India Broadband Forum

desktop07 · 04-29-09, 06:49 PM

Dear Friends,

I am facing issues with my BSNL BB connection. I am using Windows VISTA ultimate and getting error 815 when i try to connect to the broadband. This is happening for two days and i am going crazy over it. Please I request if anyone of you has an answer to this problem, Please kindly HELP me.

Thanks in Advance.

sujithsukrutham · 04-29-09, 07:00 PM

In which mode your modem configured? Bridge or PPPoE?

04-29-09, 07:16 PM

Quote:

Error 815 means that your ISP server is not responding. The probable causes are that you have not set up your connection properly - correct username, correct password, DHCP.815 is an authentication error.

source -yahoo answer

04-29-09, 07:25 PM

Quote:

Originally Posted by desktop07

Dear Friends,

I am facing issues with my BSNL BB connection. I am using Windows VISTA ultimate and getting error 815 when i try to connect to the broadband. This is happening for two days and i am going crazy over it. Please I request if anyone of you has an answer to this problem, Please kindly HELP me.

Thanks in Advance.

I. This problem seems to sometimes be caused by annoying software adding a connection to Network Connections which configures itself as default for some reason. The result is that you may be trying to connect to the wrong ISP! Just delete this connection item if you have it.

II. If you can establish the internet connection through any other device/system, then create a new administrator account on the Windows Vista machine to troubleshoot the issue:
1. Click Start, type user account, and click the User Accounts control panel.
2. In the User Account control panel, click Manager another account.
3. Click Create a new account, type an account name, select Administrator, and then click Create Account.
4. Logoff and logon with the new account and establish the connection to check if the issue persists.

Source: Microsoft

04-30-09, 12:36 PM

If you are using a dialer, delete it and use a new one.

essbebe · 04-30-09, 01:56 PM

Quote:

815 - Failed to connect.

Windows Vista Only - This error occurs only with Windows Vista. It "replaces" error codes 676, 678, 691 and 769 from Windows XP and earlier, and covers at least 4 different causes of failure to connect. This error can occur on attempts to make a DSL connection. The actual detailed reason for the failure to connect does not show up on the standard Vista error screen, but is available if you look hard enough and includes:

* Line is busy (for DSL the line isn't really busy, but the DSL server has a problem)
* Remote Computer did not respond (there is a connectivity error)
* Username or Password Error (the username and/or password specified for the DSL connection is incorrect or not recognized by the DSL server)
* Destination Host Unreachable (networking or network card error)

SOURCE: Google search: error 815 in vista.

desktop07 · 04-30-09, 04:20 PM

dear friends,

i have tried both in bridge mode and ppoe mode, but to no avail.also i have deleted all the dialers but still no go.i have also lodged several complaints with bsnl but as usual they dont pay any heed.
please help me.

Thanks again.

04-30-09, 04:35 PM

If you use a firewall, disable it and check again.

sujithsukrutham · 04-30-09, 04:43 PM

Quote:

To resolve this issue, disable the DHCP BROADCAST flag in Windows Vista. To do this, follow these steps:

Click Start, type regedit in the Start Search box, and then click regedit in the Programs list.

If you are prompted for an administrator password or for confirmation, type your password, or click Continue.

Locate and then click the following registry subkey:

HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesT cpip
ParametersInterfaces{GUID}

In this registry path, click the (GUID) subkey that corresponds to the network adapter that is connected to the network.

On the Edit menu, point to New, and then click DWORD (32-bit) Value.

In the New Value #1 box, type DhcpConnEnableBcastFlagToggle, and then press ENTER.

Right-click DhcpConnEnableBcastFlagToggle, and then click Modify.

In the Value data box, type 1, and then click OK.

Close Registry Editor.

source: Google

desktop07 · 04-30-09, 04:54 PM

I have disabled windows vista firewall and have the AVG 8.5 installed in my system.it was working fine till tuesday but all off a sudden the connection died.i have the nokia siemens modem and the link light is glowing steady.i am not sure whether it is something wrong with my system or something wrong with the line.

i will try the steps mentioned by Sujith .please let me know if you have any other solution to this.

thanks in advance.

essbebe · 04-30-09, 06:07 PM

Quote:

i will try the steps mentioned by Sujith .please let me know if you have any other solution to this.

Please attempt Registry editing as a last resort.

Please make a back up of present Registry.

In TCP/IP page on the top there is window for the ethernet card.
Click the "Configure" button.
Check it is enabled and other settings

In "Advanced select "network" .
Mine is wireless lan card and blue tooth is selected by default.

