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brodband connection not working

This is a discussion on brodband connection not working within the BSNL broadband forums, part of the Broadband Internet Service Providers category; i have bsnl home 750 plan, i have connected 2 pcs via lan[swich]. from last 2 days i cannot access ...

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Old 05-15-09, 01:53 PM   #1
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Default brodband connection not working

i have bsnl home 750 plan, i have connected 2 pcs via lan[swich].
from last 2 days i cannot access the net unless i connect internet gateway. and some times i cant connect internet gateway, connection become fail.
my lan works but i cant access net, i have tried to repair network but it also fail plese help
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Old 05-15-09, 02:50 PM   #2
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Start > run > cmd > ipconfig/all, post the screen shot

Try this

http://www.indiabroadband.net/broadb...nectivity.html (How to repair - Limited or No connectivity)
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Old 05-15-09, 04:43 PM   #3
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Quote:
Originally Posted by mazhar840 View Post
i cannot access the net unless i connect internet gateway. and some times i cant connect internet gateway, connection become fail.
What's your home setup?
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Old 05-15-09, 07:14 PM   #4
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@mazhar840.
Mention the modem model/make.
In case of problems, always simplify by
using a single setup;

BSNL PHONE Junction==>> Modem==>>computer 1
ethernet Port .

Ensure you get connected to internet and can surf all sites.

Then connect the other computer2 via switch.

Post ipconfig /all data.
Start RUN type cmd type ipconfig /all

mention whether you use "Dialer" mode'" "Bridged'
(you enter userid and password in a dialer window and connect.)

or "ALways On PPP/PPPoE
(the system/modem conect to Internet automatically.)
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Old 05-16-09, 10:52 AM   #5
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About Modem : Equipment Vendor ZTE Model No ZXDSL 831AII Chipset Part No ZXDSL 831AIIV1.0.1i_D18_IN Chipset Version No E.37.7.37 ADSL Port Enabled

my system/modem conect to Internet automatically. i have saved user name and password in connection setting


my ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : HOME
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : local.lan

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : local.lan
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-21-97-28-65-3E
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Saturday, May 16, 2009 923 AM
Lease Expires . . . . . . . . . . : Sunday, May 17, 2009 923 AM
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Old 05-16-09, 02:09 PM   #6
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ipconfig/all values seems well in place.
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Old 05-16-09, 02:16 PM   #7
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I am (and was) also using the same modem make and had faced the same problem to which I myself had discovered a solution.
Just follow these steps:

1) Reset your modem (keep the reset button pressed for about 10-15 seconds).

2) Configure your modem with all the settings and username and password.

3) Reboot the modem using System>Reset & Restart. Make sure that
"Reset to factory default settings " is not selected.

4) Then you will automatically be connected to the internet.

5) And do not use the "Internet Gateway" after that. In my experience, it has always resulted in the problem propping back again.

I don't have any explanations to state as to why this works. But, it just works.

Last edited by The One; 05-16-09 at 03:05 PM.
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Old 05-19-09, 05:29 PM   #8
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yesterday i reset the mode but still i have to connect internet gateway to access neT
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Old 05-19-09, 07:58 PM   #9
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Quote:
Originally Posted by mazhar840 View Post
yesterday i reset the mode but still i have to connect internet gateway to access neT
After resetting the modem, configure it again with the correct settings, username, password etc.

I am saying this from my experience and not just saying for the sake of words.
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Old 05-19-09, 08:45 PM   #10
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i didnt get what you mean by " connect to internet gateway " ?? you mean dialing?
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Old 05-20-09, 01:27 PM   #11
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the problem is solved . there was a problem in dsl cable, i have change that cable & now its working.
thanks to all members who guide me to solve the problem
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