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forgot password

  1. #1
    Junior Member
    Join Date
    May 2009
    Posts
    2

    Default forgot password

    hello all

    i am using the modem in router mode.
    now i want to change it to dial up mode (bridge)
    but the problem is that i forgot my password.
    is there any method to recover the password ?

    pl help

    thanks in advance

  2. #2
    Silver Member
    Join Date
    Dec 2008
    Posts
    375

    Default

    You can rest the modem to default settings. The reset option depends on the modem make/model. If you post the same somebody having the same make/model can help

  3. #3
    Junior Member
    Join Date
    May 2009
    Posts
    2

    Default

    thanks for ur reply

    i mean account password

  4. #4
    LEARNER
    Join Date
    Aug 2007
    Posts
    15,263

    Default

    (A)Mention modem model and make.
    (B)Can you access the modem settings page/s?
    (C)Do you have a 14digit portal ID to check usage ?
    ( default password is password)
    (D)Easy method is to contact CC /exchange in person/
    with proof of connection to get the log in password.

    @matrix
    You can rest the modem to default settings.
    If he resets the modem, he cannot login either in Dialup mode or "router' mode. ( No userIDpassword!)

    For a new user, suggestions should be given carefully,
    as we do not have any information about his Broadband experience.

    I thought, he needs his USERID password.
    You felt he wants modem access password.
    Luckily he says he needs account password.
    Still confusion !
    @jaychan : Please clarify.
    Last edited by essbebe; 23rd May 2009 at 10:12 AM. Reason: Automerged Doublepost

  5. #5
    Junior Member
    Join Date
    May 2009
    Posts
    16

    Default

    Quote Originally Posted by jaychan View Post
    hello all

    i am using the modem in router mode.
    now i want to change it to dial up mode (bridge)
    but the problem is that i forgot my password.
    is there any method to recover the password ?

    pl help

    thanks in advance
    If you mean ur ppp userid-password then the only way I know to retrieve it is calling up the cust care 1800 424 1600 is toll free from ur BSNL. Preferably, do it in day time.

  6. #6
    meetdilip
    Guest

    Default

    Check with your local exchange. They can give it to you in a minute. They normally keep them in their record. Explain your requirement. You can ask their assistance if you wish.

  7. #7
    Platinum Member panchabhut's Avatar
    Join Date
    Jan 2009
    Posts
    3,065

    Default

    Quote Originally Posted by meetdilip View Post
    Check with your local exchange. They can give it to you in a minute. They normally keep them in their record. Explain your requirement. You can ask their assistance if you wish.
    they keep omly the original password in record. not if u have changed it subsequently. the only option is to request for password reset

  8. #8
    Platinum Member
    Join Date
    Feb 2008
    Posts
    2,766

  9. #9
    Junior Member
    Join Date
    May 2009
    Posts
    3

    Default

    calling up the cust care 1800 424 1600 is toll free from ur BSNL

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