Look under Advanced "and see what is selected.
Wait : let me see mine.

skap · 04-30-09, 08:32 PM

Quote:

Originally Posted by desktop07

dear friends,
also i have deleted all the dialers but still no go.
Thanks again.

can you post what are the connections available in your control panel > Network connections ?
it seems to be a dialer connection in ur system.

desktop07 · 05-01-09, 04:42 PM

Dear friends

thanks to all of you for the help. The problem is solved now. i can now connect now to the broadband.

but there is something new that has comeup.i can connect only in bridge mode. i am using the nokia siemens c2110 and also have a Dlink GLB 502T.
when ever i am trying to connect using the PPPoE mode it is not working.
The modem is connected via the PPPoE mode and it comes up with the WAN Ip.also the data light starts glowing.but the internet explorer would not bring up any page.it gives the error- page cannot be diaplayed.

However when i create a dialup connection, it just works fine.I dont know exactly why this is happening.I have checked all the possible option but to no go. I really like the PPPoE connection as you kdo not have to dial every time u start the system.

Please dear friends help me out of this problem.

Regards
Dev

Thanks in Advance.

sujithsukrutham · 05-01-09, 04:47 PM

Which modem u have tried??

desktop07 · 05-01-09, 05:02 PM

I have tried on both Nokia Siemens C2110 and DLink GLB 502t. and i am using Windows Vista.

Can you please help.

Regards
Dev.

Thanks in advance.

essbebe · 05-01-09, 07:13 PM

1

Quote:

The problem is solved now.

Confirm how ? did you modify the registry ?

2.

Quote:

i can connect only in bridge mode. i am using the nokia siemens c2110 and also have a Dlink GLB 502T.

Now you are able to connect either modem in "Dial up"
mode with either modem.
OPTION (A)
If you are using IE
go to Tools
Internet options
connections
go through the list
Select "NEVER DIAL a connection "
Apply /Save.

Para two :
Post screen shot of the WAN page in PPP/PPPoE mode
of any one modem. for c2110 given below

Quote:

. Open the browser and type the url http://192.168.1.1.
ii. Type username admin and
password admin in login window.
iii. On left panel, click on Home->
Internet Configuration
iv. Locate the parameter Wan Type and select PPP.
v. On the right hand delete the PPP account

vi. It will take some time , wait .
Then Click on new on right side
and name it as PPPoE and
you will find VCI setting as 38
change it to 35.
click next.

vii. Then keep everything unchanged just click next and select Bridged and ensure below LAN/STMP.

viii. click next
keep every thin unchanged
now click Admin
click reboot .
important check whether it is selected from last.
and you are done with modem configuration.

REFERENCE:C2110 (Type-A) ADSL MODEM MULTIUSER CONFIGURATION

desktop07 · 05-02-09, 03:17 PM

dear essbebe

there was a problem with my line.so the exchange people corrected it.
they did reset the line.I have solved the PPPoE problem in the C2110 modem.
what i wanted was the PPPoe mode for which the i never had to dial from windows.
The modem would automatically connect it from within.
I had to select the default rout option in the C2110 modem.and it solved the problem.
Now i have to check for the DLink GLB 502T modem.

Also if you can help me with Port forwarding in the Nokia Siemens C2110 modem.
I am using Utorrent and the ports are coming blocked.

Please help.

Regards
Dev.

Thanks in Advance

05-02-09, 04:24 PM

Quote:

Originally Posted by desktop07

Also if you can help me with Port forwarding in the Nokia Siemens C2110 modem.
I am using Utorrent and the ports are coming blocked.

Please help.

Regards
Dev.

Thanks in Advance

Whenever you need to deal with port forwarding, you can go upto the PortForward.com site, and get the guide for you from them.

Port Forwarding for the Nokia Siemens C2110

essbebe · 05-02-09, 08:14 PM

@desktop07

Quote:

Now i have to check for the DLink GLB 502T modem

this unit is modem + router and you won't need Ut300r2u
Keep it as standby and try to program Glb502T.
Later for PF details
above in portforward.com

D

Days of Alpana: MTNL ADSL Triband Connection - Alpana Mandal blogs her experiences
use VPI/VCI 0 and 35 for BSNL.

desktop07 · 05-02-09, 09:37 PM

dear essbebe,

I am able to use the Dlink GLB 502T and i am also able to forward the PORT.
So am good with the Dlink modem.Now the issue is with the Nokia Siemens C2110. I can get into the security menu and then click on port forwarding and then i click on add but after that i am not able to enter any value , where it says port start and port end.

have a look at the pic.i have marked the boxes in red.i select user defined and give a name.then i enter my ip address and select protocol type as "ALL" and then i cannot enter anything in the boxes.

