Thread: Data not recieving, please help

You have to start afresh your set up.

Firstly Password change.
use your 14digit portal ID and password and go to
bbservice.bsnl.in and re enter your old
password.

secondly:
Start Network/ Local Area connection
Properties
select TCP/IP
properties.

ENTER:
192.168.1.4 ( *your computer IP address )
255.255.255.0
192.168.1.1 ( * your modem IP address )

DNS
208.67.220.220. and 208.67.222.222
Stop
APPLY SAVE.

Thirdly
Open IE
enter 192.168.1.1 admin admin
do you access the modem settings page/s ?
Proceed further.
Select PPP/PPPoE always On
enter id without @ bsnl.in
password etc.
Save reboot
wait for two minutes.

feed back.

REF:D

Originally Posted by essbebe

You have to start afresh your set up.

Firstly Password change.
use your 14digit portal ID and password and go to
bbservice.bsnl.in and re enter your old
password.

secondly:
Start Network/ Local Area connection
Properties
select TCP/IP
properties.

ENTER:
192.168.1.4 ( *your computer IP address )
255.255.255.0
192.168.1.1 ( * your modem IP address )

DNS
208.67.220.220. and 208.67.222.222
Stop
APPLY SAVE.

Thirdly
Open IE
enter 192.168.1.1 admin admin
do you access the modem settings page/s ?
Proceed further.
Select PPP/PPPoE always On
enter id without @ bsnl.in
password etc.
Save reboot
wait for two minutes.

feed back.
dlink.co.in/GLB502T_Guide_modified/index.htm]D[/url]

Status - Still data light not blinking

Originally Posted by superprash2003

when connected in pppoe mode.. login to your modem.. and post the status of the connection.. it usually says " connected " or "authentication failure" or "ppp down" etc..

DSL status is green

same story.
1.Confirm step by step

When I logged in to bbservice.bsnl. in using my portal id, I changed my broadband password there (did this yesterday). Now when I reset the modem, I should register again with "quick configuration" option right? There in the username and password fields, I should enter the new password which I changed yesterday right? Or is it the same one they gave me?

starting with Password problem. Solved or not /
If not ask BSNL to test again tomorrow >

2.Post Ipconfig /all data
start run type cmd type ipconfig /all

3.Post internet connection status page of modem

4. Start run type cmd
ping 192.168.1.1

if it shows green.. its connected.. which means till your modem there is no problem.. able to open 192.168.1.1 ?