India Broadband Forum

tristam

I used to use the BSNL internet UL750 for almost 2 years and in Nov 2008 the internet didn't work for half the month and in December the internet didn't work for the entire month and we got it disconnected on the 19th of December.The entire bill was cleared and for the month of Jan a bill of a 12000 came. It said Debit charges Rs 10579. How the hell can there be debit charges of 10000 bucks if I was using the UL plan??? also after the disconnection why has the debit charges come??? The already have a non refundable deposit of 900 for the UL plan.

I switched to airtel on Dec 11th and have been happy since but the main problem is that the phone no has been given to hundreds of people and since I didn't pay the bill it has been disconnected. I also tried contacting the accounts officer. They directed me to someone else and then someone else and I got fed up of the process and stopped bothering.


How do I resolve this?
Any1 face this problem ??