India Broadband Forum

capri · 04-26-09, 08:20 PM

As the title says my internet freezes after 5 to 10 minutes of browsing.

After this the connection drops after freezing for about 30 seconds or 1 minute. Sometimes i need to restart the computer as the freeze does not pass out. The system hangs completely.

I have BSNL type II modem. I have ethernet card on my motherboard. The modem is connected to ethernet card using ethernet wire.

Is there any way to prevent this freezing problem or reset connection when it freezes without having to wait or restart the computer

Please help.

04-26-09, 08:32 PM

If it has nothing to do with modem, then I suggest a scan using CA Yahoo antispy.

essbebe · 04-26-09, 08:33 PM

Download from www.filehippo.com
Ccleaner.
Advanced Systems Care from IObit SystemCare | Computer Scan, Protection & Repair | Powerful PC Maintenance
Create backup before running the application.

Uncheck all resident applications appearing in Task Bar.

When the problem appears "freezing" type CTRL+ALT+DEL and see which application/s are not running. CPU usage may be 100%
( reduce the number of applications at Startup)
Antivirus/Firewall programs essential.

Ensure OS is updated.
Try a different browser such as FireFox or Opera.

Feedback.

capri · 04-26-09, 08:45 PM

But yesterday i installed a fresh copy of windows xp SP 3.

Virus problem is not the cause for this freeze as far as i think.

And i have updated avast antivirus installed. I googled and got the follwing information on this:

Yes, this has to do with "obtain address automatically" and/or "use dhcp" being set on the ethernet card when using a PPPoE connection. If either or both are configured as above your ethernet card will try to obtain an ip from a DHCP server that does not exist. This is a "misdocumentation" in the BA green install booklet if you are using BA. Two solutions exist for PPPoE users...

One is to set a static ip of 192.168.xxx.xxx where xxx is between 0 and 254 and a netmask of 255.255.255.0 for the ethernet card connected/associated with your DSL connection.

The other solution is the remove TCP/IP properties (hit the delete key) for the ethernet card connected/associated with you DSL.

04-26-09, 08:51 PM

When you reinstall XP, you format only C drive. If virus is there, it can hide itself on other drives and reinstall back even if your XP is new. If you have a firewall, disable it and give a try. Some firewalls may conflict with net connection. Please mention your antivirus + firewall (if you have one)

Please try this

Start > Run > cmd > ipconfig/all. Post the screen shot.

Please change the value as per instructions in this link

http://www.indiabroadband.net/broadb...nectivity.html (How to repair - Limited or No connectivity)

capri · 04-26-09, 09:00 PM

OK meetdilip, I have changed my ip addresses as shown in the link given by you

Lets see what happens.

04-26-09, 11:29 PM

Quote:

Originally Posted by meetdilip

Start > Run > cmd > ipconfig/all. Post the screen shot.

ipconfig/all before changing the values as per the limited or no connectivity thread.

Disable firewall/ antivirus and try.

robert_0007 · 04-27-09, 01:09 AM

Is there ay error message for the problem. After restarting the PC, is it works normal?

godric_gt · 04-27-09, 01:20 AM

Check if you can still ping the modem after the connection freezes.

capri · 04-27-09, 03:22 PM

The change in the settings of ip adresses by meetdilip worked,

But i was wondering how these settings solve the freezing problem.

So far the internet connection have'nt froze. Thanks for the solution.

04-27-09, 04:32 PM

Quote:

Originally Posted by capri

The change in the settings of ip adresses by meetdilip worked,

But i was wondering how these settings solve the freezing problem.

So far the internet connection have'nt froze. Thanks for the solution.

Nice to hear that. If it continuous like this, may be I will expect a repo

04-26-09, 08:20 PM	#1
capri Junior Member Join Date: Mar 2009 Age: 28 Posts: 98 Rep Power: 1	Internet freezes after a while As the title says my internet freezes after 5 to 10 minutes of browsing. After this the connection drops after freezing for about 30 seconds or 1 minute. Sometimes i need to restart the computer as the freeze does not pass out. The system hangs completely. I have BSNL type II modem. I have ethernet card on my motherboard. The modem is connected to ethernet card using ethernet wire. Is there any way to prevent this freezing problem or reset connection when it freezes without having to wait or restart the computer Please help.

