India Broadband Forum

04-18-09, 01:24 AM

Quote:

Originally Posted by hardik_d

hi friends,

i have bsnl broadband connection from last 2 years. i have smartAX MT882 modem. and Home 500 plan. i was happy with bsnl till last month but from this month during night hours i m really getting slow speeds. my speeds during night hours were nearly 240 KBps.

but now suddenly its dropped to 10-20 KBps from last 16 days or so. during night time only. i though initialy its just few days then it will be back normal. but today is almost 16 days with same speed

I have also faced same problem in October 2008 (my plan also Home 500) at that time i have faced that problem 28-30 days.Now lots of user are facing same problem.
I did complaint two-three time and finally my problem had solved.
Please complaint your local area exchange then zonal head office with snapshot of download speed.

hardik_d · 04-18-09, 01:32 AM

problem here is that even zonal officers or head officers doesnt know anything about broadband they will only say one thing " Bangalore Office "

just like our politicians say " foreign hand hai " They say " Bangalore Office"
they are mostly old age person and don't know much about broadband things

so even if you try to convience them they will say problem upper say hai hum kya kar sakte hain

itsmemad · 04-18-09, 01:35 AM

And there are better areas for BSNL than Bangalore... I mean BSNL isn't no.1 here...

04-18-09, 01:40 AM

Quote:

Originally Posted by hardik_d

just like our politicians say " foreign hand hai " They say " Bangalore Office"
they are mostly old age person and don't know much about broadband things

so even if you try to convience them they will say problem upper say hai hum kya kar sakte hain

Then told them to refer your case to Bangalore also asked any contact number of Bangalore office.
Simply asked them what is the procedure to solve if anyone faced such problem from "Upper say" [Bangalore] ?

essbebe · 04-18-09, 10:24 AM

1. ALL India users.
http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp

2.Bangalore

Welcome to Bangalore Telecom District website
http://i10.tinypic.com/6q2wfip.jpg

3.
Calcutta.
first:
http://www.calcutta.bsnl.co.in/help/...ubleshoot.html
then
http://www.calcutta.bsnl.co.in/help/helpex.php

04-18-09, 11:46 AM

I think Bangalore office implement policy changes in National Internet Backbone (NIB). Even plan change need to be configure there.

04-18-09, 03:04 PM

@hardik_d:u get bad experience from reliance, but bottom line is only reliance is giving speeds as promised 24X7 and their network is million times better than bsnl.

hardik_d · 04-22-09, 03:48 AM

@jatindar

i dont know about you but in my city reliance has given really bad bad experiences.

@ALL

finally speeds are back. all i have done uptill now is talk with them and they give me email id of backbone person and then i give all the detail which i have posted in my first post and he told me he will check it and answer it
although i didnt get my answer but speeds are back now . its 230 KBPS now.

:w00t: :28:

04-22-09, 10:35 AM

Quote:

Originally Posted by hardik_d

finally speeds are back. all i have done uptill now is talk with them and they give me email id of backbone person and then i give all the detail which i have posted in my first post and he told me he will check it and answer it
although i didnt get my answer but speeds are back now . its 230 KBPS now.

:w00t: :28:

Nice to hear that.

informer · 04-22-09, 11:05 AM

may be check the deafult gate way from nib
quite possible the gateway is changed

04-18-09, 10:24 AM	#15
essbebe Platinum Member Join Date: Aug 2007 Location: Chennai Posts: 5,781 Rep Power: 13	ALL INDIA BSNL Online site. for complaints. 1. ALL India users. http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp 2.Bangalore Welcome to Bangalore Telecom District website http://i10.tinypic.com/6q2wfip.jpg 3. Calcutta. first: http://www.calcutta.bsnl.co.in/help/...ubleshoot.html then http://www.calcutta.bsnl.co.in/help/helpex.php Last edited by essbebe; 04-18-09 at 10:54 AM.

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speed down during night?

speed down during night?

Similar Threads

04-18-09, 01:32 AM	#12
hardik_d Junior Member Join Date: Apr 2009 Posts: 8 Rep Power: 1	problem here is that even zonal officers or head officers doesnt know anything about broadband they will only say one thing " Bangalore Office " just like our politicians say " foreign hand hai " They say " Bangalore Office" they are mostly old age person and don't know much about broadband things so even if you try to convience them they will say problem upper say hai hum kya kar sakte hain

04-18-09, 01:35 AM	#13
itsmemad Alligator Join Date: Sep 2008 Location: Pleasure drome Posts: 3,791 Rep Power: 10	And there are better areas for BSNL than Bangalore... I mean BSNL isn't no.1 here...

04-18-09, 11:46 AM	#16
meetdilip Guest Posts: n/a	I think Bangalore office implement policy changes in National Internet Backbone (NIB). Even plan change need to be configure there.

04-18-09, 03:04 PM	#17
jatinder911 Guest Posts: n/a	@hardik_d:u get bad experience from reliance, but bottom line is only reliance is giving speeds as promised 24X7 and their network is million times better than bsnl.

04-22-09, 03:48 AM	#18
hardik_d Junior Member Join Date: Apr 2009 Posts: 8 Rep Power: 1	@jatindar i dont know about you but in my city reliance has given really bad bad experiences. @ALL finally speeds are back. all i have done uptill now is talk with them and they give me email id of backbone person and then i give all the detail which i have posted in my first post and he told me he will check it and answer it although i didnt get my answer but speeds are back now . its 230 KBPS now. :w00t: :28:

04-22-09, 11:05 AM	#20
informer Junior Member Join Date: Apr 2009 Posts: 4 Rep Power: 0	may be check the deafult gate way from nib quite possible the gateway is changed