Thread: Please help me

Hello Dear,

I am new to this fourm and today I joined here.


I have a bsnl broad band connection with my newly pc.I formatted that pc and also properly installed all the necessary drive as well as lan drive.But while I am connecting with bsnl,it is working good.But after browsing 10-15 min.the link fails automatically.and again I am trying to connecting to bsnl but still am unable to connect.But after restart the machine it works fine and same problem happens.can you please let me know how to solve this problem..??


Any comments would be highly appreciated

Thanks

Hrudananda

Please give us some info on

1) what type of connection are you using ? Bridge (Dialer ) or PPPoE (always
on)

2) Does the light on the modem of DSL start to flicker once you get disconnected ?

3) post the SNR , Attenuation ratio from you router

4) type ipconfig /all in CMD and post the screen shot

Welcome to IBB


Start > run > cmd > ipconfig/all, please post the screen shot.

Mention the status of LEDs in your modem.

Mention your modem - model and make.

Do you use a dialler to connect to internet or can connect by simply switching on your modem ?

Counter check your line with the one in the figure

hope this helps Prashanth Speaks-Technology and Life: How to troubleshoot frequent disconnection in your ADSL connection

Hello Dear,

Thanks a lot for responding .Now I am able to connect with internet but I am unable to browsing any site through both mozilla firefox and also IE.Although I am able to chat by all messangers..but unable to open any site by browser..

Waiting for response soon

Try Open DNS

ya you can try OpenDNS as stated in the above post it really works. give a try and give feedback.

i also faced same problem....
check ur line.......
if there are cuts,get it replaced.....

Thanks all for your response as well as also thanks to meetdilip,I never tried this.Surely I will try and let all you know here if it is works fine..

file a complain with BSNL and get your line checked.

Try the OpenDNS as mentioned by some of the members or phone BSNL and ask them which DNS server nos they are using....maybe it is possible to feed these nos in your router settings page (In User defined....or something similar depending on your router)

AWaiting For More Response.

Thanks

Try this
(1.)Disable Firewall (windows or third party)
(2.)Clear cache/cookies in webrowser
(3.)Reset modem....reboot modem
(4.)Restart modem, browser with firewall disabled
or
Try a CMD...ping 192.168.x.x......post results
or
Try a CMD..netstat -an.....post results

Dear All I have tried the suggestions given by meetdilip.But still it does not work and facing the same problem and also sometime the system hangs and also browser does not responding and would it happens due to virus ? as before I have installed the norton antivirus although I have formatted system now norton antivirus has removed but does not format D,E drive.

If i was in your place
(1.)I would have first backed up all data(personal) to another location....another hardrive/if not too much maybe to a DVD-RW
(2.)Booted the Computer with the OS CD....formatted all your partitions
(3.)Reinstalled OS ,
(4.)Next installed a good antivirus (examples: Avast or NOD32 or Bitdefender or Kaspersky or AVG or any other one of your choice but NOT Norton (my opinion only)
(5.)Keep antivirus ON at all time and update it
(6.)Next installed a software firewall...there are some real good ones.
(7.)Only than would i start installing all programs needed....that way if there is some virus in the programs you are installing the antivirus may detect(all antivirus are not 100% fullproof)
(8.)Installed Antispyware programs
(9.)Made all necessary settings
(10.)Run scans with antivirus programs, antispyware program
(11.)Defragment drives, clean temp folders, cookies etc
(12.)NOW the most important part use a imaging software like Ghost, Acronis (personally i use Acronis and ghost)
(13.)Make an image....you can follow the guide given by nethack with ghost (if i m not mistaken) or use direct Acronis or anything which you feel comfortable.
(14.)During all this time Do Not Go On The Net....other than only to update the antivirus or your firewall.....only check if google or some clean site opens.
Just to check if your browser is working.....Do Not Browse any further.
(15.)Now copy back all your backup data from the other location....(another hardrive/DVD-RW) where you had copied before and scan this with antivirus.

Once you do all this you will never have to fear of any virus as even if they come or if there is some problems with some programs you can restore your image of OS to the clean image when you had no problems within 5-10mins. I have been using this imaging software for the last 8-9 years and never have to worry about any virus or any other "OS hanging", browser not opening etc, as the moment i face these problems i go back to my good image

This is only my piece of advice....to give you a permanent solution.....please follow whatever other esteemed members tell you if this is too much of a burdern

Very likely a virus problem. Start with registry cleaners.

1. CA Yahoo antispy

2. CCleaner

Use both of them in the order mentioned. Here is the link

Top 7 Tips to Protect Your Computer

You can also try a full system scan. It is not advisable to depend on just antivirus. Now it is era of anti spy, anti malware, reg entries and browser Hijacks.

If you end in formatting C drive, please try

Keep Your PC Safe