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Can not Ping default gateway

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Old 05-05-09, 01:12 PM   #1
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Default Can not Ping default gateway

Hi,
For past 1 week i had frequent disconnection and was able to ping to my default gateway rarely..

but yesterday I was not able to ping to my default gateway (192.168.1.1)

my Ipconfig details:
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DNS: (don't remember)

my modem model is: MT882
plz.. help..? can my OS be corrupted..??
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Old 05-05-09, 01:19 PM   #2
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if modem is working, and you can access internet,

InIE type 192.168.1.1 admin admin
can you access the modem pages ?

see under misc/ tools/ and try here.
Quote:
Ping Test
Ping Test is used to send 'Ping' packets to test if a computer is on the internet.
Host Name or IP address
Ping Result
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Old 05-05-09, 01:24 PM   #3
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I tried that too.. I get cannot find the page in my browser.

I tested the modem in my office.. I was able to ping to 192.168.1.1 and I can able to open 192.168.1.1 admin page.

I am not able to reach the admin page at my home..?
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Old 05-05-09, 01:30 PM   #4
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(1)Did not confirm able to surf internet or not .
Clear all temp files /cache etc.
IF NOT
Start/ Network/ LAN /properties
TCP/IP page.
On top ethernet card details seen .
Configure : enabled. ?
do fault finding .
ELSE
Ignore above.
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Old 05-05-09, 01:33 PM   #5
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I am not able to surf the net..
I tried default Options to... in Ipconfig i get all the details correctly..
like:
IPAddress: 192.168.1.2
Subnet: 255.255.255.0
gateway: 192.168.1.1

But i am not able to ping to 192.168.1.1 or reach the admin page using it in browser.
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Old 05-05-09, 01:48 PM   #6
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Try this in IE address.
http://192.168.1.1/hwhtml/pMain.html

2.
Quote:
I tested the modem in my office.. I was able to ping to 192.168.1.1 and I can able to open 192.168.1.1 admin page.
Quote:
I am not able to surf the net.
Start NETWork/LAN properties
TCP/IP page.
Select tcp/ip
properties
IN DNS enter 208.67.220.220
and 208.67.222.222
apply save.

confirm you use "dialer" to connect .
or "Always On" mode.
Your UserID and PW entered in the modem.
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Old 05-05-09, 01:55 PM   #7
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I use always On mode...
leave the Internet part... I am not able to get into the modem admin page using the default gateway?
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Old 05-05-09, 01:59 PM   #8
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Quote:
Originally Posted by karthikvj View Post
Hi,
For past 1 week i had frequent disconnection and was able to ping to my default gateway rarely..

but yesterday I was not able to ping to my default gateway (192.168.1.1)

my Ipconfig details:
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DNS: (don't remember)

my modem model is: MT882
plz.. help..? can my OS be corrupted..??
I also faced same!!
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Old 05-05-09, 07:48 PM   #9
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guys.. any details on how to solve my problem?... also I forgot to mention I was using VOIP service... I canceled the VOIP and I started getting these problems...

plz.. can anyone shed some light on this issue..??

Last edited by karthikvj; 05-05-09 at 07:48 PM. Reason: Automerged Doublepost
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Old 05-05-09, 08:17 PM   #10
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@karthikvj.
Please mention your set up with the VOIP unit.
Have you removed the VOIP unit ? ( what is the model/make ?).

You can try a RESET of the modem AX MT882 and try again.
(even though you had mentioned earlier it worked ok in your office )
http://192.168.1.1/hwhtml/pMain.html

@abins
presume you had gone through the whole thread and
problem still exists. confirm.
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Old 05-05-09, 08:34 PM   #11
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I have removed the VOIP now.. I don't remember the VOIP model name.. I will let u know.... I have tried reseting the model and all... still no ping response from the modem...

also.. I tried disconnecting the ADSL line from modem.. I connected only the modem to my PC ethernet.. I still was not able to ping to the modem default gateway...
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Old 05-05-09, 09:40 PM   #12
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(a)Now are you connected to Internet with a different modem with the same computer/desktop ?
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Old 05-05-09, 10:57 PM   #13
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no I was using another system that has internet access...

I am at home now... I logged into WinXP is safe Mode with Network enabled.. I am able to ping to default gateway and Internet is working too... What can be the normal.. its not working in normal mode..?? malware or virus..??
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Old 05-05-09, 11:09 PM   #14
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Try system restore. Restore to a previous point in which you had no problems.
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Old 05-06-09, 10:38 AM   #15
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guys...
yesterday the internet was working fine in windows safe mode and also in ubuntu live CD... after like 2 hours the problem started again... plz help..!!!!!!!!!!!
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