India Broadband Forum

snvasanth

Hi there,

I am Currently on BSNL 8 Mbps (Business 2000 - 2000 Rs / month - 12 GB size) plan. Per Speedtest.net, most of the times I get 1.7 Mbps download speed. And sometimes 2.2 ~ 2.7 Mbps download speed. But the upload speed always shows between 383 ~ 387 Kbps, as if its hard coded. I called 1500 number, but they gave me a new IP and DNS numbers, and with them my download speed went down to 1.2 Mbps and no change in up speed. I am looking for good up speed for online screen sharing with lot of graphics using Webex.

Earlier, I was on Airtel 999 - 2Mbps plan (6 GB size), with which I got 1.4 Mbps download and 384 Kbps upload speed. But with just one help ticket, they configured it to bring it to 768 Kbps up speed. I can't have Airtel connection at my new residence, and thats the issue.

I am living in chennai, and desperately looking for some suggestions.

Is 384 Kbps is the max up speed for BSNL in Chennai even with 8Mbps plan? Someone suggested me to go to Business 15000 (BSNL) plan to get 768 Kbps up speed. It sounds ridiculous, to pay so much for 768 Kbps up speed, which I could get with 999 Rs in Airtel 2 Mbps plan. More over 15,000 plan provides huge transaction size (120 GB or so ) and in reality I don't need more than 6 GB.

Thanks,

Vasanth

hexwiz

DSL speeds can be hard coded (capped) by your ISP and it is also very much dependant on line and signal quality. But in your case I believe it may have been capped at the ISP's end and it could even be what comes with the subscription package. So the best bet is your ISP

On a side note, 384Kbps upload should be just fine if you are getting an average of about 1.5Mbps downloads unless you have a server hosted which you'd like to access from the internet. But of course it shouldn't go too low as it might in turn affect the download too. Or has it already?

meetdilip

I believe you do not have a static ip. Change the values as per this link

http://www.indiabroadband.net/broadb...nectivity.html (How to repair - Limited or No connectivity)

If you have a static ip, you should enter it as static ip. If it has something to do with your system settings, you can use Tuneup Utilities to correct it.
Click here to download.

If your problem is related to BSNL, it can be

1. The cap is not adjusted for your connection by BSNL authorities.

2. Some error in modem settings.

3. Wiring/Junction box problem.

Senior Divisional Engineer (SDE) will be able to help you with these problems. When you talk to customer care, insist for SDE's no. Talk to him and explain your problem.

If this doesn't help, you can complain to Chief Accounts Officer or Appellate authority. You can find their address and phone no. on the backside of your bill. Post a written complaint with receipt and talk to them in person.

Please update the developments here. Also mention your modem model and make.

dilbert

Hi Dilip,

I find it interesting that you mentioned "cap is not adjusted". I am facing this huge problem with BSNL's HOME 3300 (2 Mbps) plan. The speed that I have been getting since beginning of my service is not more than 256 Kbps. It never goes over this.

I have been talking to all the officials, including DGM but they are not able to get it working. Do you think there may be a cap somewhere? Do you know if there is a specific modem setting that I may have to do for this to work?

Thanks in advance.

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dilbert

Hi Dilip,

It is interesting that you mentioned this cap on the speed. My Home 3300 plan is giving me a speed of 256 Kbps and never more than that. Even if the 2 Mbps is shared, I should be getting better than that, right?

Any ideas? Is there a modem setting that I have to change? I have tried talking to many BSNL officials but there is no action.

Thanks in advance.

snvasanth

Hi Dileep,

Thanks for the suggestions. Let me try them and update here.

And my Modem says, BSNL Broadband - DNA - A211 - 1

Manufactured by ITI India. Type ADSL2+ Router (With 4 Ethernet and One WiFi Router). I am using only one Ethernet connected to only one stand alone Desktop.

Is this Modem compatible for 8 Mbps connection and letting the up speed for 768 Kbps? What Specific Modem settings that I need to Look for? I remember, the technician connected the modem to this machine and plugged in the IP address and DNS in TCP/IP. He didn't do anything else. Gave me the CD which came along with the MODEM, but its not installed yet as he mentioned its not required.

Any clues?

Thanks,

Vasanth

meetdilip

Start > run > cmd > ipconfig/all

Please post the screen shot/ values.

essbebe

mention your tariff plan.
TRY for software update from this web site of sem india.
http://www.semindia.in/softwareDownl...Procedure..pdf

enable AnnexM in access page of modem.