Thread: strange problem

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hi guys ,urgent help needed iam facing strange problem with my bsnl connection for past 10 days,checked several posts in this site, couldnt get solved,here goes my story,i was using connection in pppoe for more than 8 months,10 days back my connection was not working,took it to bsnl office,those guys changed my connection into bridge mode,to check my error number,after changing into bridge mode,i got error 691,invalid user name and password,i gave correct username and password,anyway i took it back home,and used it in bridge mode,i was able to connect used it for couple days,later when i tried to connect to xbox 360,it wasnt working,so i decided to change back into pppoe mode,but couldnt login into router config it was giving page cant be displayed,so i hard resetted the router,here starts my problem since restting,it went into default pppoe mode ,couldnt use bridge mode,whenever router reboots or turned of it goes into ppope mode,problem is even in ppope mode i cant use broadband,in diagnotics tests,everything is good,except ping default gateway is fail,sometimes when i change config,during save and reboot it says wan config is over its limit,cant add ,so i removed that config added new,used bridge mode tried to connect i got error 815(vista),then installed xp i got 676 error phone line is busy,which means connection is in pppoe,i took it to bsnl guys,they even changed my port,then i got 691 error,i thought it would work at my place i got same ppope at my place,i think its due to turning of my modem,it goes back to into pppoe ,i took back bsnl guys again yesterday i got 676 error there,even in defferent router,another connection in my router was working perfectly,they said to bring back on monday,since today is holiday,iam using dna a211 ,connection doest work even in pppoe,diagnotics error ping default gateway fail,btw couple of times i was able to connect to xbox 360 dunno how

Can you access the modem page now ? If so, please post a screen shot.

Try to use paragraphs as it will be easy to read.

sorry,i cant right know iam at friends place,all the settings i gave r correct checked router config page,sometimes i get error wan at its limit cant add new config,reboot router and try again

btw diagnotics test ping default gateway fail,reaming all pass

i think that means he can..

dna a211 ,connection doest work even in pppoe,

1..May need software update. link available.

2. If this is a wifi modem[ DNA A211-I ]
see this link for
rechecking the settings.

The little I know about Dataone Broadband Services offered by BSNL
3.
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