Thread: Unable to change WA3002G4 router password

I have a WA3002G4 modem. I'm having a BSNL broadband connection of 2 Mpbs plan. i changed the password for my broadband connection.I was said to change the router password in 192.168.1.1 website by typing 'admin' as username and password. The problem is i can't access the router page as it shows 'invalid username/password'. However i can connect broadband using my username and password and use the net. the only problem is i cannot change the router password. I have vista os in my pc . the speed is also low about 500kbps. Please help me .

The username and password to access your router is, by default admin-admin and it does not affect your pppoe (broadband) username and password. To change this password you have to go to the management-> user accounts of the router page. You can change your pppoe password once you login to your router.

1.
...

in 192.168.1.1 website by typing 'admin' as username and password.
'invalid username/password'.

TRY User Id as multiplay and password as admin.
If still unable to access you have to reset the modem.
Reset access hole in bottom ( round hole )
2.

the speed is also low about 500kbps.

Test speed at speedtest.net say Sydney server.
( will use about 10 to 15 MB data for each test )
Post link here. hxxp:/xxxxxxxx/xxxx.jpg

3.

i changed the password for my broadband connection.

Presume at portal bbservice.bsnl.in.

Originally Posted by abeeshdreams

I have a WA3002G4 modem. I'm having a BSNL broadband connection of 2 Mpbs plan. i changed the password for my broadband connection.I was said to change the router password in 192.168.1.1 website by typing 'admin' as username and password. The problem is i can't access the router page as it shows 'invalid username/password'. However i can connect broadband using my username and password and use the net. the only problem is i cannot change the router password. I have vista os in my pc . the speed is also low about 500kbps. Please help me .

You may have accidently changed the modem/router password and forgotten it.

If you are confident enough to reconfigure the modem again, you can reset the modem to factory settings. The password will revert to admin/admin.

Thanks for your help. But the problem is i could log on to the router page. once i logon then i could use ur suggestion. anyway thanx

Originally Posted by just4kix

You may have accidently changed the modem/router password and forgotten it.

If you are confident enough to reconfigure the modem again, you can reset the modem to factory settings. The password will revert to admin/admin.

"i have not changed my router password i'm damn sure about it.i''m not that confident as sometimes it could void the warranty. thanks for your help

well if you cant access modem , then as mentioned by just4kix , reset is the best option

@abeeshdreams

TRY User Id as multiplay and password as admin.

did you try this ?

If you reset your modem to factory defaults , hope you will find these links helpful.

http://mydataone.net/router/wa3002g4.html

http://chennai.bsnl.co.in/BBS/WA3002G4.htm

Para three ;
use admin or
user or
support without quotes.
Password likely to be admin or same. as user ID.

Access Control -- Passwords

Access to your DSL router is controlled through three user accounts: admin, support, and user.

The user name "admin" has unrestricted access to change and view configuration of your DSL Router.

The user name "support" is used to allow an ISP technician to access your DSL Router for maintenance and to run diagnostics.

The user name "user" can access the DSL Router, view configuration settings and statistics, as well as, update the router's software.

Use the fields below to enter up to 16 characters and click "Apply" to change or create passwords. Note: Password cannot contain a space.

Username:
Old Password:
New Password:
Confirm Password: