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not able to access the modem

This is a discussion on not able to access the modem within the BSNL broadband forums, part of the Broadband Internet Service Providers category; hi... i use a iti dna11-1 modem with h500c plan....i get a message that my lan has "limited or no ...

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Old 05-07-09, 11:51 AM   #1
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hi...
i use a iti dna11-1 modem with h500c plan....i get a message that my lan has "limited or no connectivity"....due to this i cannot open my modem to make any configuration changes.....but then i am still able to connect to internet....can any one help
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Old 05-07-09, 12:03 PM   #2
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@naveen161

You had reset the modem earlier for similar problem.
Quote:
hi essbebe,,,,
thank you.....as you said .... i have pressed the reset button..and after savig and rebooting the modem everything was back to normal,i am able to access the modem through my web browser.i use a dialer and my connection is not in "always on" mode.
Please see for links and settings for modem/router.
http://www.indiabroadband.net/bsnl-b...tml#post136126 (problem with lan)
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Old 05-07-09, 12:06 PM   #3
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May be this is of some help

http://www.indiabroadband.net/broadb...nectivity.html (How to repair - Limited or No connectivity)
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Old 05-07-09, 04:34 PM   #4
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Quote:
Originally Posted by essbebe View Post
@naveen161

You had reset the modem earlier for similar problem.


Please see for links and settings for modem/router.
http://www.indiabroadband.net/bsnl-b...tml#post136126 (problem with lan)

i have reset the modem many no of times ....but the problem is repeating always
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Old 05-07-09, 04:36 PM   #5
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Start > run > cmd > ipconfig/all, post the screen shot.
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Old 05-07-09, 05:51 PM   #6
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If the actual problem lies with the modem .................. then you can always revert back to the BSNL officials and explain the problem to them and ask for a replacement ...........
In case of a one time purchase of the modem a warranty of 1yr is provided while if the modem is on lease you can then have it changed as well ....................
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Old 05-07-09, 06:28 PM   #7
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@naveen161

Sem india have recommended a software upgrade.
see this web site.
wait....
0545 PM
Please follow the procedure specified in the website.

http://www.semindia.in/SemIndiaSystems_DwnLoad.htm

Last edited by essbebe; 05-07-09 at 06:45 PM.
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