 MB! And this is included in my limited usage time. Now my usage has spiralled from 1.4 to 2+ GB. What can I do to prevent this from recurring?
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Old 03-31-09, 07:04 PM   #2
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Immediately change your service password
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Old 03-31-09, 10:39 PM   #3
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As panchabhut suggested it seems somebody else is accessing with your id/pwd.
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Old 03-31-09, 11:15 PM   #4
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As panchabhut said, change your service password & keep a eye on your usage & session.
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Old 04-01-09, 09:07 PM   #5
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firstly as everyone suggested change your password ..................
and if the problem continues make a written complain about the problem and report to the local BSNL office and also get a copy(of the complain) attested to certify that you have submitted a complain ............
and if i'm not wrong you would have to pay additionally as extra usage as if coz your usage cap is 1.5 GB .............
so i would preferably suggest you to complain about the problem to the local BSNL office and do keep a check of your usage and also verify yourself that nobody from your house have used it during that time period ...........
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Old 04-01-09, 10:14 PM   #6
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are you a new user or old user?? do you have a portal id?
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Old 04-02-09, 07:37 AM   #7
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Default bsnl usage

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Originally Posted by panchabhut View Post
Immediately change your service password
As suggested, please change your BSNL password immediately.
Also, it would be prudent to make a written complaint to BSNL. In most places DATAONE account is binded to your phone number and can not be accessed from another number. It appears perhaps at your town it is not so.
You can try requesting BSNL to bind your DATAONE account only to your phone number to avoid misuse.
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Old 04-02-09, 07:01 PM   #8
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I agree with u completly. Its not possible to access anybody's acocunt with others id & password. U r no is bound to your id & password.
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Old 04-02-09, 08:57 PM   #9
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It can happen again. So first check the event logs and lodge a written complaint (keep a copy). Otherwise, they will blame you for this.

Go to control panel> Administrative tools. It should have some record. (if i am wrong, somebody please correct)

Talk to the Senior Divisional Engineer (SDE), your usage should have your mac id. Confirm this. . If not, it is proved that someone is using your connection.

I didn't mention password change because it is well discussed above.

Hope you will find this useful, don't forget to share your plan on "How old is your connection".
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