Thread: forgot password

hello all

i am using the modem in router mode.
now i want to change it to dial up mode (bridge)
but the problem is that i forgot my password.
is there any method to recover the password ?

pl help

thanks in advance

You can rest the modem to default settings. The reset option depends on the modem make/model. If you post the same somebody having the same make/model can help

thanks for ur reply

i mean account password

(A)Mention modem model and make.
(B)Can you access the modem settings page/s?
(C)Do you have a 14digit portal ID to check usage ?
( default password is password)
(D)Easy method is to contact CC /exchange in person/
with proof of connection to get the log in password.

@matrix

You can rest the modem to default settings.

If he resets the modem, he cannot login either in Dialup mode or "router' mode. ( No userIDpassword!)

For a new user, suggestions should be given carefully,
as we do not have any information about his Broadband experience.

I thought, he needs his USERID password.
You felt he wants modem access password.
Luckily he says he needs account password.
Still confusion !
@jaychan : Please clarify.

Originally Posted by jaychan

hello all

i am using the modem in router mode.
now i want to change it to dial up mode (bridge)
but the problem is that i forgot my password.
is there any method to recover the password ?

pl help

thanks in advance

If you mean ur ppp userid-password then the only way I know to retrieve it is calling up the cust care 1800 424 1600 is toll free from ur BSNL. Preferably, do it in day time.

Check with your local exchange. They can give it to you in a minute. They normally keep them in their record. Explain your requirement. You can ask their assistance if you wish.

Originally Posted by meetdilip

Check with your local exchange. They can give it to you in a minute. They normally keep them in their record. Explain your requirement. You can ask their assistance if you wish.

they keep omly the original password in record. not if u have changed it subsequently. the only option is to request for password reset

you can find out this way Prashanth Speaks-Technology and Life: How to Recover your ISP username and password from your Router

calling up the cust care 1800 424 1600 is toll free from ur BSNL