Thread: Please solve this strange problem

I am using BSNL broadband Home combo 500 plan. I have been facing this problem in my desktop which uses wired connection (LAN). Whenever I disconnect and try to reconnect just around 2 am, it does not connect and gives error 676 phone line busy message. This problem was not applicable to my laptop which used wireless but since I accidentally broke my laptop, I need to solve this problem in the desktop. I tried everything like restarting the modem, restarting the system, resetting the modem, repairing the connection etc but nothing works. It works normally after 8 am, I mean I can disconnect and reconnect without getting the error message. What might be the problem?? Please help me

Delete the dialler and create a new one.

do you have some script to reboot your modem automatically?

@meetdilip
I tried doing that too but no use. nowadays it is getting disconnected and not getting connected (error 676) at times other than 2-8 am also.

@superprash2003
No i dont have any script or anything. I did not automate any downloads. Just download whenever I am awake.

@adi420
mention your modem model make
or select your modem from this web site, and check the settings .
BSNL BROADBAND MAIN MENU

this might be a problem on BSNL's part too.during night unlimited time usually there are more users trying to connect so sometimes network gives this error 676 message.even i got this message sometimes on Sundays whenever i try to connect between 2-8AM for around a month but after that this issue was solved.

@essebe

my modem model is DNA211 Type 4 with wireless and 4 ethernet ports

If you want to conect by dialing then you have to change the default user multipay
in the pppoe dialer in the modem page. other wise try to use always on mode. This will serve the purpose 100%