Thread: Can not Ping default gateway

Hi,
For past 1 week i had frequent disconnection and was able to ping to my default gateway rarely..

but yesterday I was not able to ping to my default gateway (192.168.1.1)

my Ipconfig details:
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DNS: (don't remember)

my modem model is: MT882
plz.. help..? can my OS be corrupted..??

if modem is working, and you can access internet,

InIE type 192.168.1.1 admin admin
can you access the modem pages ?

see under misc/ tools/ and try here.

Ping Test
Ping Test is used to send 'Ping' packets to test if a computer is on the internet.
Host Name or IP address
Ping Result

I tried that too.. I get cannot find the page in my browser.

I tested the modem in my office.. I was able to ping to 192.168.1.1 and I can able to open 192.168.1.1 admin page.

I am not able to reach the admin page at my home..?

(1)Did not confirm able to surf internet or not .
Clear all temp files /cache etc.
IF NOT
Start/ Network/ LAN /properties
TCP/IP page.
On top ethernet card details seen .
Configure : enabled. ?
do fault finding .
ELSE
Ignore above.

I am not able to surf the net..
I tried default Options to... in Ipconfig i get all the details correctly..
like:
IPAddress: 192.168.1.2
Subnet: 255.255.255.0
gateway: 192.168.1.1

But i am not able to ping to 192.168.1.1 or reach the admin page using it in browser.

Try this in IE address.
http://192.168.1.1/hwhtml/pMain.html

2.

I tested the modem in my office.. I was able to ping to 192.168.1.1 and I can able to open 192.168.1.1 admin page.

I am not able to surf the net.

Start NETWork/LAN properties
TCP/IP page.
Select tcp/ip
properties
IN DNS enter 208.67.220.220
and 208.67.222.222
apply save.

confirm you use "dialer" to connect .
or "Always On" mode.
Your UserID and PW entered in the modem.

I use always On mode...
leave the Internet part... I am not able to get into the modem admin page using the default gateway?

Originally Posted by karthikvj

Hi,
For past 1 week i had frequent disconnection and was able to ping to my default gateway rarely..

but yesterday I was not able to ping to my default gateway (192.168.1.1)

my Ipconfig details:
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DNS: (don't remember)

my modem model is: MT882
plz.. help..? can my OS be corrupted..??

I also faced same!!

guys.. any details on how to solve my problem?... also I forgot to mention I was using VOIP service... I canceled the VOIP and I started getting these problems...

plz.. can anyone shed some light on this issue..??

@karthikvj.
Please mention your set up with the VOIP unit.
Have you removed the VOIP unit ? ( what is the model/make ?).

You can try a RESET of the modem AX MT882 and try again.
(even though you had mentioned earlier it worked ok in your office )
http://192.168.1.1/hwhtml/pMain.html

@abins
presume you had gone through the whole thread and
problem still exists. confirm.

I have removed the VOIP now.. I don't remember the VOIP model name.. I will let u know.... I have tried reseting the model and all... still no ping response from the modem...

also.. I tried disconnecting the ADSL line from modem.. I connected only the modem to my PC ethernet.. I still was not able to ping to the modem default gateway...

(a)Now are you connected to Internet with a different modem with the same computer/desktop ?

no I was using another system that has internet access...

I am at home now... I logged into WinXP is safe Mode with Network enabled.. I am able to ping to default gateway and Internet is working too... What can be the normal.. its not working in normal mode..?? malware or virus..??

Try system restore. Restore to a previous point in which you had no problems.

guys...
yesterday the internet was working fine in windows safe mode and also in ubuntu live CD... after like 2 hours the problem started again... plz help..!!!!!!!!!!!