04-26-09, 08:51 PM	#5
meetdilip Guest Posts: n/a	When you reinstall XP, you format only C drive. If virus is there, it can hide itself on other drives and reinstall back even if your XP is new. If you have a firewall, disable it and give a try. Some firewalls may conflict with net connection. Please mention your antivirus + firewall (if you have one) Please try this Start > Run > cmd > ipconfig/all. Post the screen shot. Please change the value as per instructions in this link http://www.indiabroadband.net/broadb...nectivity.html (How to repair - Limited or No connectivity) Last edited by meetdilip; 04-26-09 at 08:51 PM. Reason: Automerged Doublepost

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Internet freezes often !	genius_fool88	BSNL broadband	43	12-16-08 11:47 AM
Frequent Freezes	nimesh	BSNL broadband	13	11-23-08 08:33 PM
modem freezes every 24 hours	iorhld	BSNL broadband	2	07-28-08 05:21 PM
BSNL LAN Freezes as i connect to internet	luv.kaps	BSNL broadband	6	06-28-08 06:03 PM
Smart AX Mt-882 Modem on lan freezes the system	coolday	BSNL broadband	0	12-18-07 02:28 PM

04-26-09, 08:32 PM	#2
meetdilip Guest Posts: n/a	If it has nothing to do with modem, then I suggest a scan using CA Yahoo antispy.

04-26-09, 08:33 PM	#3
essbebe Platinum Member Join Date: Aug 2007 Location: Chennai Posts: 4,246 Rep Power: 12	Download from www.filehippo.com Ccleaner. Advanced Systems Care from IObit SystemCare \| Computer Scan, Protection & Repair \| Powerful PC Maintenance Create backup before running the application. Uncheck all resident applications appearing in Task Bar. When the problem appears "freezing" type CTRL+ALT+DEL and see which application/s are not running. CPU usage may be 100% ( reduce the number of applications at Startup) Antivirus/Firewall programs essential. Ensure OS is updated. Try a different browser such as FireFox or Opera. Feedback.

04-26-09, 08:45 PM	#4
capri Junior Member Join Date: Mar 2009 Age: 28 Posts: 98 Rep Power: 1	But yesterday i installed a fresh copy of windows xp SP 3. Virus problem is not the cause for this freeze as far as i think. And i have updated avast antivirus installed. I googled and got the follwing information on this: Yes, this has to do with "obtain address automatically" and/or "use dhcp" being set on the ethernet card when using a PPPoE connection. If either or both are configured as above your ethernet card will try to obtain an ip from a DHCP server that does not exist. This is a "misdocumentation" in the BA green install booklet if you are using BA. Two solutions exist for PPPoE users... One is to set a static ip of 192.168.xxx.xxx where xxx is between 0 and 254 and a netmask of 255.255.255.0 for the ethernet card connected/associated with your DSL connection. The other solution is the remove TCP/IP properties (hit the delete key) for the ethernet card connected/associated with you DSL.

04-26-09, 09:00 PM	#6
capri Junior Member Join Date: Mar 2009 Age: 28 Posts: 98 Rep Power: 1	OK meetdilip, I have changed my ip addresses as shown in the link given by you Lets see what happens.

04-27-09, 01:09 AM	#8
robert_0007 Gold Member Join Date: May 2008 Location: Assam Posts: 556 Rep Power: 2	Is there ay error message for the problem. After restarting the PC, is it works normal?

04-27-09, 01:20 AM	#9
godric_gt Junior Member Join Date: May 2008 Location: Kolkata Posts: 19 Rep Power: 2	Check if you can still ping the modem after the connection freezes.

04-27-09, 03:22 PM	#10
capri Junior Member Join Date: Mar 2009 Age: 28 Posts: 98 Rep Power: 1	The change in the settings of ip adresses by meetdilip worked, But i was wondering how these settings solve the freezing problem. So far the internet connection have'nt froze. Thanks for the solution.

India Broadband Forum

Internet freezes after a while

Internet freezes after a while

Similar Threads