Please help.

Regards
Dev.

Thanks in advance.

04-30-09, 04:20 PM	#7
desktop07 Junior Member Join Date: May 2008 Location: Kolkata Age: 30 Posts: 27 Rep Power: 2	Thanks dear friends, i have tried both in bridge mode and ppoe mode, but to no avail.also i have deleted all the dialers but still no go.i have also lodged several complaints with bsnl but as usual they dont pay any heed. please help me. Thanks again.

04-30-09, 04:54 PM	#10
desktop07 Junior Member Join Date: May 2008 Location: Kolkata Age: 30 Posts: 27 Rep Power: 2	I have disabled windows vista firewall and have the AVG 8.5 installed in my system.it was working fine till tuesday but all off a sudden the connection died.i have the nokia siemens modem and the link light is glowing steady.i am not sure whether it is something wrong with my system or something wrong with the line. i will try the steps mentioned by Sujith .please let me know if you have any other solution to this. thanks in advance. Last edited by desktop07; 04-30-09 at 04:54 PM. Reason: Automerged Doublepost

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
need help : URGENT	rajan1311	Computer Accessories	6	04-21-09 05:08 PM
Need help urgent..	napster1985	Desktop Computer	18	12-27-08 11:23 PM
Install Windows XP on Your Pre-Installed Windows Vista Computer(Dual Boot XP/Vista)	Logik	Windows	4	12-27-08 12:45 AM
Very Urgent...	carbon	BSNL broadband	19	02-11-08 10:41 AM
Urgent....need Help	nitman00	BSNL broadband	1	11-27-07 08:04 PM

India Broadband Forum

NEED URGENT HELP - ERROR 815 In Win VISTA

NEED URGENT HELP - ERROR 815 In Win VISTA

Similar Threads

04-29-09, 06:49 PM	#1
desktop07 Junior Member Join Date: May 2008 Location: Kolkata Age: 30 Posts: 27 Rep Power: 2	NEED URGENT HELP - ERROR 815 In Win VISTA Dear Friends, I am facing issues with my BSNL BB connection. I am using Windows VISTA ultimate and getting error 815 when i try to connect to the broadband. This is happening for two days and i am going crazy over it. Please I request if anyone of you has an answer to this problem, Please kindly HELP me. Thanks in Advance.

04-29-09, 07:00 PM	#2
sujithsukrutham Gold Member Join Date: Jun 2008 Location: Where I am Posts: 579 Rep Power: 5	In which mode your modem configured? Bridge or PPPoE?

04-30-09, 12:36 PM	#5
meetdilip Guest Posts: n/a	If you are using a dialer, delete it and use a new one.

04-30-09, 04:35 PM	#8
meetdilip Guest Posts: n/a	If you use a firewall, disable it and check again.

05-01-09, 04:42 PM	#13
desktop07 Junior Member Join Date: May 2008 Location: Kolkata Age: 30 Posts: 27 Rep Power: 2	Dear friends thanks to all of you for the help. The problem is solved now. i can now connect now to the broadband. but there is something new that has comeup.i can connect only in bridge mode. i am using the nokia siemens c2110 and also have a Dlink GLB 502T. when ever i am trying to connect using the PPPoE mode it is not working. The modem is connected via the PPPoE mode and it comes up with the WAN Ip.also the data light starts glowing.but the internet explorer would not bring up any page.it gives the error- page cannot be diaplayed. However when i create a dialup connection, it just works fine.I dont know exactly why this is happening.I have checked all the possible option but to no go. I really like the PPPoE connection as you kdo not have to dial every time u start the system. Please dear friends help me out of this problem. Regards Dev Thanks in Advance.

05-01-09, 04:47 PM	#14
sujithsukrutham Gold Member Join Date: Jun 2008 Location: Where I am Posts: 579 Rep Power: 5	Which modem u have tried??

05-01-09, 05:02 PM	#15
desktop07 Junior Member Join Date: May 2008 Location: Kolkata Age: 30 Posts: 27 Rep Power: 2	I have tried on both Nokia Siemens C2110 and DLink GLB 502t. and i am using Windows Vista. Can you please help. Regards Dev. Thanks in advance.