India Broadband Forum

kunalup

I own a bsnl broadband connection unlimited plan.when ever i try booking any ticket or purchase anything on sites like ttdsevaonline.com(tirupati) or try uploading photos on any sites like orkut,facebook i get this error

"Connection Interrupted
The connection to the server was reset while the page was loading.
The network link was interrupted while negotiating a connection. Please try again."

It waits for sometime like 5mins without anything happening then this error is displayed.ops:

i have been facing this problem since last 1 yr now.i have contacted the bsnl authorities with no vail.plz help me out.some one suggest some solution

meetdilip

Do you use a firewall? My firewall used to give me similar problems. Try attaching an image to this site. To do that, click post reply, then you will find an option for attachment. If you cannot, please specify.

skap

Firewalls give such problems. Disable your firewall protection and check.

meetdilip

I had to uninstall my sygate firewall (It is from Norton) to solve this problem.

kunalup

i have tried it...i was so frustrated that i even tried uninstalling firewall and using the connection....but still the problem persists....since you told me to upload a pic,i found out one more point about this problem i cant upload larger files like files greater than 100kb but can upload files smaller that it.for example i was able to upload this....

Attached Images

Blue hills.jpg (27.9 KB, 8 views)

skap

what browser do you use? any add-ons?

kunalup

tired ie,firefox and opera...but its not the problem with the browser either.

skap

some more options to check are

a. try opendns
b. try disabling active scanning of Antivirus (what AV do you use?)

meetdilip

It sounds like a BSNL problem. Please post a written complaint to Cheif Accounts Officer stating the facts and no reply on complaints. Address and phone no will be on the backside of your bill. After that give him a call and speak to him. The limit for jpeg image is 2 MB and the file you tried, was that greater than 2 MB?

Please state the firewall you use. And since when you had this problem? Like after installing firewall ? Have you ever tried this without firewall installed. I had to reinstall Windows to remove the effect of my malfunctioning Comodo firewall ( which I used earlier). But your case seems to be BSNL related. Just try Google Chrome (not sure about the result).

Here is the value for Open DNS

kunalup

i had mcafee total security,so when i uninstalled firewall even the antivirus was uninstalled.but this dint solve the problem.when i tried for open dns i had limited or no connectivity most of times so i set the following setting
ip 192.168.1.1
subnet 255.255.255.0
gateway 192.168.1.1
dns 218.248.255.145
alt:-218.248.255.193

i have also tried with dns like 208.67.222.222;208.67.220.220
61.1.96.69;61.1.96.71